Apart Hotel Tortuga

Rooms Make yourself at home in one of the 4 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies or patios. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include multilingual staff and luggage storage. A roundtrip airport shuttle is available for a surcharge. Property Location Apart Hotel Tortuga is centrally located in Playa del Carmen, a 3-minute walk from Playa del Carmen Main Beach and 9 minutes by foot from Playa del Carmen Maritime Terminal. This aparthotel is 0.6 mi (1 km) from Mamitas Beach and 1.2 mi (2 km) from Quinta Avenida. Mandatory Charges You'll be asked to pay the following charges at the property: Breakage deposit: USD 50 per stay A tax is imposed by the city: USD 1.72 per accommodation, per night We have included all charges provided to us by the property. Optional Charges Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 8 AM - 10 PM. The check-in location differs from the property location. To check in, go to Cache Hotel Boutique To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures