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Hotel and facility is very attractive, well laid out with very fine grounds and upkeep. Hotel staff, excluding management, are extremely friendly and helpful. Room very comfortable, lovely large balcony, beautiful beaches, excellent food.
There were some equipment problems -- our room phone did not work from Saturday night until Monday afternoon, and AC was extremely loud. Therefore, unable to access key services - like room service, breakfast in room, spa and sauna reservations, etc. Management insisted it was a phone line, not their fault, and did nothing to accommodate the inconvenience. Not even an "this massage is on us" Problems can happen, but extremely inexperienced and rigid management made it seem worse, not better.
Small exclusive resort. Excellent staff and food. Beach is wonderful and close to marina. If you are looking for a lot of activities, this small hotel may not be for you.
Extremely accomodating, friendly staff. Food/menu excellent.Very relaxing. We loved everything about this resort. Very quiet.
The staff was very friendly and accomadating.
services and amability of the hotel staff
El Dorado Maroma By Karisma is an adult-only hotel situated right on the beach of Maroma, for unlimited views of the ocean and fun in the sand. The closest airport is the Cozumel Airport which is 15 miles away from the resort, then the Cancun Airport which is 23 miles away.
Each room at the resort features air conditioning, a cable TV, iron, ironing board, hairdryer, minibar, toiletries, and a luxury hot tub. Some suites and villas also come with bathrobes, slippers, aromatherapy, a full kitchen, a dedicated butler, and more.
Guests staying at El Dorado Maroma By Karisma can enjoy a number of on-site activities such as going for a swim in one of six pools or working out at the state of the art fitness center. Other amenities include a spa, sauna, steam bath, concierge service, dance lessons, and cooking classes.
When it comes to dining, El Dorado Maroma By Karisma is rich with restaurants and bars serving international cuisines. Mexican Caribbean food is served at the Caribbean Grill & Restaurant, while guests can find Asian cuisine at Kiyoko. Peruvian gastronomy takes place in Lima Limon. And Italian dishes are served at Mio Cuccina Italiana. Guests can also visit local restaurants such as Pavo Real By The Sea and Tramonto for more options.
For an additional cost, a variety of different activities and services are available such as scuba diving trips, motorized water sports, tours, dinner on the beach, and more.
Perfect for couples looking for a romantic getaway, El Dorado Maroma By Karisma is an excellent choice thanks to their intimate suites, lovely services, and breathtaking location.
based on 39 reviews
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Most Popular Landmarks
- Playa Maroma 1.3 mi
- Parque Natural Tres Ríos 2.4 mi
- Playa Paraíso 2.7 mi
- El Camaleón Mayakoba Golf Club 4.1 mi
- Mamita's Beach Club 8.5 mi
- Muelle Navega 8.7 mi