Hampton Inn & Suites Pigeon Forge On The Parkway

The location was Awesome, it was 15-20 minutes away from everything and the breakfast was good. I liked how there was a mango smoothie option almost every morning. Our room had a fridge, oven top dish washer and microwave so I could make dinner for my family every night instead of stressing out where we were going to eat and spend a lot of money with eating out

Our toilet didn't really like to flush and there was just a strange order coming from it. The dishes that were offered in the room ( 4 Glasses, 4 coffee mugs, 4 big plates 4 small plates) all felt dingy and gross, I put them all in the dish washer (the cups actually stuck to the cupboard) before any one was allowed to eat or drink out of anything.

I liked that it was pet friendly and the suite was roomy. I liked the dog treats at the front desk and designated place to walk pets. It was convenient to have breakfast available without having to drive to another location and everyone in the group didn't have to eat at the same time. The choices weren't thrilling, but they were free.

I had requested one connecting room to the suite and another adjoining. I was told I would have those, but I did not. The pillows were the worst in the world and I had to go out and buy pillows for everyone in my party. The thermostat didn't work correctly. Maintenance came to check on it and said it was fine, but it continued to work incorrectly. The property advertised a swimming pool, and there was one there but only 5' deep at the deepest end and the filter didn't work properly since there were leaves and hair floating on top of the water. The furniture appeared to be upholstered in plastic a really unusual choice, although I remember visiting a really old Italian woman in NJ once and she had covered all of her furniture with clear plastic. I thought that was odd too. The good news was that it was probably more sanitary than cloth upholstery. I especially didn't like the bathroom sink in the hallway instead of the bathroom. Every time someone washed their face or hands, etc the bright light woke the sleeping person in the bedroom. Not only did it lack privacy; it was annoying. I hope these insights are helpful.

Staff. Cleanliness. Location

Bed