Great stay , comfy beds but watch out for the parking charges, they landed on my bill but we had no vehicle
4 stars
The Westin Philadelphia
99 South 17th Street, Philadelphia, PA 19103, United States
Philadelphia, PA
See location+1 215 563 1600Photos of The Westin Philadelphia
Overview
Stay refreshed and rejuvenated at The Westin Philadelphia in the heart of downtown Philadelphia, PA. We make it easy for you to be your best with thoughtful hotel amenities, including our WestinWORKOUT Fitness Studio, newly renovated accommodations, and modern event spaces. Situated between Philadelphia City Hall and Rittenhouse Square, our hotel is your gateway to the city. We are near premier downtown attractions like the Liberty Bell, Independence Hall at Independence National Historical Park, and National Constitution Center. You'll find upscale shopping and award-winning restaurants steps from our hotel at The Shops at Liberty Place. Our Philly restaurant, Lea Restaurant & Bar, offers creative cuisine in a convivial setting. If you're seeking event space in downtown Philadelphia, PA, make use of our stunning meeting venues offering catering services, high-performance AV equipment, and professional planning services. Set yourself up for a revolutionary stay at The Westin Philadelphia.
Latest deals for The Westin Philadelphia
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Philadelphia
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Accessibility and suitability
- No smoking
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
Parking and transportation
- Parking
- Valet parking
- Private parking
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
General
- City view
Health and safety
- Safe
Fitness
- Fitness center
Reviews of The Westin Philadelphia
8.4
Very good
422 verified ratings
Wonderful
229
Very good
75
Good
39
Okay
25
Fair
16
Mediocre
15
Poor
23
Summary of reviews
Guests say
Guests praised the hotel's excellent location, highlighting its central position and proximity to attractions. However, many expressed dissatisfaction with cleanliness, noise levels due to construction, and issues with room size and parking costs. The staff received positive remarks for their service and accommodating nature, making some guests' stays enjoyable despite the drawbacks.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
4 reviews
All reviews
Wonderful hotel. Parking next door (not hotel operated) was expensive, but hotel was very nice.
Pros (+) Easy check in check out process, friendly staff, lovely shower
Cons (-) Could hear neighbors in hall
Pros (+) Attentive staff
Cons (-) Noise between rooms
Pros (+) The location was great. It was very close to everything. The staff was friendly and helpful.
Cons (-) It wasn't worth the money for what you got. It nickel and dimes customers for everything and amenities were overpriced. Parking, snacks, water. There isn't a microwave or fridge in the rooms. A fridge was provided upon request but it was not in the best physical shape. The tub and cups weren't the cleanest
Pros (+) I had a quick one night stay in Philadelphia and chose the beautiful Westin. My room was first class,and service was exceptional. I will definitely stay here again .
Pros (+) The bed was really nice.
Cons (-) The toilet seat needed to be replaced.
Pros (+) The room was very nice and fit our needs well. We thought the bed was as comfortable or even more comfortable than ours at home, which says a lot.
Cons (-) Our shower didn't work. After a hot night outside at the Cold Play concert, we wanted to take showers before going to bed. However, when you pull the knob to turn on the shower, it came right out of the faucet. It was almost 1 am in the morning and we didn't want to call anyone. So we opted to take a bath but it was not what we wanted. Hence the reason I only gave the hotel a "Good" rating.
Pros (+) Location
Cons (-) Amenities
Cons (-) they overbooked. I had to find other accommodations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is known for being clean and comfortable, with service every day and a friendly and professional receptionist team.
Is the hotel staff accommodating and friendly?
Upon arrival, the valet team was outstanding and very friendly. The front desk team was ready and accommodating, and the reception team was cooperative and excellent.
What are the best features of the hotel's location?
The hotel is super well located for all needs, with easy access to Center City and fantastic, friendly staff.
How are the hotel's beds and rooms described?
Guests have described the rooms as large, comfortable, and quiet, with modern updates and well-equipped amenities. The best thing about the hotel is the comfort of the bed.
What practical information should I know about parking?
The hotel has parking available, but guests should watch out for parking charges, as they can land on the bill even without a vehicle.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests recommended booking a room with a city view, as it offers a lovely perspective of the surroundings.
Consider Parking Alternatives
Several guests found the hotel's valet parking to be expensive, and suggested using the adjoining parking lot for a more affordable option.
Take Advantage of the Central Location
The hotel's proximity to attractions like Historic City Hall, Masonic Temple, and the Franklin Institute makes it an ideal base for exploring Philadelphia.
Be Mindful of Room Maintenance
A few guests reported issues with room cleanliness and maintenance, such as dusty rooms and malfunctioning toilets. It may be beneficial to check the room upon arrival and promptly report any issues to the staff.
Explore Nearby Dining Options
Guests appreciated the hotel's location near a mall with various dining choices, providing convenient access to different restaurants and cafes.
Utilize the Hotel's Business Services
If you're traveling for work, the hotel's business center, conference rooms, and concierge service can be valuable amenities to take advantage of during your stay.
Check for Special Requests
Some guests mentioned that the staff accommodated special requests, such as early check-in for a wedding anniversary celebration. It might be worth communicating any special occasions or needs in advance.
Consider Noise Levels
A few guests noted noise disturbances from neighboring rooms, so it could be beneficial to inquire about room locations and potential noise issues during check-in.
Enjoy the Fitness Facilities
Guests appreciated the well-equipped gym, making it a good option for those looking to maintain their fitness routine during their stay.
Plan for Additional Costs
Be mindful of extra charges, such as the high cost of overnight parking, and factor these into your budget when planning your stay.
Location
99 South 17th Street, Philadelphia, PA 19103
What's nearby
- The Residences at The Ritz-Carlton353 yd
- Philadelphia City Hall0.3 mi
- Rittenhouse Square0.3 mi
- Pennsylvania Academy of the Fine Arts0.4 mi
- Loews Philadelphia Hotel0.4 mi
- The Franklin Institute0.5 mi
- Church of St. Luke and The Epiphany0.5 mi
- Pennsylvania Convention Center0.6 mi
- Liberty Bell1 mi
- Independence Hall1 mi
- Independence National Historical Park1 mi
- Philadelphia Museum of Art1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 3202
Essential information about The Westin Philadelphia
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $311 |
Average price (weekend night) | $521 |
When to book a room at The Westin Philadelphia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Philadelphia
FAQs when booking at The Westin Philadelphia
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in PhiladelphiaGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Philadelphia |
Distance to airport | 6.3 mi |
Everything you need to know for your stay in Philadelphia
Complete your trip
Popular destinations