Pros (+) Location
Cons (-) Facility was old run down and in need of refurbishment.
2 stars
Best Western Plaza Inn
Photos of Best Western Plaza Inn
Overview
The Best Western Plaza Inn is located in Pigeon Forge, offering ski accommodations near Dolly Parton’s Dixie Stampede. The Smoky Mountain Car Museum is near the hotel, as is the Comedy Barn Theater, Dollywood’s Splash Country, the Island at Pigeon Forge, Smoky Mountain Ziplines, and the Pigeon Forge Gem Mine. Guests will find plenty of shopping and dining within a short walk, and the Great Smoky Mountains are just a short drive away.
There are 201 guest rooms at this smoke-free hotel, which offers a free breakfast buffet and free parking. Complimentary WiFi is provided in all areas of the hotel and self-serve guest laundry facilities are provided. There is also a 24-hour business center and the front desk is open 24 hours, as well. There are two outdoor pools and an indoor pool for guest enjoyment. The hotel offers one meeting room and a front desk safe.
There is a children’s pool at the property, which also has connecting rooms available. Select suites include a fully-equipped kitchen or a jetted tub and some rooms have river or mountain views. There are also accessible units at this property. Pets are not allowed. Children can stay free with the use of provided beds and bedding. 24-hour check-in is available at the hotel.
All of the guest rooms include air conditioning, a coffee maker, microwave and fridge, desk and phone, premium TV, and a private bathroom with complimentary toiletries and a hairdryer. Ironing amenities are included, as well.
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Amenities at Best Western Plaza Inn
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
- Walk-in shower
General
- River view
- Family rooms
- Telephone
- Pool view
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Complimentary breakfast
- Child pool
Outdoor
- Balcony
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Reviews of Best Western Plaza Inn
8.6
Very good
2470 verified ratings
Wonderful
1414
Very good
411
Good
317
Okay
103
Fair
108
Mediocre
47
Poor
70
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, often noting the fair price. However, many mentioned issues with amenities such as breakfast overcrowding and some facilities needing refurbishment. The service was generally neutral, with some guests finding staff friendly while others felt they could be more welcoming.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
53 reviews
8.1 out of 10
5 reviews
All reviews
Pros (+) Close to all the shops and restaurants
Cons (-) Wifi wasn't the strongest . Not a lot of options on TV
Pros (+) Great hotel, room was clean, breakfast was great! Definitely staying here again!
Pros (+) The rooms are two-roomed, so to speak. The bedroom is separate from the rest. Nice kitchen. Two televisions. Pull out sofa as well. Lovely arrangements. Beautiful hotel.
Pros (+) Clean hotel and great location
Cons (-) Breakfast area was way too small
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the free breakfast at Best Western Plaza Inn?
You can expect a fresh and hot breakfast with a variety of options. The staff manages the crowds well and ensures that there is plenty of food available for the guests.
Are the beds at Best Western Plaza Inn comfortable?
The beds are comfortable and spacious, providing a good night's sleep for guests. However, some guests have mentioned that the mattresses could be more comfortable.
Is parking readily available at Best Western Plaza Inn?
While the hotel offers free parking, some guests have noted that there is not enough parking in front of the rooms, which can be a concern during peak times.
How is the cleanliness at Best Western Plaza Inn?
The hotel maintains a high standard of cleanliness, with daily housekeeping and clean, comfortable rooms. However, some guests have mentioned issues with noise and occasional cleanliness concerns.
When is the best time to visit Best Western Plaza Inn?
The low season is in September, while the high season is in December. Visiting during the low season may offer a quieter experience with fewer crowds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Some rooms offer beautiful river views, providing a serene and picturesque setting for your stay.
Consider Upgrading to a Suite
Select suites feature fully-equipped kitchens or jetted tubs, offering added comfort and luxury during your stay.
Check for Connecting Rooms
The hotel offers connecting rooms, making it convenient for families or groups traveling together.
Take Advantage of the Indoor Pool
Guests appreciated the indoor pool, providing a relaxing and enjoyable experience, especially during colder months.
Plan Your Visit in September
Consider visiting in September, identified as the low season, to potentially enjoy fewer crowds and more affordable rates.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Dollywood and the Dixie Stampede Dinner Theater makes it a convenient choice for entertainment and dining options.
Be Mindful of Noise Levels
Some guests mentioned thin walls and noise from neighboring rooms, so consider this when selecting your room or when expecting noise during peak times.
Consider Parking Challenges
The hotel's parking lot can fill up quickly, especially during peak times, so plan accordingly or consider alternative parking options.
Take Note of Breakfast Crowds
The breakfast area can get crowded, so plan your visit strategically to avoid long wait times or consider dining at off-peak hours.
Be Aware of Check-in Wait Times
Some guests experienced wait times during check-in, so consider this when planning your arrival or inquire about potential peak check-in times.
Location
3755 Parkway, Pigeon Forge, TN 37863-3813
What's nearby
- Old Mill Square0.6 mi
- Gatlinburg Municipal Golf Course0.6 mi
- Pigeon Forge Mill0.6 mi
- Smoky Mountain Speedpark0.8 mi
- FunStop Family Action Park0.8 mi
- Chasing Rainbows Museum1.3 mi
- Dollywood1.3 mi
- Southern Gospel Museum and Hall of Fame1.4 mi
- Jurassic Jungle Boat Ride1.8 mi
- Dollywood's Splash Country Water Adventure Park2.2 mi
- The Forge Cinemas2.4 mi
- Thomas Kinkade At Waldens Landing2.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plaza Inn
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $90 |
Average price (weekend night) | $125 |
When to book a room at Best Western Plaza Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plaza Inn
FAQs when booking at Best Western Plaza Inn
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See most recommended stays in Pigeon ForgeGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 24.8 mi |
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