Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it convenient for sightseeing and city exploration. However, there were widespread complaints about cleanliness, with several reports of rodents, dirty rooms, and poor housekeeping. Many guests found the rooms to be small and in need of renovation, and amenities such as air conditioning, TV, and bathroom facilities were often described as inadequate or broken. Service was also criticized, with mentions of unhelpful or absent staff and issues with check-in procedures. Despite these negatives, a few guests appreciated the comfortable beds, friendly staff, and charming decor in some rooms.
AI-Generated from customer reviews