Overview

Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, km. 299, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4700

$154+

Overall guest ratings

8.4/10 Excellent
Based on 743 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.8
  • 6.6

Good to know

  • Recreation staff is nice
  • Friendly service
  • Clean hotel facilities
  • Pleasant hotel grounds

Nearby

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    About

    Ocean Maya Royale is located on the beachfront in the Riviera Maya, in the heart of the

    Mexican Caribbean, and very close to Playa del Carmen, Tulum, Cozumel and Cancun. Now, following

    an extensive renovation that includes beautiful Deluxe Rooms, and additional ocean front restaurant

    and privilege lounge with innovate fare, (a south beach, Privilege section featuring Balinese-inspired sun

    beds), your retreat will be even more rewarding at this Couple only resorts. The hotel also offers many

    activities and the

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    Ocean Maya Royale - Adults Only

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Complimentary breakfast
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Continental breakfast
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Winery
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Adults only
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    Reviews

    Guest reviews of Ocean Maya Royale - Adults Only

    Overall Rating

    8.4 Excellent
    Based on 743 reviews
    • 9.3 "Excellent amenities."
      9.8 "98% found the grounds to be nice."
      8.0 "80% enjoyed the lobby entrance."
    • 8.8 "Breakfast is good."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.8 "98% thought it was clean."
      7.1 "71% thought the dining area was clean."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      8.0 "80% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      7.3 "Housekeeping was great, according to 73%."
      7.5 "75% were happy with the room service."
      10.0 "Lovely pool/beach service, according to 100%."
    • 8.3 "Location is great."
      9.4 "Good access to the airport, said 94%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.6 "Rooms are ok."
    • 5.8 "Beach is so-so."
    • 5.3 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
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    Overall Rating

    8.3 Excellent
    Based on 720 reviews
    • 9.3 "Excellent amenities."
      9.8 "98% found the grounds to be nice."
      7.7 "77% enjoyed the lobby entrance."
    • 9.0 "Perfectly clean."
      8.5 "85% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.7 "Breakfast is good."
    • 8.5 "Food is delicious."
      9.9 "Yummy desserts, said 99%."
      8.8 "88% loved the dining experience."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the recreation staff was great."
      8.1 "81% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      7.2 "Housekeeping was great, according to 72%."
    • 6.1 "Beach is so-so."
    • 5.8 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 22 reviews
    • 8.6 "Great service."
    • 8.1 "Food is delicious."
    • 6.6 "Rooms are ok."
    • 5.8 "Beach is so-so."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Clean hotel facilities"
    "Pleasant hotel grounds"
    data provided by TrustYou

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