Microtel Inn & Suites by Wyndham Pigeon Forge

Dirty

Cons: It's incredibly difficult to get in and out of the small parking area. Room we had was apparently one used for pet friendly accommodations - we didn't have pets with us and the room smelled badly. There was also mold above the shower head and on the ceiling. Rooms were nothing like the pictured posted.

Cons: I was booked into the wrong room and was rudely awakened while trying to take a nap to switch rooms. This is after another couple walked into our room. Then the new room we got had dirty sheets and when we asked them to change them we were treated like it was going to be a problem for them. To top it off I had to take a cold shower. It was not a good expierence.

Pros: Location and price.

Cons: Room had smell like pets had been in the room even though it was a pet free room. Sheets did not fit the bed and kept coming off at night.

Great staff and breakfast!!

Pros: Staff was friendly, knowledgeable and helpful. This was the best hotel breakfast I have ever had!!!

Cons: Our AC unit was broken, they did however give us a refund for part of the stay. Also the bathroom was not cleaned properly. I was informed that they are in the process of hiring more/other cleaning staff.

Staff is extremely rude

Pros: Nothing

Cons: STAYER BEWARE!!! The staff doesn't greet you as you walk in the door. As you make a complaint their response is "okay" and "it's not my problem". They don't take responsibility for anything and it all falls on the customer. The TV doesn't work and the air doesn't work.