Overview

Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, km. 299, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4700

$127+

Overall guest ratings

8.5/10 Excellent
Based on 745 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.5
  • 6.6

Good to know

  • Professional service
  • Friendly atmosphere
  • Clean hotel facilities
  • Pleasant hotel grounds

Nearby

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    About

    Ocean Maya Royale is located on the beachfront in the Riviera Maya, in the heart of the

    Mexican Caribbean, and very close to Playa del Carmen, Tulum, Cozumel and Cancun. Now, following

    an extensive renovation that includes beautiful Deluxe Rooms, and additional ocean front restaurant

    and privilege lounge with innovate fare, (a south beach, Privilege section featuring Balinese-inspired sun

    beds), your retreat will be even more rewarding at this Couple only resorts. The hotel also offers many

    activities and the

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    Ocean Maya Royale - Adults Only

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Complimentary breakfast
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness center
    • Continental breakfast
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Winery
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Adults only
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 878 reviews
    • 9.1 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.8 "98% thought it was clean."
      9.1 "Clean pool, said 91%."
      7.3 "73% thought the dining area was clean."
    • 9.0 "Excellent amenities."
      9.8 "98% found the grounds to be nice."
      7.4 "74% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
      10.0 "100% loved the outdoor sports facilities."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Lovely pool/beach service, according to 100%."
      10.0 "100% were happy with the shuttle service."
    • 8.2 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
      7.6 "76% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "Good access to the airport, said 94%."
    • 8.1 "Food is delicious."
      8.0 "80% loved the menu selection."
      7.8 "78% loved the dining experience."
      10.0 "Yummy desserts, said 100%."
      7.3 "73% thought the dining area was clean."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% thought the furniture was functional."
      6.7 "Only 67% said the rooms were modern."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      5.7 "For only 57%, the tv was ok."
    • 5.3 "Beach is so-so."
    • 5.2 "Average comfort."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 860 reviews
    • 9.2 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.7 "87% said rooms were clean."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.2 "72% said the recreation staff was great."
    • 8.0 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      7.7 "77% liked the proximity to shopping."
      9.1 "Good access to the airport, said 91%."
    • 7.7 "Good breakfast."
    • 7.4 "Internet works."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% thought the furniture was functional."
      6.5 "Only 65% said the rooms were modern."
    • 5.2 "Beach is so-so."
    • 5.1 "Average comfort."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 17 reviews
    • 8.2 "Food is delicious."
    • 8.1 "Great service."
    • 6.5 "Rooms are ok."
    • 5.2 "Beach is so-so."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Clean hotel facilities"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    nice hotel
    hotel complex
    swim in the ocean
    chairs and umbrellas
    way on the beach
    beautiful garden area
    playa del carmen
    good food
    white sand
    la carte
    earned five stars
    great vacation
    royale
    japanese restaurant
    speciality restaurants
    complex with clean
    pool or beach
    mexico
    ocean view
    beach area
    pools are fantastic
    wonderful resort
    good but the beach

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