Pros (+) Great location, nice and clean room - we enjoyed one night there.
Cons (-) Noisy, both from the street and other units within the hotel
3 stars
Hotel Lunata - 5th Avenue
5ta Avenida Entre Calles 6 y 8, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 0884Photos of Hotel Lunata - 5th Avenue
Overview
Hotel with a rooftop terrace, a quick walk to Playa del Carmen Main Beach A rooftop terrace, concierge services, and dry cleaning are available at this hotel. Additionally, laundry facilities, a library, and express check-out are onsite. Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hotel Lunata - 5th Avenue
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Lunata - 5th Avenue
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Laundry facilities
- Hairdryer
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Hypoallergenic pillow
- Allergy-free room
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor dining area
- Outdoor furniture
- Garden
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Minibar
- Refrigerator
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Beach access
- Golf
Health and safety
- Daily housekeeping
Pool
- Pool towels
Reviews of Hotel Lunata - 5th Avenue
8.7
Very good
450 verified ratings
Wonderful
306
Very good
73
Good
39
Okay
11
Fair
7
Mediocre
6
Poor
8
Summary of reviews
Guests say
Guests largely appreciated the hotel's excellent location, noting its accessibility to key areas and a beautiful garden. Cleanliness was highlighted positively, with many guests commenting on the well-maintained rooms and clean facilities. The staff received high praise for their friendliness and dedication to service, contributing to an overall pleasant experience, despite some complaints regarding noise levels and breakfast options.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.7 out of 10
131 reviews
7.5 out of 10
1 review
9.1 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a beautiful garden, a tropical oasis in the heart of a busy location, with soundproof rooms, balconies, and a complimentary basic breakfast.
How is the hotel's customer service?
The staff is described as helpful, super friendly, and attentive, providing local recommendations and catering to guests' needs. Michelle, in particular, is praised for her lovely personality and providing a lot of information for travelers.
What practical information should I know about the hotel's location?
The hotel is located right on the main street, 5th Avenue, near the beach, restaurants, bars, shops, and the bus station. The hotel is described as an oasis amongst the chaos of the area.
How is the noise level at the hotel?
Some guests mentioned that the hotel is noisy due to its central location, especially at night, but others noted that the noise was not a big issue, especially with soundproofed rooms and double-layered windows in the balcony.
What can I expect from the hotel's room quality and cleanliness?
Guests have praised the hotel for its clean, large, and well-designed rooms, comfortable beds, and immaculate cleanliness. Some rooms offer a view of the garden, providing a quiet oasis within the bustling location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Garden-Facing Room
Consider requesting a room facing the garden to minimize noise from the bustling 5th Avenue and enhance the peaceful ambiance.
Take Advantage of the Concierge Service
The concierge service is highly recommended for booking tickets to attractions like Xcaret or other parks, providing convenience and local expertise.
Consider Noise Levels
Be mindful of potential noise from nearby bars and street activities, especially if staying in a room facing the street, and consider using noise-cancellation earplugs if sensitive to nighttime noise.
Enjoy the Garden Oasis
Spend time in the hotel's tranquil garden, which offers a peaceful retreat from the lively surroundings and provides a lovely spot for relaxation.
Book Tours Through the Hotel
Utilize the hotel's tour desk and staff recommendations for local restaurants and beach activities, enhancing the overall travel experience.
Be Mindful of Room Selection
If noise is a concern, opt for a room facing the garden or inquire about soundproofing options to ensure a comfortable stay.
Embrace the Central Location
Embrace the hotel's prime location on 5th Avenue, offering easy access to restaurants, bars, shops, and the beach, providing a vibrant and convenient setting for exploration.
Consider Room Amenities
Take advantage of in-room amenities such as the fridge, comfortable beds, and spacious patios, enhancing the overall comfort and convenience of the stay.
Appreciate the Staff Recommendations
Engage with the friendly and knowledgeable staff for local recommendations, as they offer valuable insights and enhance the overall guest experience.
Plan for Noise Mitigation
If sensitive to noise, consider using the provided earplugs or selecting a room with double-layered windows to minimize the impact of street noise.
Location
5ta Avenida Entre Calles 6 y 8, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Playa principal de Playa del Carmen142 yd
- Calle Quinta Avenida159 yd
- Yucatek Divers329 yd
- Parque 28 de julio332 yd
- Muelle Navega0.5 mi
- Mamita's Beach Club0.7 mi
- Aviario Xaman Ha0.7 mi
- Playacar Golf Club1.3 mi
- Parque Xplor4.1 mi
- Xcaret Park4.3 mi
- Terminal marítima Punta Venado5.2 mi
- El Camaleón Mayakoba Golf Club5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Lunata - 5th Avenue
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $97 |
Average price (weekend night) | $117 |
When to book a room at Hotel Lunata - 5th Avenue
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Lunata - 5th Avenue
FAQs when booking at Hotel Lunata - 5th Avenue
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Closest
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See most recommended stays in Playa del CarmenGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |