The room wasn’t ready at check in & the shower water was freezing
Latest deals for Sheraton Philadelphia Downtown
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Deals from
$103
•Cheapest rate per nightCompare prices for Double room, Queen room and 53 more Sheraton Philadelphia Downtown deals.
Standard room, bed type unknown
No inclusions
$148
nightly with fees
Standard room, bed type unknown
No inclusions
$156
nightly with fees
King room, 1 king bed
No inclusions
$176
nightly with fees
Standard room, bed type unknown
No inclusions
$191
nightly with fees
King room, 1 king bed
No inclusions
$269
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Sheraton Philadelphia Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Reviews of Sheraton Philadelphia Downtown
7.5
Good
2835 verified ratings
Wonderful
960
Very good
393
Good
496
Okay
285
Fair
305
Mediocre
148
Poor
249
Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it convenient for exploring Philadelphia and nearby attractions. Many found the staff to be helpful and professional, particularly during busy times or when special requests were made. However, several reviews highlighted issues with cleanliness in rooms and common areas, and there were repeated complaints about the lack of included breakfast and high extra charges for amenities. Despite these drawbacks, the positive experiences with location and service stood out for many guests.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
1563 reviews
7.4 out of 10
405 reviews
8.1 out of 10
13 reviews
6 out of 10
1 review
7.1 out of 10
25 reviews
All reviews
We visit this hotel frequently for its convenient location. The staff is very good, particularly Leonard and Francis on the bell desk. The rooms are well laid out and have everything needed, but we fi...
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Pros (+) The front desk staff was so nice. They checked me in with my last minute Priceline reservation, gave me two bottles of water and a cookie and directed me to the nearest parking lots, saving me about $...
Cons (-) The walls are a little thin. I could hear people in the halls at all hours. The hotel does not offer free parking. Valet is $45 a night. Parking is available across the street for much less.
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Pros (+) The location was right for our needs.
Cons (-) This is an older hotel in need of renovations and a good cleaning. Room carpet and furniture a bit dirty, not due to housekeeping, just age - everything was sticky. Bathroom was stained and dirty as w...
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Pros (+) The view from my room (717) was amazing. The room itself was clean and comfortable. I was attending a symposium at Drexel, so this hotel was within walking distance which was nice.
Cons (-) The hallways needed updating. The carpets were stained and needed replacing. Also the elevators, although there were 6, were frustrating. I arrived exhausted from my flight at around 10pm. All of the ...
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Pros (+) Lobby looked nice
Cons (-) I booked a room with a king size bed and received a room with two double beds which was not ideal for it just being me and my girlfriend. They told me valet parking would be cheaper then parking in th...
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Pros (+) Location convenient to Art Museum, Franklin Institute and City Hall. Front desk was friendly and helpful. Checkout extended until 1pm upon request. Very affordable.
Cons (-) Room was clean and comfortable, but carpet and room in general was well worn. No safe in room.
Pros (+) Nice lobby
Cons (-) Bad staff, outdated rooms
Pros (+) It’s location
Cons (-) Out of date deco No parking
Pros (+) Comfy room, friendly staff, great location. Hot showers. Fitness center was better than expected.
Cons (-) You can sense corporate sending management brusque memos about controlling costs. Everywhere you look are the little signs of cheaping out: poor wallpaper repairs in the bathroom, door handles with pa...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
Philadelphia 201 Hotel offers a refreshing pool, room service, a bar and lounge, a fitness center with a gym, and a convenient location in the city center near local hotspots.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the rooms are clean, comfortable, and quiet, providing a good overall experience. However, some guests have noted concerns about stained and dirty carpets.
Is parking readily available at the hotel?
Parking is available at the hotel, but some guests have expressed concerns about the high parking fees and limited availability during busy times, such as during events in the city.
What can guests expect from the hotel's customer service?
The hotel's staff is described as very helpful, courteous, and friendly, providing excellent customer service. However, a few guests have reported instances of rude behavior at the front desk.
When is the best time to visit the hotel?
The high season is in May, and the low season is in August. Visitors should plan accordingly to make the most of their stay, taking into account the hotel's location in the city center and nearby attractions.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Room Service
Guests appreciated the convenience of room service, making it a great option for a relaxing and hassle-free dining experience.
Explore Nearby Attractions
The hotel's central location makes it easy to visit local hotspots such as Franklin's Institute, the Philadelphia Museum of Art, and the Pennsylvania Convention Center, all within walking distance.
Consider Parking Alternatives
Some guests found the hotel's parking fees to be high and inconvenient. Parking on the street was mentioned as a cost-saving alternative.
Check for Early Check-in
Several guests appreciated the option for quick and early check-in, making the arrival process smooth and convenient.
Be Mindful of Noise
Some guests reported issues with noise, such as loud music from neighboring rooms and the sound of the ice machine. Requesting a room away from potential noise sources may enhance the overall stay experience.
Inquire About Handicap Parking
Guests with specific parking needs should inquire about handicap parking options to ensure a comfortable and convenient stay.
Utilize the Fitness Center
The hotel's fitness center was praised by guests for its quality and convenience, providing an opportunity to stay in shape during the stay.
Consider Parking Costs
Some guests found the parking fees to be high, so it's advisable to factor in these costs when planning the overall budget for the trip.
Check for Special Requests
Guests with specific needs, such as a microwave in the room or toiletry requests, should communicate these in advance to ensure a comfortable and tailored stay experience.
Location
201 North 17th Street, Philadelphia, PA 19103
What's nearby
- Pennsylvania Academy of the Fine Arts422 yd
- The Franklin Institute0.3 mi
- Philadelphia City Hall0.4 mi
- The Residences at The Ritz-Carlton0.4 mi
- Pennsylvania Convention Center0.5 mi
- Loews Philadelphia Hotel0.6 mi
- Rittenhouse Square0.6 mi
- Church of St. Luke and The Epiphany0.8 mi
- Philadelphia Museum of Art0.9 mi
- Liberty Bell1 mi
- Independence National Historical Park1.1 mi
- Independence Hall1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 921465
Essential information about Sheraton Philadelphia Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | May | $216 | $212 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 71% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Sheraton Philadelphia Downtown
Which month has the cheapest rates at Sheraton Philadelphia Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Philadelphia Downtown is August, with an average nightly rate of $173. The most expensive month is May at $325 per night.
What is the cheapest day to book Sheraton Philadelphia Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Philadelphia Downtown is Thursday, with an average nightly rate of $186. The most expensive day is Tuesday at $325 per night.
How far in advance should you book Sheraton Philadelphia Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Philadelphia Downtown, book around 10 weeks in advance. This could save you approximately 25% compared to booking last minute.
KAYAK's top tips for your stay at Sheraton Philadelphia Downtown
FAQs when booking at Sheraton Philadelphia Downtown
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See most recommended stays in PhiladelphiaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 mi | Philadelphia | 6.7 mi |