Suite 24 Aparthotel By Xperience Hotels

Rooms Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Business}, Other Amenities The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Property Location With a stay at Suite 24 ApartHotel By Xperience Hotels in Playa del Carmen (Downtown Playa del Carmen), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 6.1 mi (9.8 km) from Xcaret Eco Theme Park and 0.8 mi (1.3 km) from Mamitas Beach. Optional Charges Airport shuttle fee: USD 60 per vehicle (one way) Pet deposit: USD 20 per night Pet fee: USD 20 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 9:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals not allowed Only dogs are allowed Pets cannot be left unattended General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed No alcohol served onsite Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Guest accommodation is sealed after cleaning Cashless transactions are available Professional property host/manager