Basics
Bathroom
General
Services and conveniences
Parking and transportation
Things to do
Media and entertainment
Bedroom
Spa
Accessibility and suitability
Workspace
Dining
Family friendly
Outdoor
Laundry
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a wonderful castle theme, creating an authentic Transylvanian atmosphere that transports you into a Bram Stoker novel. Additionally, the staff gives good recommendations for food, and the hotel has a cool vibe during Halloween.
What practical information should I know about the hotel's cleanliness?
The hotel is very clean, and the staff is attentive and nice. However, some guests have mentioned that the hotel could benefit from better cleaning and maintenance in certain areas.
What can I expect from the hotel's food quality?
The hotel offers a very good and tasty breakfast with a variety of choices. However, some guests have mentioned that the food could be improved and that the breakfast was basic.
When is the best time to visit the hotel?
The hotel has a wonderful castle-like decor and a spooky atmosphere, making it a must-visit for Dracula lovers. Additionally, the hotel is in a quiet location and is close to trekking trails, providing a unique experience for visitors.
What practical information should I know about the hotel's amenities?
The hotel offers a spa and wellness center, massage services, and a fitness center for guests to enjoy. However, some guests have mentioned that the elevator was not working and that the hotel could use some improvements.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient or of low quality. Consider bringing your own to ensure a comfortable stay.
Check Room Amenities Beforehand
Some guests were disappointed with the lack of certain amenities in their rooms, such as a working safe or a fully stocked minibar. It's advisable to confirm the availability of specific amenities before booking.
Explore Nearby Dining Options
While the hotel's restaurant received mixed reviews, guests recommended exploring nearby dining options in the village center for a more varied culinary experience.
Plan for Off-Peak Hours at the Spa
Several guests found the spa facilities to be quite expensive. To make the most of the spa without overspending, consider visiting during off-peak hours or inquire about package deals.
Confirm Elevator Access
The hotel's elevator reportedly only goes up to the first floor, which may be inconvenient for guests with mobility concerns or heavy luggage. It's advisable to confirm elevator access, especially for higher floor rooms.
Bring Your Own Entertainment
Some guests noted that the TV channels were limited or that the Wi-Fi signal was weak. Consider bringing your own entertainment options if you plan on spending a lot of time in your room.
Double-Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as dirty bathrooms and outdated furnishings. It's advisable to double-check the room upon arrival and report any issues to the staff immediately.
Inquire About Room Ventilation
Some guests reported issues with room ventilation and temperature control. If this is a concern, consider inquiring about the ventilation system or requesting a room with better airflow.
Take Advantage of the Unique Ambiance
Many guests appreciated the hotel's unique castle theme and ambiance. Embrace the experience by exploring the hotel's design and taking part in any themed activities or events during your stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | December |
Average price (weeknight) | $143 |