Room was clean. Mattress and pillows comfortable. You can tell they have tried to update. Pools were beautiful and maintained. Hot tub inside was not warm.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Best Western Plaza Inn
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Cable or satellite TV
- Free toiletries
- Child pool
Reviews of Best Western Plaza Inn
8.6
Very good
3040 verified ratings
Wonderful
1756
Very good
510
Good
371
Okay
126
Fair
125
Mediocre
56
Poor
96
Summary of reviews
Guests say
Most guests praised the hotel's convenient location, good breakfast options, and friendly staff. Many also appreciated the cleanliness and comfortable beds in several rooms. However, there were repeated complaints about noise, musty smells, and cleanliness issues in some rooms, including reports of bugs and dirty floors. Overall, the positive aspects such as location, breakfast, and service were frequently highlighted, making for a generally favorable impression despite some drawbacks.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
2679 reviews
8.3 out of 10
145 reviews
8.2 out of 10
8 reviews
8.5 out of 10
2 reviews
All reviews
Pros (+) Location
Cons (-) Facility was old run down and in need of refurbishment.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the free breakfast at Best Western Plaza Inn?
You can expect a fresh and hot breakfast with a variety of options. The staff manages the crowds well and ensures that there is plenty of food available for the guests.
Are the beds at Best Western Plaza Inn comfortable?
The beds are comfortable and spacious, providing a good night's sleep for guests. However, some guests have mentioned that the mattresses could be more comfortable.
Is parking readily available at Best Western Plaza Inn?
While the hotel offers free parking, some guests have noted that there is not enough parking in front of the rooms, which can be a concern during peak times.
How is the cleanliness at Best Western Plaza Inn?
The hotel maintains a high standard of cleanliness, with daily housekeeping and clean, comfortable rooms. However, some guests have mentioned issues with noise and occasional cleanliness concerns.
When is the best time to visit Best Western Plaza Inn?
The low season is in September, while the high season is in December. Visiting during the low season may offer a quieter experience with fewer crowds.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a River View
Some rooms offer beautiful river views, providing a serene and picturesque setting for your stay.
Consider Upgrading to a Suite
Select suites feature fully-equipped kitchens or jetted tubs, offering added comfort and luxury during your stay.
Check for Connecting Rooms
The hotel offers connecting rooms, making it convenient for families or groups traveling together.
Take Advantage of the Indoor Pool
Guests appreciated the indoor pool, providing a relaxing and enjoyable experience, especially during colder months.
Plan Your Visit in September
Consider visiting in September, identified as the low season, to potentially enjoy fewer crowds and more affordable rates.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Dollywood and the Dixie Stampede Dinner Theater makes it a convenient choice for entertainment and dining options.
Be Mindful of Noise Levels
Some guests mentioned thin walls and noise from neighboring rooms, so consider this when selecting your room or when expecting noise during peak times.
Consider Parking Challenges
The hotel's parking lot can fill up quickly, especially during peak times, so plan accordingly or consider alternative parking options.
Take Note of Breakfast Crowds
The breakfast area can get crowded, so plan your visit strategically to avoid long wait times or consider dining at off-peak hours.
Be Aware of Check-in Wait Times
Some guests experienced wait times during check-in, so consider this when planning your arrival or inquire about potential peak check-in times.
Location
3755 Parkway, Pigeon Forge, TN 37863-3813
What's nearby
- Gatlinburg Municipal Golf Course0.6 mi
- Old Mill Square0.6 mi
- Pigeon Forge Mill0.6 mi
- Smoky Mountain Speedpark0.8 mi
- FunStop Family Action Park0.8 mi
- Chasing Rainbows Museum1.2 mi
- Dollywood1.2 mi
- Southern Gospel Museum and Hall of Fame1.3 mi
- Jurassic Jungle Boat Ride1.8 mi
- Dollywood's Splash Country Water Adventure Park2.2 mi
- The Forge Cinemas2.4 mi
- Thomas Kinkade At Waldens Landing2.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plaza Inn
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | April | $123 | $175 |
Cheapest month to stay with an average 53% drop in price. | Most expensive month to stay with an average 251% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Best Western Plaza Inn
Which month has the cheapest rates at Best Western Plaza Inn?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Best Western Plaza Inn is February, with an average nightly rate of $76. The most expensive month is October at $151 per night.
What is the cheapest day to book Best Western Plaza Inn?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Best Western Plaza Inn is Monday, with an average nightly rate of $94. The most expensive day is Friday at $177 per night.
How far in advance should you book Best Western Plaza Inn?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Best Western Plaza Inn, book around 4 weeks in advance. This could save you approximately 57% compared to booking last minute.
KAYAK's top tips for your stay at Best Western Plaza Inn
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See most recommended stays in Pigeon ForgeGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.6 mi | Knoxville McGhee Tyson | 24.9 mi |