Pros (+) Thought COVID restrictions are relaxed, no restaurant service opened! Visitor parking missing!
Cons (-) Internet WIFI can be made free for all guests
4 stars
Renaissance Dallas at Plano Legacy West Hotel
Photos of Renaissance Dallas at Plano Legacy West Hotel
Overview
Renaissance Dallas at Plano Legacy West Hotel offers a bowling alley and an outdoor pool, as well as rooms with refrigerators. It also provides bicycle rental, an express check-in and check-out feature and a car rental desk.
The hotel offers luggage storage, a concierge and an atm/cash machine. Wi-Fi is also available.
Renaissance Dallas at Plano Legacy West Hotel provides rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by for a meal.
Dallas/Fort Worth International Airport and University of Texas at Dallas are around a half an hour drive from Renaissance Dallas at Plano Legacy West Hotel. Guests can also visit Galleria Dallas.
Latest deals for Renaissance Dallas at Plano Legacy West Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Renaissance Dallas at Plano Legacy West Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Dining
- Snack bar
- Restaurant
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Cycling
- Mini-golf
- Bowling
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Valet parking
- Private parking
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Family friendly
- Cribs available
Reviews of Renaissance Dallas at Plano Legacy West Hotel
8.7
Very good
104 verified ratings
Wonderful
65
Very good
15
Good
11
Okay
5
Fair
4
Mediocre
2
Poor
2
Summary of reviews
Guests say
Guests appreciate the hotel's great location and cleanliness, highlighting the beautiful property and comfortable beds. However, there are concerns regarding service, with several guests mentioning issues with staff responsiveness and customer service skills. Noise levels and security incidents have also been noted as areas for improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
2 reviews
All reviews
Pros (+) The bed was super comfortable, the staff was super friendly and helpful and the bed was amazing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique dining experiences offered at the hotel?
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by for a meal.
How is the cleanliness of the hotel rooms and common areas?
The hotel is beautiful and clean, with the staff doing their best to ensure a comfortable and clean stay for all guests.
What practical amenities are available for guests with accessibility needs?
The hotel provides increased accessibility with features like lowered sinks, roll-in showers, and wheelchair accessibility, ensuring a comfortable stay for all guests.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's excellent location and amenities.
What can guests expect from the hotel's customer service?
The staff at the hotel is outstanding, providing exceptional customer service from the valet team to the housekeeping staff, ensuring a welcoming and friendly experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Asian Style Bath Upgrade
Guests who opted for the Asian style bath were impressed with the experience, highlighting its relaxing and rejuvenating qualities.
Check for Cleanliness and Maintenance
Some guests reported issues with cleanliness and maintenance, such as broken elevators and unclean rooms. It's advisable to check room conditions upon arrival and promptly report any concerns to the staff.
Explore Nearby Dining Options
The hotel's proximity to various restaurants and bars was appreciated by many guests. Exploring the nearby dining options is recommended for a diverse culinary experience.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, including loud elevators, music, and traffic. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Utilize the Grab-and-Go Breakfast
Guests appreciated the convenience of the grab-and-go breakfast option. It's a practical choice for those looking for a quick and easy morning meal.
Consider Valet Parking
While some guests found self-parking expensive, others opted for valet parking and praised the service provided by the valet team.
Take Advantage of Nearby Attractions
The hotel's proximity to shopping centers, museums, and entertainment venues makes it an ideal base for exploring the area. Guests are encouraged to take advantage of the nearby attractions.
Inquire About Room Amenities
Some guests reported missing complimentary items and toiletries in their rooms. It's advisable to confirm the availability of essential amenities upon check-in.
Communicate Any Concerns
Several guests mentioned that the staff was helpful and accommodating. If any issues arise during the stay, don't hesitate to communicate with the staff, as they strive to address guests' needs.
Location
6007 Legacy Drive, Plano, TX 75024
What's nearby
- Angelika Film Center0.5 mi
- The Shops at Legacy0.6 mi
- Children's Medical Center Plano1.7 mi
- Arbor Hills Trails2.4 mi
- St. Andrew United Methodist Church4.2 mi
- Cockroach Hall of Fame6.8 mi
- Heritage Farmstead Museum7 mi
- The Main Event7.8 mi
- Lewisville Lake7.8 mi
- Collin Creek Mall8.1 mi
- Interurban Railway Museum8.4 mi
- ArtCentre of Plano8.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Renaissance Dallas at Plano Legacy West Hotel
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | $454 |
Average price (weekend night) | $265 |
When to book a room at Renaissance Dallas at Plano Legacy West Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Renaissance Dallas at Plano Legacy West Hotel
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Value for money | 8.5 |
|---|---|
Distance to city center | 8.6 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 16.0 mi |
Everything you need to know for your stay in Plano
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