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We felt that the renovation of the Hotel was well done, the Staff were all very pleasant. The room and bathroom were comfortable, clean and well laid out. Our only wish would have been to have a king size bed instead of a double. The room could easily have accommodated the extra size. I had requested a gluten free breakfast, but this was not available.
The staff was very friendly and helpful. Lovely breakfast and good location for shopping
the relaxing bistro and meal
Very Friendly Staff, and excellent meal, wifi access in reception area allowed me to do a lot of work in evening in a comfortable relaxing environment
wev requested an upgrade and were very happy with the room we were given. we weren't happy with the first room we were given as it was very small
Near city centre, clean and comfortable one room was extremely hot - window only opened on to courtyard and no air came in.
downstairs was lovely but untill the bedrooms are improved we would not use this hotel
The staff were very friendly & helpful. Good breakfasts, clean comfortable rooms. Would stay again but only if 1st floor rooms available or a lift installed!! The stairs to the rooms were unbeleivably steep & winding, all guests & even staff commented on this!! Even the fitter among us had to stop for breathers. It should be made clear that this hotel is not suitable for elderly people - my mum was with us and the stairs were so bad, she had to use her angina sprays at each floor.Also, the ground floor public areas were nicely refurbished but the stairwells were a bit shabby & dated. The website was a bit misleading, stating free car parking on site - there were only actually 5 very small spaces!!
Nice room and an excellent breakfast, great atmosphere in hotel bar, staff are so friendly. No lift
The best thing about the hotel was the Bistro attached to it - the food was amoungst the best I have every eaten anywhere in the world. Room was small and cramped and the bathroom was old a rickerty.
Excellent breakfast, bright dining room, very central for Perth Theatre. Bed was poor - lumpy
close to train station/city lady in bar not friendly
nice traditional hotel. Lovely big breakfast On arrival, the hotel had no note of our booking. Thankfully I had taken a print out of my online booking
It was good value for money Better insulation between the bedrooms could be introduced. I was woken several times during the night due to noise from other rooms
Very friendly and helpful staff. A nice restful environment.
Central location and excellent value for money. All-you-can-eat breakfast. This is a very old building which is rambling in nature and so somewhat difficult to find your way around. My bedroom was clean and comfortable and adequately equiped but could not be described as luxurious.
the location of the room was above a noisy generator.
Handy for workplace
The staff were quick to amend the mistake in reservation for dinner. The staff were really friendly and efficient. The toilet in our room was less than clean ideallly needed a deep clean or ripped out and refurbished. The room itself was very dated but fairly comfortable.
No room service
The flat was absolutely gorgous with lots of personal touches which made the stay special and would make me recommend it to friends and also return myself. Excellent location and a short stroll to the town centre. The fact that I wasn't staying longer!
the fact that it was on the third floor which meant climbing 63 steps
The accomodation was of very high standard and kept very clean. It was well eqiupped and the nice little extras like the Wii, TV's in the bedrooms and access to the internet. Too many stairs to the Rose Apartment for older or fragile guests.
Appartment pure luxury.dealing with the staff about arrival and depature was above the call of duty The only complaint myself and my brother-in law are of limited mobility and the amount of stairs caused joint problems.
There was a group of us staying at the Rose Apartment in celebration of a relation's birthday. Everyone had a lovely time here and the accommodation was excellent. The apartment was modern, clean and spacious and we would certainly return. No
Every thing Not disclosing that it was a fourth floor walk up.
This is the perfect place for a week end stay for 3 or 4 people. A top floor location that isnt suitable for everyone, but the accomodation is 5 star plus.
fantastic accomodation, fantastic location, best self catering our family has ever stayed in.
The location of the apartment. The quality of the room was excellent. The stairs to the room
Due to the hotel being quiet we were offered a choice of two suites which was really nice. We liked the hotel and staff. Only downside was no one around at night to serve us in the bar after one initial drink so we just had to go back to the room (it was only about midnight).
The view of the River Tay was great. The breakfasts were pretty good as well. All of your staff was very nice and accomodating. You need a bellman or porter. There are many stairs and it is very difficult to carry up your luggage alone. My Mother was with us and she is 76 years old and unable to carry her luggage up several flights of stairs. It was unfair that the ladies at the from desk had to help us get our luggage to our room. The parking situation was terrible as well. I know this is a very old hotel but the parking spaces were very difficult to get into at the side of the hotel and many nights it was already full.
All good No complaints
Central Helpful staff Shower in bathroom very poor
We booked a mini-suite but this turned out to be on the 3rd floor (no lifts) which was unsuitable for 70+ year olds with moving problems but the hotel quickly changed the room to one on the 1st floor which was excellent overlooking the river and Perth bridge - ideal for us.
Friendly staff with great central location. Clean, comfortable and roomy. Excellent breakfasts too.
room was fantastic and restaurant (with view of Tay) was lovely-particularly loved our high tea experience car parking a bit of a problem
the location for shopping trip finding a place to park. the food was very poor
Pleasant surroundings and facilities.
Unfortunately we could only stay one night on this visit, but definitely plan to return and stay longer. The hotel was comfortable and welcoming and we were given the Tay Suite overlooking the river which was a lovely room with an old world charm - which often lacking in hotels today Lack of hot water for bath and showers
Warm welcome , lovely furnishings in keeping with the Edwardian Townhouse style , comfortable relaxing bedrooms ,( we had both bedrooms on top floor, one facing the park )tasty and nicely cooked breakfast. , nothing too much trouble for guests. . Wish we could have stayed longer .
Enjoyed the decor & relaxed feel of the hotel N/A
The staff were very helpful No
Friendly staff. excellent food and a good location. The walk to the city center over the River Tay via the railway bridge is great. (The owner recommended this to us try it!)
access to city centre no
The hotel was very comfortable, our room was lovely, and the staff were very welcoming. We had a good breakfast both mornings and had drinks in the evening in the residents lounge. It was in an ideal position as you could walk over the railway bridge to Perth town centre in 10 -15minutes. Nothing
The hotel was extremely friendly, clean and staff very helpful. Although the breakfast was adequate for us and was extremely well cooked, it was advertised as a full english which unfortunately it wasn't,
proximity to city centre with nice walk there over bridge: caring owner intent on making you welcome.
The owners took pride in their service they provided.
Very nice room, very clean and comfortable. Car Parking, close to town centre slight noise from main road, double glazing wold reduce this.
Very friendly staff, could not be more helpful.
The hotel was very easy to find and in a good location with a good place to eat very near by within walking distance.
Toilet and room very good layout. Staff excellent. Matresses too hard.
Staff, facilities and cleanliness No everything was great
Friendly staff, breakfast,and restuarant next to the hotel. Children stayed at no extra charge. Very accessable to the motorway Room was very small for the price
Friendliness of the receptionist Lack of on site catering
The barman was happy to serve guests all night if they wished and the staff generally were very chatty. It wasn't your fault, but it was a long walk to the station in the morning thru' driving snow...since there were no taxis or buses!
The hotel was modern and had all the facilities required for a business trip. The breakfast was sufficient. We would have preferred to have been served by somebody at breakfast. Self service was complicated and didn't seem to reduce the number of staff in the dining area.
perfect budget hotel all round.
~Clean, everything worked, a good shower, large bed, the place was in very good decorative order
I was on a business trip,the restaraunt next door was very good. The tv set was of historical value only,useless for watching tv
nothing!! The fact that there is a disabled toilets on the first floor with two flights of steps and no lift or access!!! Limited car park access.
The hotel had a very central location & was very easy to find. It was full of character as it is a converted water mill. Would recommend this hotel & would definitely stay there again!
The location and quaintness of the hotel. Hospitality tray was poor(not even a biscuit). We stayed in May but it compared unfavourably with our previous stay. In an already poorly soundproofed hotel(which we knew anyway) we were rudely awakened in the middle of the night leading to a guest being evicted.
Location, friendly staff, nice room with modern facilities bathroom could have been cleaner
Reception--Surly,and slow and not interested in us.Poor advert for Ramada. Dining room waiter very attentive and helpful. Dreich and cold in the reception/lounge/bar area.
Clean room, friendly staff Room was too warm through the night
A very nice hotel - very cental - clean and comfortable. I do espeially like the iron and ironing board in room as well as hairdryer - very handy. I noticed the tiles etc in the bathroom are getting rather tired and discoloured. clean though.
Friendly reception & staff generally. Walking distance from attractions of Perth. Seemed expensive. Our breakfast was extra
Nice hotel, no capmplaints
comfort,excellent location,food all first class
arrived on a dark and very wet evening, so the greatest surprise was when I opened the curtains in the morning, the veiw was breathtaking, the river Tay flows through the garden.I liked everything , wish I could have stayed longer than one night.
This hotel was decorated tastefully and to a high standard. We arrived in January when it was freezing outside. There were three open fires burning. The staff were friendly and efficient. The food was excellent (with one exception). The porridge was disappointingly cool, had lumps of formed skin in i and had little or no salt. Not good for an expensive hotel in Scoland. Dogs are allowed in the bedrooms only, so while we were eating, our dog was out in the car despite it being -7degrees C. Surely in the winter they could allow dogs better shelter.
Wonderful setting; peace and tranquility; friendly, attentive staff; good food;relaxing atmosphere;well appointed rooms; convenient for A9; Dundee and Perth Perhaps lost some of the elegance of former days; direct booking overpriced; rather restricted menu e.g. no a la carte on a mid week evening; some of the staff need a little more training at table service.
The Staff were all very friendly & efficient,room overlooking the river was very good value for money as a single traveller.Food was of a good standard .
Stayed in the Riverview rooms with beautiful view of the River Tay only about 30 metres away. Room very spacious, nicely decorated with comfortable bed and lovely en-suite. Meals excellent, beautifully presented, with very extensive wine list. Evening meal and wines however rather expensive.
Hotel and grounds were excellent, Dinner menue was good and the food very good The breakfast was a let down. The cooked food was cold and had been lying in the kitchen for some time, bacon etc hard and uneatable. even the poached egg had been pre cooked! Worst cooked breakfast ever
the luxury of the bedroom and comfort of the lounges with log fires
excellent location, excellent food, great ambiance but we only stayed one night so we did not do any of the nature stuff
loved the location, the easy atmosphere and the restaurant was very good too. remote control for tv was missing
The nice calm atmosphere in a great location. Lack of choice at breakfast, no croissants especially.
Staff were very helpful when I requested a change of room (Gleneagles Suite looked and smelled like an old folks hostel)
The room was very comfortable and the breakfast excellent Room could do with a bit of a refurbishment
Care and consideration given to us by the staff - the staff treated us well as individual customers even although there was a wedding on at the same time in the hotel - lunches had finished and my wife doesnt eat bread but they made us a meal and we had the choice of the whole lunch selection - excellent!
I thought the room was lovely, staff were brilliant and the overall condition of the hotel was good nothing
Very Comfy room and very generous size - we livedthe copper beech tree and the ducklings! And lovely food
Friendliness of staff, excellent service and food
location and staff i would strongly advice, that they should spend more time cleaning the bathrooms, in particular the old shower heads, they were not clean, and the cobwebs around the doors, simple things realy, if they want to move up the star rating, closer attention to detail required
The location Staff attitude , tired facilities and room not properly serviced.
Friendly staff. clean room, comfy bed, geat breakfast
Very well appointed and clean, no noise whatsoever from outside despite being near main road. Good food and friendly atmosphere. Unfortunately it was very cold outside, and the radiator in my room was struggling to keep the room temperature comfortable