Very bad customer service very bad management Worst attitude ever they using paper trail and they don’t lose it definitely not attend this hotel again. We had five rooms and we all left for days before.
Latest deals for Royal Twins Palace Hotel
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Deals from
$35
•Cheapest rate per nightCompare prices for Superior room, Double room and 7 more Royal Twins Palace Hotel deals.
Superior room, bed type unknown
$35
nightly with fees
Superior room, bed type unknown
$35
nightly with fees
Double room, 2 twin beds
$36
nightly with fees
Superior room, bed type unknown
$38
nightly with fees
Superior room, bed type unknown
$40
nightly with fees
Superior room, bed type unknown
$41
nightly with fees
Superior room, bed type unknown
$77
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Royal Twins Palace Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Reviews of Royal Twins Palace Hotel
7.7
Good
1193 verified ratings
Wonderful
348
Very good
237
Good
266
Okay
116
Fair
109
Mediocre
42
Poor
75
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent central location, spacious rooms, and large pool area. Many mention the good value for money and the variety at breakfast. Some reviews highlight friendly and helpful staff, while others mention ongoing renovations and occasional noise. A few guests experienced issues with service, amenities, or maintenance, but overall, the positives of location, room size, pool, and breakfast stand out.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
431 reviews
8.1 out of 10
102 reviews
2 out of 10
1 review
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the main amenities offered at Royal Twins Palace Hotel?
Royal Twins Palace Hotel offers a range of amenities including an outdoor pool, babysitting services, currency exchange, and 24-hour reception. The hotel also provides connecting rooms for families and has a variety of dining and nightlife options nearby.
How is the cleanliness at Royal Twins Palace Hotel?
Guests have praised the cleanliness of Royal Twins Palace Hotel, with reviews mentioning clean and fresh rooms every day. However, some guests have expressed concerns about the old and dated furniture in a few reviews.
What can guests expect from the beds at Royal Twins Palace Hotel?
Guests have reported mixed experiences with the beds at Royal Twins Palace Hotel. While some mentioned large spacious rooms with well-designed beds, others expressed concerns about uncomfortable and hard mattresses.
Is parking available at Royal Twins Palace Hotel?
Yes, Royal Twins Palace Hotel offers free parking for guests. However, some guests have mentioned road works on the second road as a potential inconvenience.
When is the best time to visit Royal Twins Palace Hotel?
The high season at Royal Twins Palace Hotel is in June, while the low season is in September. Guests can enjoy the hotel's convenient location near shopping malls and the beach, but should be aware of potential road works on the second road.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room without Carpet
Several guests mentioned that the carpet in the rooms was not well-maintained and harbored dirt and insects. Consider requesting a room without carpet to avoid this issue.
Check Wi-Fi Availability
Some guests reported issues with the Wi-Fi, so it's advisable to check the status of the Wi-Fi before booking if this is an essential amenity for your stay.
Explore Nearby Attractions
The hotel's location near shopping malls, the beach, and on the baht bus route makes it convenient for exploring the area. Take advantage of the proximity to these attractions for a well-rounded experience.
Consider Room Selection for Views
Guests recommended choosing a room facing Pattaya Beach for stunning views. This can enhance the overall experience of your stay.
Be Mindful of Staff Interaction
While many guests praised the staff, some mentioned encountering rude or unhelpful behavior from the reception staff. Being mindful of this can help manage expectations during interactions.
Verify Room Facilities
Some guests noted missing room amenities such as coffee, sugar, and room safes. It's advisable to verify the availability of these facilities before your stay.
Note the Pool Conditions
A few guests expressed dissatisfaction with the pool's maintenance and cleanliness. Consider checking recent reviews or asking about the pool conditions upon arrival.
Consider the Hotel's Size
Some guests mentioned that the hotel felt deserted due to a low number of guests. This aspect might be important to consider for those who prefer a bustling atmosphere.
Check for Air Conditioning
Guests reported issues with air conditioning in certain areas of the hotel. It's recommended to inquire about the air conditioning status in different hotel areas to ensure comfort during the stay.
Be Aware of Decor
While the hotel's location and cleanliness were praised, some guests found the decor to be dated. Being aware of this aspect can help set realistic expectations for the accommodation.
Location
223, Moo 10, Pattaya 2nd Road, Pattaya
What's nearby
- Ripley's Believe It or Not! Museum141 yd
- Royal Garden Plaza242 yd
- Soi Buakhao Market414 yd
- Walking Street0.4 mi
- Central Festival Shopping Center0.5 mi
- Pattaya Beach0.7 mi
- Bali Hai Pier0.8 mi
- Hard Rock Cafe Pattaya0.9 mi
- Pattaya Exhibition and Convention Hall1.2 mi
- Big C Supercenter1.4 mi
- Tiffany's Show1.5 mi
- Pattaya City Hall1.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 0205535001625
Essential information about Royal Twins Palace Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $41 | $52 |
Cheapest month to stay with an average 9% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Royal Twins Palace Hotel
Which month has the cheapest rates at Royal Twins Palace Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Royal Twins Palace Hotel is July, with an average nightly rate of $38. The most expensive month is December at $59 per night.
What is the cheapest day to book Royal Twins Palace Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Royal Twins Palace Hotel is Sunday, with an average nightly rate of $36. The most expensive day is Saturday at $64 per night.
How far in advance should you book Royal Twins Palace Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Royal Twins Palace Hotel, book around 3 weeks in advance. This could save you approximately 23% compared to booking last minute.
KAYAK's top tips for your stay at Royal Twins Palace Hotel
FAQs when booking at Royal Twins Palace Hotel
Nearby hotels and places to stay
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See most recommended stays in PattayaGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 0.7 mi | Utapao Rayong Pattaya | 19.1 mi |