Vacation Inn Phoenix

2420 W Thomas Rd, Phoenix, AZ 85015, United States
+1 602 257 0801

rate per night


based on 8 reviews
Vacation Inn Phoenix - Phoenix, AZ
Sat 1/16
Sun 1/17
Compare vs. KAYAK |

Provider Nightly total
Hotwire $39
Expedia $41

Good to know

Value for money


Distance to city center

3.1 mi

Location rating


Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

7.2 mi


Sat 1/16
Sun 1/17

Queen Rooms


Bed type
Queen bed
$59 per night

King Rooms


Bed type
$44 per night
$44 per night
$44 per night
$45 per night
King bed
$45 per night

Standard Rooms


Bed type
King bed
$39 per night
King bed
$41 per night
King bed
$41 per night
King bed
$42 per night
King bed
$44 per night
King bed
$50 per night




Traveler rating


Time of year

Traveler type

Show reviews that mention

room was filthy in 197 reviews
staff is friendly in 112 reviews
customer service in 47 reviews
hallways in 40 reviews
homeless people in 39 reviews
frige and microwave in 28 reviews
bed bugs in 21 reviews
dirty the rooms in 21 reviews
sliding doors in 20 reviews
parking lot in 16 reviews
old furniture in 14 reviews
bullet holes in 13 reviews
key cards in 13 reviews
dirty carpet in 10 reviews
kept waking in 7 reviews
years old in 3 reviews
  • Mediocre
    Aug 2019

    Cockroaches is room on the second floor not good to wakeup seeing one crawl on the night stand and seeing one on the wall by the TV. Volume control on TV broken, remote would also not function. WFi would not connect at all.

  • Poor
    Mar 2019

    I didn’t like anything about it I was resting and somebody was knocking my door more than 10 times and it was very unsafe place we stay there for three hours then we got out and check out

    I didn’t like anything about it I was resting and somebody was knocking my door more than 10 times and it was very unsafe place we stay there for three hours then we got out and check out I don’t recommend this website on vacation inn To no one

  • Poor
    Mar 2018

    Stay away from this obvious drug den

    What did I like? Absolutely nothing. Thankfully the beds weren’t total junk. But that’s all it really has going for it.

    Where do I begin? First off, this place is anything other than vacation friendly. It’s the type of place that drug dealers pay a week in advance to sell out of and pretty much live in. Trash in the halls ways, dirty laundry hampers not stored away, graffiti on trash bins. Literally made me provide IDs for everyone in my band, which I have never had to do anywhere, and rather than put an authorization hold on incidentals, they charged my card extra, and now I’ll have to wait a week to get it refunded back to me. Got 2 rooms, one had no real “issues”, the other had unmade beds, towels on floors, trash not removed. Switched to another room that had a clogged toilet. 3rd time ended up being the charm, as sad as that is. Front desk lady was sick and coughing in the open and wiping her nose with her hands and then touching our IDs, debit card, and room cards after. Thanks for not taking any precautions on spreading germs around. Absolutely terrible facility, can’t believe I paid as much as I did. City needs to come do an inspection ASAP.

  • Good
    Nov 2015

    Affordable and comfortable

    I was looking for affordable accommodations. Vacation Inn was not only affordable but the room and area was clean. The Inn is undergoing renovations, but other than that I was pleased.

  • Okay
    Oct 2015

    Not the cleanest, though they are in middle of ren

    I liked the continental breakfast. I asked to move rooms due to chemical smell & they did so without hassle. New room had mini fridge & microwave.

    Carpet is dreadful, gross. Place is a tad sketchy,but I didn't have a problem. Everything is a bit beat down, but they are renovating

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The Vacation Inn Phoenix is located in Encanto, offering 150 guest rooms with an outdoor pool and free parking. Complimentary WiFi is also available throughout the hotel, which is within walking distance of many popular attractions. Guests can visit nearby Encanto Park, or take a short drive to The Heard Museum, Roosevelt Row, the Arizona State Capitol, the Arizona Hall of Fame Museum, and Grand Canyon University. The hotel offers tours and ticket assistance for guests, along with other concierge services.

The Vacation Inn Phoenix has a 24-hour front desk and reception area. Pets are not allowed at the property, which is also a smoke-free hotel. The onsite parking lot offers limited truck, bus, and RV parking, as well as accessible guest parking. Meeting rooms are available for small meetings and events. The hotel can also provide planning assistance. Luggage storage and daily housekeeping are available. There are also a limited number of connecting rooms. Guests can choose from standard rooms with King or Queen beds.

All of the guest rooms include a balcony or patio, along with premium TV service, a desk and phone, and in-room climate control. The private bathrooms include a shower/tub combination and complimentary toiletries. There is a lobby lounge area with couches and a TV, and select rooms include a microwave and fridge, kitchenette, or fully-equipped kitchen. Plus, this budget-friendly hotel is just 13 minutes from Phoenix Sky Harbor International Airport and 20 minutes from Phoenix Deer Valley Airport. In Midtown, guests will be within walking distance of plenty of shopping, dining, and nightlife.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

Check in

3:00 PM

Check out

11:00 AM


Policies vary by room type and provider.


No smoking
ATM on-site
Free Wi-Fi
Business center
Daily housekeeping
Express check out
Increased accessibility
Cable or satellite TV
Laundry service
Meeting/Banquet facilities
Room service
Free Internet
Pets not allowed
Free parking
Hot tub
Outdoor pool
24hr front desk
Storage available

FAQs when booking at Vacation Inn Phoenix

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All Photos (15)
Building (1)
Bedroom (5)
Pool (1)
Lounge (2)


Most Popular Landmarks

  • Heard Museum 2.3 mi
  • Arizona State Capitol 2.4 mi
  • Phoenix Art Museum 2.4 mi
  • Phoenix Symphony Hall 3.2 mi
  • Heritage Square 3.4 mi
  • Arizona Science Center 3.4 mi

Phoenix Travel Guide

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