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the panorama - the jakuzzi was not working on the 5 days we spent there, the dvd player was nor working. despite of several promises, they did not ever repair it. there is no room service how it is stated on the web. The restaurant is open only at meal time, in other times, you can go to the city to eat. My credit card was copied, next day after I left, someone tried to buy something in Athens with my card. I had to cancel my card, and all the other uncomfortable administration. I will never go back to that place, and I don't recommend to anyone who is expecting a European 5 starts service,
the view the rooms are not for five stars hotel
I enjoyed the position but the rest was BS The bathroom was tinny, the rooms were small, the air conditioning was on top of the bed and you needed to turn it off when you went to bed but you could not sleep because it was too hot. Overall a terrible experience
Very nice location, superb views. Rich breakfast. Even if the rooms are nice, they are not luxury or 5 stars rooms. Not even 4 stars. The cleaning is very superficial and the rooms were not ready when we came at the hotel. We had to buy a bug spray, because the rooms were full of some king of bugs. Even if we ask at the reception for a solution they didn't do anything about that.
Nice personnel, good food, magnificent view. There was no Wi-Fi in the room.
I liked the friendly staff, the bar, design and the size of the room. We stayed in double room superior with two cot beds and it was massive. The food became boring after two days, it was the same every day with most of it being greek.
As we were traveling with young child, it was very convenient - as eveything was close. From our room we could "jump" directy on the beach (max. 20 steps ); also the restaurant was at the end of the corridor There was a lot of dust under the bed and under the table.Breakfat only until 10:00; beach with pebbles , special shoes needed
The location is great. The hotel is on the beach. Keep up the good job
The design of the hotel is beautiful and the rooms a nice and very well furnished. Some rooms of the hotel (ground floor, garrage view) have a continous noise from an air conditionning system located in fron of the balcony, which is very disturbing in the whole night time. The all inclusive is boring since every day they offer you the same meals.
they don't have internet in the room!!!! - and the hotel have 4 stars not 5 like in your's booking - modify thise urgent because it is not corect for the customer.........
Nothing, the worst hotel I have ever stayed in considering value for money. Complete ripoff! No bellboy, you have to carry your own stuff. Maximum all inclusive is in fact full board with addition of (no name and worst quality) drinks on the bar. Hotel has only one proper floor, as 1st and 2nd are actually semi-basement and high ground floor. Some view can be had only from the 3rd floor rooms. Staff speaks only Russian. Staff is unorganized and rude. You will see them kissing, lying on the beach etc. Beach is not private, anyone can come (and are let by the staff free of charge in order to sell them drinks intended as free to all-inclusive guests). Friends of the mini-bar boy from Albania were regular "guests" on the beach (in jeans and with their boots on the sun-beads) playing loud music and drooling at the women... Nightmare!
Hotel is beautiful, with a very friendly and polite staff. It was worth being there! There is no Hotel Parking in the Hotel. Beach was not that clean, since there were lot of brick parts on the ground. Some small fishes may bite you on the sea. Wi-Fi is accessable just in the reception lobby.
Hotel is practically on the beach and at the same time very close to the center of Hanioti village. All inclusive base with food and drinks included gives the opportunity to concentrate totally on relax. Evening entertainment program nearly every evening with live music and local dance troops. In order to avoid the discomfort from the pebbles when going into the sea it is not bad idea to have special shoes.
when I came back from a walk there was a plate with fruits, a bottle of wine and a Happy Birthday card in the room which was a really nice surprise. it's just made my day and it shows the personally attitude of the staff
Hotel is new. Vary Pleasant for stay. Food was much better than expected. Hotel Staff was very helpfull.all in all I can recomend it very much
In the center of the village. Dirty and small room.
Services - Correct number of towels, clean bathroom, clean bedsheets Rooms - New furnitures, change the 4person rooms to doubles, mini fridge to all rooms Staff - more friendly and willing to help
Good location in the center No Car Parking, the kitchen was terrible, the rooms are like prison cadges, small and dark some of them located in the basement.
Nice staff, clean swimming pool, central position, renovated bathroom, terrace. small rooms and lack of choice for the dinner menu
Nothing, absolutly nothing.. Horible food, services.. Horible food, services.. The all inclusive package it is not what you would expect from this type of facility (the romanian equivalent word for this type of package is "cantina")... We didn't have any water, neighter cold, neighter hot in the bathroom, no channels on the tv,... => We had to switch rooms.. I don't have words to describe exactly how horible it was at this hotel... Pls don't go there
Hotel is located in the centre of town , location is good Cleanliness of the room in disaster , bathroom is in condition where man dont have a wish to get shower.This is at most one star hotel not nearly 3 star. Without parking , without proper window in the room we think that the best solution for booking.com is to delete this hotel from the offer because it will ruin yours reputation.
Close to the sea. Furnuture in the room is very old. Small TV is under celling. Not all staff speask english. Bathroom size is mini - shower almost on w.c. pan.
easy walk to beach hotel personnel didn't always speak or understand English to be helpful.
the weather caraoke bar in the evening, rooms have not been renewed for very long
I wouldn't recommend this hotel to ANYBODY!It was the worst hotel I ever stayed in my life!The room was overappreciated and the conditions horrible.The staff was unfriendly and also I should not forget to mention that during our last night there was a fire in the kitchen.
Friendly staff, nice location. Nice restaurant
Rooms, staffs, sauna, food, music... everything, very nice and pleasant hotel:) I like everything. Maybe just the bathroom should be a little bit larger.
Near the beach Wash room and toilet were not well planned
The host Lazaros and his staff are very friendly and accomodating. We felt the mattresses were a little uncomfortable.
Very little The photos and hotel description were very misleading - this is not a boutique hotel at all, it is a very basic hotel where towels are changed every three days, the bathroom was cleaned once in the ten days of our stay, it was terribly noisy, breakfast means bread and cheese, and that is just some of the endless comments we could go on about. The price did not at all correspond to the quality.
The hospitality and kindness of Lazaros and Irina, the good cuisine with candlelight-dinner and background music give us a very relaxing 5days-holiday ! It is a family style hotel, the room is really comfortable, furnished in very good taste and there is a wide balcony, you will appreciate it ! Alessandra e Cesare Only the bathroom is narrow
Evrething was fantastic! This is the best plase for relaxation,ideal location near the sea,very quit area.Realy nice and very clean,good and comfortabl rooms.Good and frash breackfast,delicious Greese food in the hotel's restaurant.Thenk you very much to all wonderful staff!!! Lazaros and Irina,your warming and care are unforgettable! Valentina Israel
very pleasant staff, very good location, in heart of tourist area in Polichrono, near to the sea (100m away), sandy beach with warm water
The hotel was very nice and comfortable, staff is very friendly and overall it makes for a perfect holiday. Nope :)
The staff (manager and room maid?) made us most welcome and the manager in particular could not have been friendlier and could not do enough to make us comfortable. The breakfast was excellent, the beds were very comfortable and the room was well heated. The towels were changed on a regular basis. The bathroom was very small and few toiletries were supplied.
Friendly staff; very close to the town center. Nice breakfast and the hotel is located right on the beach. The pool was too crowded with children. A separate pool or swimming area for children would be appropriate. The air conditioning and hot water did not work well in the older building.
Perfect location at the beach and very close to the centre of the town. Spacious rooms, well furnished. The outside area of the hotel is very nice, with children playground, beach bar, etc. Internet too expensive and with bad quality. The bathroom needs renovation and better cleaning.
The beds was to hard, terrible hard in both rooms. The chears with the pool is not the best. Why not have some sunbeds there too?
I like the location near the beach and the pool. The hotel is splited in two bildings, one on the beach and the other one across the street. In the bilding on the beach in the apartments they have twin beds that are very unconfortable for couples and the TV is very old generation.
the breakfest variety can be improved.
The apartment had a bedroom with a door that closed. Great for putting the kids to bed and staying up. The best in my opinion was the hotel taverna. Great food and nice staff right at the beach. Oh, and the beach chairs came with the room. We would stay again. The breakfast was a joke. 6 tables inside and 6 outside for the entire hotel. One woman doing her best at clearing tables, stocking food, and washing dishes. You had to ask for a cup or spoon or juice as things were always unstocked.
The service for breakfast and the poolbar and the geeck night. the cleaning room,less diversity food.
We like the location of the hotell, close to the seaside. The hotell staff was friendly and that make that you feel comfortable. We like the place so much that we have desided to go back next year. A nice hotell, and a nice city.
The staff was very nice, willing to help and always smiling. The pool of the hotel is great. It's big enough, clean and you can always choose the sun or the shadow. The location of the hotel is very good, close to the main road but also close to the village center and beach. The AC was included in the price, uncommon for Greece I would say. The price is fair for what it offers. I didn't like the fact that it does not have internet connection. The furniture is ok, but it has a yellowis-sick color. The shower (which is just a curtain) could be improved and the walls could be repainted because they were dirty in some areas.
From many hotels trough Booking.com this one was far out the worse we have ever visited.Greece in known as the sun and fruit country, well not in this hotel which proudly plays with 3 stars but actually is registered as a 2 star hotel. In and out of the room you get the impression that the owner does not want to spend any money to let the guest have a good time. Thanks to the receptionist Diana our vacation was not entirely a disaster. She was very sweet and helped us so much. The breakfast is bellow any normal standards, one day some watermelon and 4 days none. Juice comes from some cheap instant powder.
It is located on the main street, but still not very loud; friendly staff
position of the hotel the hotel it's really dirty, the pillow was yellow and not only the pillow, in the bathroom there were rubbish and body hair of the guest before and they clean the room after 2 days and after I asked them 3 times. the don't clean the room and they don't change they towel every day but every 2 or 3 days.the shower it's really small and to do it you have to touch the wall and the curtain, both dirty and black...there ware ants going out from the pavement of the shower.the hotel use to dry the towels (they probably wash themself) in front of the swimmingpool in the balaustrade were everyone have to walk to go out the hotel. the breakfast it's quite poor but for the price of the hotel it's ok.the price it's good but it doesn't justify it.
Pool No wi fi connection