Ocean Maya Royale - Adults Only
Carretera Federal Chetumal, km. 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700
Cheapest
rate per night
8.8
Excellent
based on 490 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | $112 |
| Orbitz | $115 |
| Expedia | $116 |
Good to know
Value for money |
8.7 |
|---|---|
Distance to city center |
6.4 mi |
Location rating |
8.4 |
Nearest Airport |
Cancún |
Distance to airport |
25.0 mi |
Rooms
Double Rooms
$140+
Bed type
Provider
Nightly
Unknown
$140
per night
Unknown
$149
per night
Unknown
$162
per night
Unknown
$167
per night
Unknown
$172
per night
Unknown
$192
per night
Unknown
$344
per night
Deluxe Rooms
$115+
Bed type
Provider
Nightly
Unknown
$115
per night
Unknown
$116
per night
Unknown
$120
per night
Unknown
$122
per night
Unknown
$122
per night
Unknown
$122
per night
Unknown
$129
per night
Unknown
$130
per night
Unknown
$130
per night
Unknown
$132
per night
Unknown
$157
per night
Unknown
$157
per night
Unknown
$186
per night
Unknown
$208
per night
Unknown
$223
per night
Unknown
$300
per night
Unknown
$348
per night
Standard Rooms
$130+
Bed type
Provider
Nightly
Unknown
$130
per night
King Rooms
$112+
Bed type
Provider
Nightly
Unknown
$112
per night
Reviews
Pros
| "The entertainment team were fantastic!" | (in 21 reviews) |
|---|---|
| "Excellent food, staff were wonderful" | (in 64 reviews) |
| "Luxury facility with friendly staff." | (in 80 reviews) |
Cons
| "Beach and smell was terrible!" | (in 30 reviews) |
|---|---|
| "The beach had lots of seaweed" | (in 4 reviews) |
Traveler rating
183
43
18
4
1
Time of year
Traveler type
Show reviews that mention
+
| staff was great | in 174 reviews |
|---|---|
| food was good | in 158 reviews |
| beach is beautiful | in 86 reviews |
| nightly entertainment | in 40 reviews |
| pool bar | in 31 reviews |
| playa del | in 22 reviews |
| italian restaurant | in 17 reviews |
| clean rooms | in 11 reviews |
| dolce vita | in 10 reviews |
| blue moon | in 8 reviews |
| lots of seaweed | in 8 reviews |
| resort is beautiful | in 7 reviews |
| buy a timeshare | in 4 reviews |
| king bed | in 4 reviews |
| comfortable bed | in 1 review |
| excellent room | in 1 review |
| good breakfast | in 1 review |
| great location | in 1 review |
| maker in the room | in 1 review |
| upgraded our room | in 1 review |
-
ExcellentJul 20198.2
No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.
No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.
-
ExcellentFeb 20198.8
Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.
My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).
-
MediocreMay 20154.0
Not an upscale place
Grounds were fairly nice. Room seemed clean.
Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.
-
GoodAug 20107.3
Overall the resort was very comfortable. We could have as much privacy or as much social interaction with others as we wanted, and the staff was extremely helpful with everything.
The ocean itself was disgusting. The water in the Riviera Maya is supposed to be clear and beautiful, and typically it is, but where we stayed it was murky and full of trash (our ocean view included floating plastic ware). Thankfully, the resort had two pools. Next time around, however, we may opt for a hotel that isn't all inclusive but has a beach we can swim in.
-
GoodMay 20106.3
Sax Player, Club Level Beach Beds, Landscaping, Italian Restauant,
Not enough bars, swim up bar in bad shape, better daytime activities at pool, beach area in front of resort not great,
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About
Overview
Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.
Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.
The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.
Features
8.8 Excellent
based on 490 reviews
9.0
Cleanliness
9.0
Comfort
9.1
Staff
8.7
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Business center
Car rental
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Multi-lingual staff
Garden view
Shops (on site)
Photocopier service
Room service
Contactless check-in/check-out
Tour desk
Hypoallergenic pillow
Physical distancing in dining areas
Game room
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
iPhone dock
Outdoor pool
Snorkeling
Evening entertainment
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness center
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Air purifiers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool with a view
Private beach
Coffee shop
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Private entrance
Shuttle service
Storage available
Free valet parking
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Outdoor tennis
Terrace/Patio
Increased accessibility
Safety deposit box
Adults only
Sea view
Seating area
Massage
Shampoo
Pool bar
Shower
Shower cap
Adapter
Slippers
First-aid kit
Snack bar
Additional toilet
Sofa
Balcony
Body soap
Telephone
Tile/marble floor
Toilet
Toilet paper
Safe
Sauna
Airport shuttle
Coffee machine
Tumble dryer
TV
Conditioner
Desk
VIP room facilities
Wardrobe or closet
FAQs when booking at Ocean Maya Royale - Adults Only
Where is Ocean Maya Royale - Adults Only located?
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Does Ocean Maya Royale - Adults Only offer free Wi-Fi?
Does Ocean Maya Royale - Adults Only offer free parking?
Does Ocean Maya Royale - Adults Only offer free airport shuttle service?
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Does Ocean Maya Royale - Adults Only have a pool?
Photos
All Photos
01 of 35
Reviews about Ocean Maya Royale - Adults Only
“The hotel was so clean the clean service personal was very good”
“This is a great place if you’re looking for the nature tropical experience. There’s lots of greenery and local wildlife which makes it a unique experience from the tall elevator hotels. The rooms are separated by villas which adds to the privacy. Private beach with all the amenities you need. The staff were wonderful and friendly. Someone we enjoyed meeting in particular Margarita who offers great local tours and excursions. She was very friendly and fun! All the bartenders, cooks, servers, and housekeeping were very kind. It was my first time at a Mexican beach resort and I’m glad I chose this place.”
“Nice and clean”
“Great staff clean and comfortable rooms and pool and beach. Great food”
“The food service was great and the personal were very friendly. Since it was the time of a pandemic, not all facilities were opened but we knew this before going to the hotel.”
Location
Most Popular Landmarks
- Parque Natural Tres Ríos 0.6 mi
- El Camaleón Mayakoba Golf Club 1.1 mi
- Playa Maroma 4.3 mi
- Playa Paraíso 5.5 mi
- Mamita's Beach Club 5.6 mi
- Muelle Navega 5.9 mi
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