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Ocean Maya Royale - Adults Only

Best Dining Experience

Carretera Federal Chetumal, km. 299, 77710 Playa del Carmen, QR, Mexico

+52 984 873 4700

$154+

Overview
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Ocean Maya Royale - Adults Only - Playa del Carmen - Beach

Provided by Ocean Maya Royale - Adults Only

Ocean Maya Royale - Adults Only - Playa del Carmen - Building

Provided by Ocean Maya Royale - Adults Only

Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant

Provided by Ocean Maya Royale - Adults Only

Overall guest ratings

8.5/10 Excellent

Based on 800 reviews

Review highlights

Amenities

9.3
Cleanliness

9.2
Room

7.0
Beach

5.9

Good to know

Friendly service
Recreation staff is nice
Pleasant hotel grounds
Clean hotel facilities

Nearby

About

Ocean Maya Royale is located on the beachfront in the Riviera Maya, in the heart of the

Mexican Caribbean, and very close to Playa del Carmen, Tulum, Cozumel and Cancun. Now, following

an extensive renovation that includes beautiful Deluxe Rooms, and additional ocean front restaurant

and privilege lounge with innovate fare, (a south beach, Privilege section featuring Balinese-inspired sun

beds), your retreat will be even more rewarding at this Couple only resorts. The hotel also offers many

activities and the

Ocean Maya Royale - Adults Only

Amenities

Guest Reviews

All Reviews

Couples

Families

Overall Rating

8.5 Excellent

Based on 801 reviews

Amenities

9.3

Cleanliness

9.2

WiFi

9.0

Breakfast

8.7

Service

8.7

Location

8.5

Food

8.2

Room

7.0

Beach

5.9

Overall Rating

8.4 Excellent

Based on 776 reviews

Amenities

9.4

Cleanliness

9.2

WiFi

8.9

Breakfast

8.7

Food

8.6

Location

8.5

Service

8.1

Room

7.6

Beach

6.2

Overall Rating

8.5 Excellent

Based on 24 reviews

Service

8.6

Food

8.3

Room

7.0

Recent Reviews

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Find reviews that mention:

wonderful relaxing vacation

hotel complex

swim in the ocean

good but the beach

beautiful garden area

playa del carmen

nice hotel

area was beautiful

good food

absolute dream

la carte

great vacation

royale

japanese restaurant

speciality restaurants

pool and the beach

mexico

blue moon

cost airport

9.2

Pros: Everything was good. Staff was great.

Cons: Beds and pillows were a bit uncomfortable. Was put in a two small bed room for two nights until a king bed opened

Reviewed Jun 2017

review from
6.3

Cons: I requested a double room, once I paid they put me in a single room and put a cot in the room for me to sleep on. I suffer from cronic back pain. After sleeping on the cot I was in so much pain I ...

Reviewed Jun 2017

review from
5.8

Pros: The resort grounds (aside from the beach) were beautiful. There was one swim up bar, but plenty of other bars all over the resort. There are different shows every night for entertainment. The staff ...

Cons: The restaurants are first come first serve and it was common to get turned away and told to come back at a later time. The one restaurant that you didn't have to make a reservation for was a ...

Reviewed Apr 2017

review from
9.2

Pros: Pleasant stay- good beach - plenty of beach chairs - good food and drinks - friendly service all around

Cons: Pillows made it really hard to sleep

Reviewed Apr 2017

review from
7.1

Pros: Reception was very friendly. The a la Carte Italian was delicious.

Cons: I was told my bag would be delivered to my room. I waited there for 45 minutes before getting fed up and walking back to reception. There was my bag- sitting all alone with no one around. So I ended ...

Reviewed Apr 2017

review from
9.2

Pros: We were a group of 4 girlfriends traveling - so this hotel was a great option for us. The resort is set up as groups of buildings - each with 2 stories. Building 12 was in a good corner because it ...

Cons: The air conditioner made an annoying noise (room 1206) but it did cool the room well. The light on our patio remained on all night (couldn't shut it off). All the doors to the room slam LOUDLY so ...

Reviewed Mar 2017

review from
9.2

Pros: The Coati animals were so cute.

Cons: The pillows were awful.

Reviewed Mar 2017

review from
9.2

Pros: The resort is so well cared for. Really friendly staff. Great food, especially the Japanese and Blue moon restaurants. Oly at the lobby bar is tons of fun.Jorge at the front desk was very friendly. ...

Cons: Do not book this resort if you are a beach person. The beach is sorely lacking. The pools are however lovely and clean.

Reviewed Dec 2015

review from
8.3

Pros: The entertainment group, the food, the service.

Cons: On arrival, during registration at the reception desk the immigration declaration portion was removed from our passports and not returned. This cost us $60.00 (2 x $30.00) at the airport on our return...

Reviewed Nov 2015

review from
7.1

Pros: Italian Restaurant at the Beach

Cons: Very poor beach

Reviewed Nov 2015

review from
4.0

Not an upscale place

Pros: Grounds were fairly nice. Room seemed clean.

Cons: Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.

Reviewed May 2015

review from
8.7

Relaxing get away

Pros: We were far away from the loud college spring break crowd, so we had a very relaxing atmosphere. The 2 pools were very nice. The weather was perfect!

Reviewed Apr 2015

review from

9.2

Pros: Everything was good. Staff was great.

Cons: Beds and pillows were a bit uncomfortable. Was put in a two small bed room for two nights until a king bed opened

Reviewed Jun 2017

review from
9.2

Pros: Pleasant stay- good beach - plenty of beach chairs - good food and drinks - friendly service all around

Cons: Pillows made it really hard to sleep

Reviewed Apr 2017

review from
9.2

Pros: We were a group of 4 girlfriends traveling - so this hotel was a great option for us. The resort is set up as groups of buildings - each with 2 stories. Building 12 was in a good corner because it ...

Cons: The air conditioner made an annoying noise (room 1206) but it did cool the room well. The light on our patio remained on all night (couldn't shut it off). All the doors to the room slam LOUDLY so ...

Reviewed Mar 2017

review from
9.2

Pros: The Coati animals were so cute.

Cons: The pillows were awful.

Reviewed Mar 2017

review from
9.2

Pros: The resort is so well cared for. Really friendly staff. Great food, especially the Japanese and Blue moon restaurants. Oly at the lobby bar is tons of fun.Jorge at the front desk was very friendly. ...

Cons: Do not book this resort if you are a beach person. The beach is sorely lacking. The pools are however lovely and clean.

Reviewed Dec 2015

review from
8.7

Relaxing get away

Pros: We were far away from the loud college spring break crowd, so we had a very relaxing atmosphere. The 2 pools were very nice. The weather was perfect!

Reviewed Apr 2015

review from

7.1

Pros: Reception was very friendly. The a la Carte Italian was delicious.

Cons: I was told my bag would be delivered to my room. I waited there for 45 minutes before getting fed up and walking back to reception. There was my bag- sitting all alone with no one around. So I ended ...

Reviewed Apr 2017

review from
8.3

Pros: The entertainment group, the food, the service.

Cons: On arrival, during registration at the reception desk the immigration declaration portion was removed from our passports and not returned. This cost us $60.00 (2 x $30.00) at the airport on our return...

Reviewed Nov 2015

review from
7.1

Pros: Italian Restaurant at the Beach

Cons: Very poor beach

Reviewed Nov 2015

review from

6.3

Cons: I requested a double room, once I paid they put me in a single room and put a cot in the room for me to sleep on. I suffer from cronic back pain. After sleeping on the cot I was in so much pain I ...

Reviewed Jun 2017

review from
5.8

Pros: The resort grounds (aside from the beach) were beautiful. There was one swim up bar, but plenty of other bars all over the resort. There are different shows every night for entertainment. The staff ...

Cons: The restaurants are first come first serve and it was common to get turned away and told to come back at a later time. The one restaurant that you didn't have to make a reservation for was a ...

Reviewed Apr 2017

review from
4.0

Not an upscale place

Pros: Grounds were fairly nice. Room seemed clean.

Cons: Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.

Reviewed May 2015

review from

Photos

Ocean Maya Royale - Adults Only - Playa del Carmen - Outdoors view

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Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant

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Ocean Maya Royale - Adults Only - Playa del Carmen - Patio

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Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom

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Ocean Maya Royale - Adults Only - Playa del Carmen - Lobby

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Ocean Maya Royale - Adults Only - Playa del Carmen - Spa

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Ocean Maya Royale - Adults Only - Playa del Carmen - Balcony

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Ocean Maya Royale - Adults Only - Playa del Carmen - Conference room

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Ocean Maya Royale - Adults Only - Playa del Carmen - Bar

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Ocean Maya Royale - Adults Only - Playa del Carmen - Outdoors view

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Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom

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Ocean Maya Royale - Adults Only - Playa del Carmen - Lobby

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Ocean Maya Royale - Adults Only - Playa del Carmen - Gym

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Ocean Maya Royale - Adults Only - Playa del Carmen - Pool

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