Pros (+) The staff is very nice and the location is very convenient. It's great they will price match for you.
Cons (-) It's a best Western so it's far from fancy, but it's pretty clean. Maybe it's they had a spa. But that's why thru have resorts.
2 stars
Best Western InnSuites Phoenix Hotel & Suites
1615 East Northern Avenue, Phoenix, AZ 85020-3932, United States
Phoenix, AZ
See location+1 602 997 6285Photos of Best Western InnSuites Phoenix Hotel & Suites
Overview
Best Western InnSuites Phoenix Hotel & Suites provides award-winning 3-star accommodation in Phoenix. It features a fitness center, as well as a Jacuzzi, free Wi-Fi and an outdoor heated pool.
There are a variety of facilities available to guests of the hotel, such as a beauty centre, an express check-in and check-out feature and meeting facilities. Those staying at the property can curl up with a book in the on-site library.
The hotel's rooms are spacious and feature a kitchenette that is equipped with a refrigerator and a microwave. They provide a spa bath, tea and coffee making facilities and movies-on-demand.
For those wishing to dine out during their stay at Best Western InnSuites Phoenix Hotel & Suites, there are a variety of eateries located close by. Heritage Square, Phoenix Zoo and Scottsdale Fashion Square are nearby.
Latest deals for Best Western InnSuites Phoenix Hotel & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Best Western InnSuites Phoenix Hotel & Suites
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Pool and spa
- Pool
- Spa
- Hot tub
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Casino
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western InnSuites Phoenix Hotel & Suites
8.0
Very good
1280 verified ratings
Wonderful
592
Very good
266
Good
187
Okay
70
Fair
67
Mediocre
46
Poor
52
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, as well as the helpful staff. However, many reviews pointed out issues with noise levels, cleanliness, and some dated facilities, leading to mixed feelings about the overall value for the price.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
46 reviews
8.7 out of 10
10 reviews
All reviews
Pros (+) The pillow top mattresses and generous free breakfast options.
Cons (-) My shower faucet was hard to turn all the way off
Pros (+) Great customer service!!!
Cons (-) Nothing at all
Cons (-) Found crumbs in my bed and hair on the towels. Just mentioned it and they cleaned right away and we're friendly
Cons (-) Dog feces everywhere never cleaned up, stepped in s*** twice!
Pros (+) Rooms were clean & comfortable
Pros (+) I love that they have a social hour with free drinks
Cons (-) The location was a bit far from Downtown Phoenix and the airport
Pros (+) Close to the airport. Breakfast was included and there were plenty of items to choose from including fruit, yogurt, eggs and sausage.
Cons (-) The walls were very thin and we could hear the people talking next door. When we turned the fan on it smelled of mold and sweat.
Pros (+) Nice beds, very comfy
Cons (-) The bathrooms
Pros (+) The room had everything I needed to make my stay comfortable.
Cons (-) I tried the breakfast and couldn't go back. I had to find other alternatives for breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities, including a fitness center, Jacuzzi, outdoor heated pool, beauty center, and an on-site library for guests to enjoy.
How is the cleanliness of the rooms at the hotel?
Guests have consistently praised the cleanliness of the rooms, with many reviews highlighting the spacious and clean rooms, as well as the clean and updated facilities.
What can guests expect from the breakfast at the hotel?
Guests can expect a great breakfast experience, as many reviews have mentioned the fantastic breakfast with a good variety of options, delicious food, and accommodating staff.
Is parking readily available at the hotel?
The hotel offers free parking for guests, ensuring convenience and ease of access during their stay.
When is the best time to visit the hotel?
The high season at the hotel is in April, offering an ideal time to experience the hotel's great location and amenities. However, guests should note that July is the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Main Road
Some guests found the rooms facing the main road to be noisy, so consider requesting a room away from the road for a quieter stay.
Explore Nearby Hiking Trails
The hotel's proximity to Piestewa Peak and North Mountain Park makes it an ideal base for hikers. Take advantage of the nearby trails for outdoor activities.
Check Room Amenities
Some guests mentioned that the rooms were equipped with modern amenities and were spacious. Prioritize booking a room with updated facilities for a comfortable stay.
Consider Bringing Pets
The hotel offers increased accessibility and allows pets, making it a convenient choice for pet owners. Check the pet policy and consider bringing your furry companions along.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues with cleanliness. It's advisable to double-check the room's cleanliness upon arrival.
Utilize the 24/7 Fitness Center
Guests appreciated the availability of a 24/7 fitness center. Take advantage of this amenity for a convenient workout during your stay.
Plan for Breakfast
Several guests enjoyed the complimentary breakfast, while others found it crowded during peak times. Consider planning your breakfast schedule to avoid potential crowds.
Request a Room with a View
Some guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Inquire About Nearby Attractions
The hotel's proximity to attractions like Camelback Mountain and the Phoenix Zoo makes it a great choice for sightseeing. Inquire about nearby attractions at the front desk for convenient travel planning.
Confirm Deposit Requirements
Some guests were surprised by the deposit requirement during check-in. It's advisable to confirm any deposit policies in advance to avoid unexpected charges.
Location
1615 East Northern Avenue, Phoenix, AZ 85020-3932
What's nearby
- Biltmore Fashion Park3.2 mi
- Metrocenter4.6 mi
- Congregation Beth Israel Scottsdale5.4 mi
- Camelback Mountain5.7 mi
- Heard Museum5.8 mi
- FQ Story Neighborhood Historic District6.8 mi
- Westward Ho7 mi
- Arizona Center7 mi
- Heritage Square7.2 mi
- Arizona Science Center7.3 mi
- Phoenix Convention Center7.4 mi
- Chase Field7.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western InnSuites Phoenix Hotel & Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | March | $87 | $102 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 68% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Best Western InnSuites Phoenix Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western InnSuites Phoenix Hotel & Suites
FAQs when booking at Best Western InnSuites Phoenix Hotel & Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in PhoenixMost recommended
See most recommended stays in PhoenixGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 7.4 mi | Phoenix Sky Harbor Intl | 8.7 mi |
Everything you need to know for your stay in Phoenix
Complete your trip
Popular destinations