Services and conveniences
Accessibility and suitability
Dining
Parking and transportation
Basics
Media and entertainment
Laundry
Family friendly
Bathroom
Outdoor
Workspace
General
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for being clean and comfortable, with service every day and a friendly and professional receptionist team.
Is the hotel staff accommodating and friendly?
Upon arrival, the valet team was outstanding and very friendly. The front desk team was ready and accommodating, and the reception team was cooperative and excellent.
What are the best features of the hotel's location?
The hotel is super well located for all needs, with easy access to Center City and fantastic, friendly staff.
How are the hotel's beds and rooms described?
Guests have described the rooms as large, comfortable, and quiet, with modern updates and well-equipped amenities. The best thing about the hotel is the comfort of the bed.
What practical information should I know about parking?
The hotel has parking available, but guests should watch out for parking charges, as they can land on the bill even without a vehicle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests recommended booking a room with a city view, as it offers a lovely perspective of the surroundings.
Consider Parking Alternatives
Several guests found the hotel's valet parking to be expensive, and suggested using the adjoining parking lot for a more affordable option.
Take Advantage of the Central Location
The hotel's proximity to attractions like Historic City Hall, Masonic Temple, and the Franklin Institute makes it an ideal base for exploring Philadelphia.
Be Mindful of Room Maintenance
A few guests reported issues with room cleanliness and maintenance, such as dusty rooms and malfunctioning toilets. It may be beneficial to check the room upon arrival and promptly report any issues to the staff.
Explore Nearby Dining Options
Guests appreciated the hotel's location near a mall with various dining choices, providing convenient access to different restaurants and cafes.
Utilize the Hotel's Business Services
If you're traveling for work, the hotel's business center, conference rooms, and concierge service can be valuable amenities to take advantage of during your stay.
Check for Special Requests
Some guests mentioned that the staff accommodated special requests, such as early check-in for a wedding anniversary celebration. It might be worth communicating any special occasions or needs in advance.
Consider Noise Levels
A few guests noted noise disturbances from neighboring rooms, so it could be beneficial to inquire about room locations and potential noise issues during check-in.
Enjoy the Fitness Facilities
Guests appreciated the well-equipped gym, making it a good option for those looking to maintain their fitness routine during their stay.
Plan for Additional Costs
Be mindful of extra charges, such as the high cost of overnight parking, and factor these into your budget when planning your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | July |
Average price (weeknight) | $257 |
Average price (weekend night) | $290 |