Pros (+) If you are looking to shut off from the world in luxury, this is the place! I would stay 100 more times if I could. What a magical experience!
4 stars
Hotel Okaan
km 122 Carr Merida-Puerto Juarez, 97750 Piste, Yucatan, Mexico
Piste, Mexico
See location+52 985 105 8402Overview
The hotel is conveniently located near Mexico's Chichen Itza, nestled in the jungle, near the mysterious pyramids. The bus station is around 4 km away.odernity is integrated with the Maya architecture and the magical nature in all the facilities at this hotel. Guests can rest peacefully in any of the 22 deluxe rooms which are beautifully decorated and all surrounded by the majesty and tranquillity of the Mayan jungle. Built in 2010, the establishment features a lobby with 24-hour reception and check-out service, a hotel safe, cloakroom, a bar and a restaurant. Business guests are sure to appreciate the conference facilities. In addition, Internet access, laundry service and a car park are provided for guests. The hotel has comfortable rooms with a beautifully decoration. Each cottage is separated so that they always maintain the feeling of being in a serene place. Among its amenities are individually regulated air conditioning, a fan, and cold and hot water. They also offer an en suite bathroom with a shower and hairdryer, Internet access, a safe and a balcony or terrace. Guests can cool off in the outdoor ozonated pool and find a cleansing and revitalizing reconnection in the medical spa offering massages and other treatments. Younger guests can take advantage of their own swimming area. Refreshments are served at the poolside snack bar. Parasols are laid out on the sun terrace for guests' use. Guests can enjoy the delicious flavours of the restaurant. A continental breakfast is served each morning and lunch and dinner may be selected à la carte.
Amenities at Hotel Okaan
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Spa
- Laundry service
- Complimentary breakfast
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Sauna
- Pool
- Spa
Parking and transportation
- Airport shuttle
- Parking
Dining
- Restaurant
- Minibar
Things to do
- Bicycle rental
- Hiking
Basics
- Free Wi-Fi
- Air-conditioned
Accessibility and suitability
- Designated smoking area
Bathroom
- Hairdryer
Laundry
- Laundry service
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Hotel Okaan
8.4
Very good
1428 verified ratings
Wonderful
729
Very good
277
Good
224
Okay
74
Fair
57
Mediocre
27
Poor
40
Summary of reviews
Guests say
Guests appreciated the beautiful location and friendly service, especially for nature lovers and those visiting nearby attractions like Chichen Itza. However, many reviews highlighted issues with cleanliness, outdated amenities, and overall maintenance of the hotel, leading to a negative perception of value for price.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.4 out of 10
376 reviews
8.8 out of 10
1 review
All reviews
Pros (+) I cannot think of another place like this. From the rooftop in the morning, you are above the treeline and can see such a variety of birds. In a remote location like this, the possibility of seeing more rare/uncommon species is much more likely. Having a rooftop perch allows you a comfortable vantage more often found in observation towers in national parks where you're unlikely to be able to stay ...
Cons (-) The room was hot when we arrived, as to preserve energy the AC is not left on while the rooms are unused. Personally this was not at all a drawback, merely to be expected, but if you are not someone ok with spiders etc I think it may not be as enjoyable. It is the jungle after all. It is a VERY long drive if coming from Cancun Int'l airport as we were. This was not a reflection on the hotel, just ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
During your stay at Hotel Okaan, you can visit nearby attractions such as Cenote Ik kil, Court of the Thousand Columns, Chichen Itza, Pyramid of Kukulkan, and Cenote Yokdzonot.
What can I expect from the included breakfast at Hotel Okaan?
The included breakfast at Hotel Okaan is delicious, offering a variety of options such as fruits, yogurt, oatmeal, and juice.
How is the cleanliness and maintenance of the pools at Hotel Okaan?
The pools at Hotel Okaan are beautiful, but some guests have mentioned that they were not very clean. It's recommended to check with the hotel staff for the current status of the pools during your visit.
What are the unique aspects of the hotel's location and setting?
Hotel Okaan is located in a beautiful and quiet Mexican jungle, providing a unique and secluded experience surrounded by nature. It's conveniently close to Chichen Itza and offers a peaceful atmosphere.
How is the staff's friendliness and helpfulness at Hotel Okaan?
The staff at Hotel Okaan are known for being friendly and helpful, ensuring a welcoming and supportive experience during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Visiting in Low Season
August is the low season, which might offer more affordable rates and fewer crowds.
Room Selection Tip
Opt for a Superior Room: Several guests mentioned that the superior rooms are large, cute, and comfortable.
Explore Nearby Attractions
The hotel is conveniently close to Chichen Itza, allowing for an early start to beat the crowds.
Be Mindful of Insects
Some guests reported encountering a lot of insects, so it's advisable to bring insect repellent.
Check Room Amenities
Confirm Room Facilities: Some guests noted that certain amenities, such as a mini fridge and outdoor furniture, were not available in all rooms.
Plan for Dining
While the included breakfast was praised by some, others found it basic and not clarified, so consider exploring dining options outside the hotel.
Be Prepared for Unpaved Road
The access road to the hotel is in poor shape, so driving carefully is recommended.
Consider Room Maintenance
Some guests reported issues with room maintenance, such as damp smells and cleanliness, so it's advisable to check room conditions upon arrival.
Be Aware of Limited Wi-Fi
Wi-Fi is only available in the restaurant, not in the rooms, which could be inconvenient for some guests.
Be Informed About Pool Conditions
Some guests mentioned that the pools were not very clean, so it's advisable to inquire about the pool maintenance upon arrival.
Location
km 122 Carr Merida-Puerto Juarez, 97750 Piste, Yucatan
What's nearby
- Cenote Ik kil1.3 mi
- Court of the Thousand Columns1.9 mi
- Chichen Itza1.9 mi
- Pyramid of Kukulkan1.9 mi
- Cenote Yokdzonot12.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Okaan
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $94 |
Average price (weekend night) | $77 |
When to book a room at Hotel Okaan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Okaan
FAQs when booking at Hotel Okaan
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Value for money | 9.3 |
|---|---|
Distance to city center | 3.6 mi |
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