Located in Playa del Carmen (Maroma), El Dorado Maroma By Karisma All Inclusive is close to Maroma Beach and Tres Rios Ecopark. This 4.5-star resort is within the vicinity of El Camaleon Golf Club and Gran Coral Golf.
Make yourself at home in one of the 98 air-conditioned rooms featuring minibars and DVD players. Rooms have private balconies. High-speed (wired) Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Hotel and facility is very attractive, well laid out with very fine grounds and upkeep. Hotel staff, excluding management, are extremely friendly and helpful. Room very comfortable, lovely large balcony, beautiful beaches, excellent food.
There were some equipment problems -- our room phone did not work from Saturday night until Monday afternoon, and AC was extremely loud. Therefore, unable to access key services - like room service, breakfast in room, spa and sauna reservations, etc. Management insisted it was a phone line, not their fault, and did nothing to accommodate the inconvenience. Not even an "this massage is on us" Problems can happen, but extremely inexperienced and rigid management made it seem worse, not better.
Small exclusive resort. Excellent staff and food. Beach is wonderful and close to marina. If you are looking for a lot of activities, this small hotel may not be for you.
Extremely accomodating, friendly staff. Food/menu excellent.Very relaxing. We loved everything about this resort. Very quiet.
The staff was very friendly and accomadating.
services and amability of the hotel staff