Guest reviews
Overall Rating
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8.9
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8.2
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8.0
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7.9
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7.6
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7.4
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.3review from
Very disappointed in our room Broken basin, just not up to Mecure standard. Know they have better rooms as have stayed before. The room.
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4.0review from
The location...is was close to everything We did not get told or agree to $50.00 being taken from our bank account (we have still not received that money back yet). We were not happy with this and think that we should have been informed, we recommend definitely telling your reception staff to inform customers of this as it put a dampener on our experience at your hotel. However we do understand that money needs to be held for incidentals, but think there should be a clearer understanding.
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7.7review from
Staff were considerate and thoughtful, giving us a free complementary up upgrade. The film channel was also good. I liked not having to walk through the hotel to leave or arrive - we were able to come and go as we pleased. Not applicable
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6.0review from
How close it is to the shops and other venues that we needed to get to. The sound of the metal stair access outside is a bit noisy. The balcony sliding door didn't have a lock.
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6.7review from
Hotel Restaurant offers magnificent food. The lift is only available 5 stairs down which is uncomfortable, and is at the bottom of the passage far from the Reception. A room with a bath is something which I missed.
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6.0review from
Location and cheap room rate. Room was clean and staff were good. The hotel definitely needs the upgrade its getting. Last night I couldnt get back in the main door, luckily the side door was open.I would recommend the hotel after the upgrade.
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6.6review from
i liked the convenience of location, new decor room 313, minor incident handled professionally by staff. able to leave bag for short time after check-out instead of dragging it around picton shops whilst waiting for the return train. having to get on my hands and knees on the floor and plug the kettle in whilst leaving the kettle sitting on the new carpet as the power outlet behind the bar fridge was unaccessable and the cord too short.
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5.0review from
Proximity to town and ease to find. At no time were we notified of the on-going Construction/Rennovation to the Hotel until we were unpacked in room. Room was cold (not prepared for guests), noisey rubbish truck outside. Upon inspection, noted it was a crane withing 30 metres from the room working on the property - after putting up with it for 20 minutes we enquired from Reception with regard to when it would stop. Told at 7.00 pm restarting at 8.00 am in morning. Raining heavily when arrived were unable to really look at exterior or be aware of the noise levels. Unfortunately no compensation of any sort was suggested and the Jack Hammer starting at 7.45 am the follwing morning was the end. Not good value for money at all!!!!!
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5.6review from
I arrived late,so I felt a bit out and there was no bar open so I went to bed 10pm No cooked breakfast and the continental was meager and overpriced
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6.0review from
The round bed No information about breakfast in the hotel info. No cooked breakfast available.
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7.7review from
Staff were considerate and thoughtful, giving us a free complementary up upgrade. The film channel was also good. I liked not having to walk through the hotel to leave or arrive - we were able to come and go as we pleased. Not applicable
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6.7review from
Hotel Restaurant offers magnificent food. The lift is only available 5 stairs down which is uncomfortable, and is at the bottom of the passage far from the Reception. A room with a bath is something which I missed.
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6.6review from
i liked the convenience of location, new decor room 313, minor incident handled professionally by staff. able to leave bag for short time after check-out instead of dragging it around picton shops whilst waiting for the return train. having to get on my hands and knees on the floor and plug the kettle in whilst leaving the kettle sitting on the new carpet as the power outlet behind the bar fridge was unaccessable and the cord too short.
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4.3review from
Very disappointed in our room Broken basin, just not up to Mecure standard. Know they have better rooms as have stayed before. The room.
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4.0review from
The location...is was close to everything We did not get told or agree to $50.00 being taken from our bank account (we have still not received that money back yet). We were not happy with this and think that we should have been informed, we recommend definitely telling your reception staff to inform customers of this as it put a dampener on our experience at your hotel. However we do understand that money needs to be held for incidentals, but think there should be a clearer understanding.
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6.0review from
How close it is to the shops and other venues that we needed to get to. The sound of the metal stair access outside is a bit noisy. The balcony sliding door didn't have a lock.
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6.0review from
Location and cheap room rate. Room was clean and staff were good. The hotel definitely needs the upgrade its getting. Last night I couldnt get back in the main door, luckily the side door was open.I would recommend the hotel after the upgrade.
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5.0review from
Proximity to town and ease to find. At no time were we notified of the on-going Construction/Rennovation to the Hotel until we were unpacked in room. Room was cold (not prepared for guests), noisey rubbish truck outside. Upon inspection, noted it was a crane withing 30 metres from the room working on the property - after putting up with it for 20 minutes we enquired from Reception with regard to when it would stop. Told at 7.00 pm restarting at 8.00 am in morning. Raining heavily when arrived were unable to really look at exterior or be aware of the noise levels. Unfortunately no compensation of any sort was suggested and the Jack Hammer starting at 7.45 am the follwing morning was the end. Not good value for money at all!!!!!
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5.6review from
I arrived late,so I felt a bit out and there was no bar open so I went to bed 10pm No cooked breakfast and the continental was meager and overpriced
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6.0review from
The round bed No information about breakfast in the hotel info. No cooked breakfast available.
