The Royal Haciendas All Suites Resort & Spa

The Royal Haciendas All Suites Resort & Spa

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 206 3110

rate per night


based on 243 reviews

The Royal Haciendas All Suites Resort & Spa
Wed 9/22
Thu 9/23
ProviderNightly total$105

About The Royal Haciendas All Suites Resort & Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Parking, and Valet parking for free

Offering a private beach and an outdoor swimming pool, this 5-star resort is located in Playa del Carmen. It also provides free Wi-Fi, an all-inclusive meal plan and a Jacuzzi.

The Royal Haciendas features a 24/7 reception, plus a sauna and outdoor tennis courts. For added convenience, it provides a beauty centre, 24-hour room service and free bicycle rental.

The Royal Haciendas has 252 rooms and has been recently refurbished. They are also equipped with a mini bar, a dishwasher and a hair dryer.

The resort offers a convenient on-site café. Guests can taste Mexican dishes at the in-house restaurant.

Cancun International Airport is under a 45-minute drive from The Royal Haciendas, and a shuttle service is provided for those staying at the property. Xcaret Archaeological Site is also a short drive away.

Photos of The Royal Haciendas All Suites Resort & Spa

Rooms available at The Royal Haciendas All Suites Resort & Spa

Wed 9/22
Thu 9/23
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Resort Rooms($413)
Resort room
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Standard Rooms($114)
Standard room
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$114 totalPriceline
Deluxe Rooms($105 - $490)
Deluxe room
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$113 totalKAYAK
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Amenities at The Royal Haciendas All Suites Resort & Spa

  • Private beach
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Kitchen/Kitchenette
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Dining area

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Game room
  • Golf
  • Canoeing
  • Diving
  • Beauty salon
  • Water sport facilities (on site)
  • Pool table


  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Beachfront
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor

Health and safety

  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Staff follow all safety protocols as directed by local authorities
  • Safe


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Sauna


  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Bathtub
  • Toilet


  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player


  • Wi-Fi available in all areas
  • Free toiletries
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Free long-term parking
  • Free valet parking

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Increased accessibility

Family friendly

  • Kid-friendly
  • Child pool
  • Kids' club
  • Playground


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Fitness center
  • Outdoor tennis


  • Desk

Reviews of The Royal Haciendas All Suites Resort & Spa

ExcellentBased on 243 verified guest reviews

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Cons -

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10.0 Excellent
Pros:The staff were amazing. The grounds are incredibly manicured and maintained. The facilities sparkle. Dinner at Los Murales was remarkable. The breakfast options at La Palapa del Sol were really enjoyable and nightly specials kept it interesting. The rooms are beautifully decorated. Our entire family had a wonderful week there.

Cons:Like all resorts in Playa Del Carmen, they are struggling with the seaweed coming in on the beach. It's a never-ending battle. Given the value for what we paid, I don't have any suggestions.

9.4 Excellent
Pros:The facility was outstanding. A great place for the family. Wonderful staff and a perfect location close to downtown.

Cons:Lack of entertainment. Food could use some improvement.

9.1 Excellent
Pros:We were pleased with the variety and quality of the food from the Sol/Luna Grill restaurants except BBQ night.

Cons:La Palapa del Sol's main food is buffet. We are not buffet people. Many of the better items on their full service menu cost extra for the All Inclusive people.

10.0 Excellent
Pros:The staff were incredible. Great, personalized service from all of the staff made this stay exceptional. The facilities were modern, clean and well kept. The activity equipment was available and in good condition and the beach/poolside areas were clean and comfortable. For the most part the food and drinks were excellent. The buffet food was typical of what you would expect of a resort/hotel buffet but the poolside restaurants and bars had excellent offerings. La Rotonda bar had great sushi and wonderful service. The Los Murales restaurant was phenomenal. The food was excellent and the staff was attentive and pleasant.

Cons:Had an issue with my original booking but the customer service department of the hotel was able to work it out after a few phone calls. The WiFi wasn't the best. The signal was strong around the resort but connectivity was often poor. When we were able to connect, speeds were acceptable for email and limited web browsing. The whirlpools are quite cool- barely warmer than the pool itself.

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Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Mamita's Beach Club2.3 mi
  • El Camaleón Mayakoba Golf Club2.4 mi
  • Muelle Navega2.5 mi
  • Parque 28 de julio2.9 mi
  • Playa principal de Playa del Carmen2.9 mi
  • Calle Quinta Avenida3 mi
  • Yucatek Divers3.1 mi
  • Aviario Xaman Ha3.6 mi
  • Parque Natural Tres Ríos4 mi
  • Playacar Golf Club4.2 mi
  • Parque Xplor7 mi
  • Xcaret Park7.2 mi



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Royal Haciendas All Suites Resort & Spa

  • The 451 sq ft Deluxe Junior Suite Beachfront is ideal for two to four people and is equipped with two double beds, a kitchenette, and balcony. If you prefer more space, the 881 sq ft Deluxe One Bedroom Suite Ocean View can accommodate four guests and is comprised of a separate bedroom with king bed, and a double murphy bed in the living area. Guests enjoy stunning views from the terrace with a private jacuzzi and the convenience of full kitchen facilities.

  • If you are planning a family vacation with kids, The Royal Haciendas Kids Club organizes activities for children of all ages. Kids will be fully entertained with arts and crafts, painting, board games, movies, and sports. There is also a children’s pool where kids can splash around for hours in addition to comfortable hammocks for whiling away the afternoons. Restaurants at the resort also offer kid-friendly meals and snacks.

  • Make the most of the sun and sea with plenty of recreational activities and ways to relax at Royal Haciendas. The hotel has four swimming pools and a fabulous swim-up bar where you can order drinks and snacks. If you want to stay active, sign up for a yoga session or a group fitness class at the fitness center. Royal Haciendas also has tennis courts, ping pong tables, basketball, and beach volleyball if you’re in the mood for a match. If you like being creative, join in some of the craft activities organized by the hotel and take home a special handmade souvenir.

  • Want to learn how to scuba dive? Sign up for a PADI-certified scuba diving courses at The Royal Haciendas All Suites Resort & Spa. Available for all ages and levels, all the necessary equipment is provided so you can learn to dive. The Riviera Maya is home to the second longest reef in the world, the Mesoamerican Reef. This protected marine national park is famous for its clear waters, spectacular underwater flora, and variety of tropical fish, marine life, and coral.

  • Guests can book unique tours through the hotel concierge at the Royal Haciendas to experience the unforgettable beauty of the Riviera Maya. Spend the day at Xel Ha, a natural aquarium with a focus on sustainability. Visitors can also walk along the jungle trails, explore caves, or go snorkeling. If you want to learn about Mayan history, book a tour to see Chichen Itza, the Sacred Cenote, and other sites that date back to the ancient Mayan civilization. Visitors can also book a trip to the Xcaret nature park in Playa del Carmen, which has plenty of natural and cultural attractions for the whole family.

  • The Royal Haciendas All Suites Resort & Spa is located at Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 3.1 miles from the center of Playa del Carmen. Mamita's Beach Club is the closest landmark to The Royal Haciendas All Suites Resort & Spa.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at The Royal Haciendas All Suites Resort & Spa.

  • Yes, The Royal Haciendas All Suites Resort & Spa offers free Wi-Fi.

  • Yes, The Royal Haciendas All Suites Resort & Spa offers free parking.

  • No, The Royal Haciendas All Suites Resort & Spa does not offer free airport shuttle service.

  • The Royal Haciendas All Suites Resort & Spa is 12.1 miles from Cozumel. The Royal Haciendas All Suites Resort & Spa is 28.3 miles from Cancún.

  • No, pets are not allowed at The Royal Haciendas All Suites Resort & Spa.

  • Yes, The Royal Haciendas All Suites Resort & Spa has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

3.1 mi

Location rating


Nearest Airport


Distance to airport

28.3 mi