Ocean Riviera Paradise Privilege

Ocean Riviera Paradise Privilege

Carr Fed Chetumal Cancun km 296 Predio, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 159 1800

rate per night


based on 965 reviews

Ocean Riviera Paradise Privilege
Tue 10/26
Wed 10/27
ProviderNightly total

About Ocean Riviera Paradise Privilege

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Ocean Riviera Paradise provides luxury 5-star accommodation in Playa del Carmen. It has a spa, as well as free Wi-Fi, water slides and a swimming pool.

Amenities at the hotel include luggage storage, a tour desk and an all-hours reception with express check-in/check-out. Guests can also enjoy free private parking on site.

Ocean Riviera Paradise has 782 rooms that are filled with all the essentials to ensure an enjoyable stay. Hot drinks can be made with complimentary coffee and tea supplies.

The hotel's in-house restaurant, Amaranto Restaurant, is a popular spot to have a meal. Guests can sample the varied drinks menu at Piano Bar and Sports Bar. Guests can also enjoy a drink at Lobby Bar.

Ocean Riviera Paradise has disabled parking and is an easy drive from The Reef Marina and 5th Avenue. Cancun International Airport is a 35-minute drive away.

Photos of Ocean Riviera Paradise Privilege

Rooms available at Ocean Riviera Paradise Privilege

Tue 10/26
Wed 10/27
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Standard Rooms($127 - $370)
Standard room
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$127 totalSnaptravel
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$142 totalTraveluro
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$155 totaltravelup
Deluxe Rooms($187 - $220)
Deluxe room
bed type unknown
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$187 totalPriceline
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$220 totalKAYAK

Amenities at Ocean Riviera Paradise Privilege

  • Water sport facilities (on site)
  • Snorkeling
  • Beachfront
  • Outdoor pool
  • Water slide
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Mosquito net
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Things to do

  • Gift shop
  • Shops (on site)
  • Casino
  • Board games/puzzles
  • Game room
  • Golf
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Water sport facilities (on site)
  • Pool table
  • Night club

Family friendly

  • Babysitting or child care
  • Cribs available
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys
  • Children's television networks


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Hairdryer
  • Public bath
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush


  • Family rooms
  • Garden view
  • Newspapers
  • Pool view
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Telephone
  • VIP room facilities

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Private pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna
  • Water slide


  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Coffee machine


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • TV


  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Free parking
  • Private parking


  • Fitness center
  • Tennis

Reviews of Ocean Riviera Paradise Privilege

GoodBased on 965 verified guest reviews

Pros +
Cons -

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Newest first
4.8 Mediocre
Pros:Our butler, Janet

Cons:Strongly do not recommend this resort. I booked the Privilege package and nothing about this trip has been privileged. 1. I booked a Privilege rooftop room. Upon arrival to the resort they took us to a room that was not ours. It was half the size and in the middle floor facing the dumpster. 2. The resort lost our baggage 3. Check in was at 3pm. At 3:01 pm we attempted to make reservations at various restaurants on the resort and were unable to due to overbooking. 4. We have seen our assigned butler one time 5. There was a wine tasting event we were interested in, we were unable to go because it was booked. 6. The “Privilege” amenities are crowded by others who did not pay for the privilege package, wait at bars behind them, they take up chairs at the Privilege pool and beach. 7. At 9am we went to the beach to reserve a spot we wanted on the Privilege area of the beach, all were taken. 8. When you order top shelf drinks, some of the bar tenders roll their eyes at you and make you feel like you are asking too much. 9. There is one waiter poolside and beachside to take orders, so if you order a drink you may or may not see it an hour later. 10. After taking a shower, our floor in the entire area has 2 inches or water. We called for service, 2 hours later did not see anyone to help. 11. The current usd to peso in Mexico is 1 usd = 18.79 pesos. The resort told us that the rate on the resort is 1 usd is 15 pesos. This is a 100% honest review of this resort, please look at other options before booking at Ocean Riviera Paradise.

8.8 Great
Pros:Great stuff and hotel, very clean, but everyone expect tip, everywhere!

Cons:Beach was not great, lot of seaweed, water mudded and it was very rocky

1 out of 1


Carr Fed Chetumal Cancun km 296 Predio, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.6 mi
  • Parque Natural Tres Ríos3 mi
  • Mamita's Beach Club3.3 mi
  • Muelle Navega3.6 mi
  • Parque 28 de julio3.9 mi
  • Playa principal de Playa del Carmen4 mi
  • Calle Quinta Avenida4 mi
  • Yucatek Divers4.1 mi
  • Aviario Xaman Ha4.7 mi
  • Playacar Golf Club5.3 mi
  • Playa Maroma6.4 mi
  • Playa Paraíso7.8 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Ocean Riviera Paradise Privilege

  • Ocean Riviera Paradise Privilege is located at Carr Fed Chetumal Cancun km 296 Predio, 4.2 miles from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Ocean Riviera Paradise Privilege.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Ocean Riviera Paradise Privilege.

  • Yes, Ocean Riviera Paradise Privilege offers free Wi-Fi.

  • Yes, Ocean Riviera Paradise Privilege offers free parking.

  • No, Ocean Riviera Paradise Privilege does not offer free airport shuttle service.

  • Ocean Riviera Paradise Privilege is 12.2 miles from Cozumel. Ocean Riviera Paradise Privilege is 27.4 miles from Cancún.

  • No, pets are not allowed at Ocean Riviera Paradise Privilege.

  • Yes, Ocean Riviera Paradise Privilege has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

4.2 mi

Location rating


Nearest Airport


Distance to airport

27.4 mi