Would you like to save as your currency permanently or for this visit only?
Concierge Eric very helpful & friendly; handy location to wineries, modern, spotless rooms, delicious buffet breakfast, Very inexperienced reception staff, maybe because hotel just opened. What's with the bath in the open as soon as you walk into the room?
Everything - modern, luxury, great service The toiletries did not look brand new which was surprising but this is a small issue which did not affect our trip
The first thing that struck me and my wife was the friendly and helpful staff. They are great crew and a breath of fresh air. Another few positives were the room size and design, the fit out and use of room space(i.e plenty of storage and shelving and bed backing to the bath). The room also had plenty of light. We stayed in the Cairo room which was not over bearing but tastefully displayed. When going to a hotel for a restful weekend the bed is very important and this bed was the bomb. We had no trouble sleeping and the massage feature was great. Yes sadly the room service menu is very basic and does seem to give much of a choice for someone who requires a gluten free diet. Also in the curry I ordered I have pieces of cartilage and not I was not too sure what would be in the next bite. I reckon you could easily bump up the quality and selection on the in room menu and of course the price aswell. I think in reflection to the room prices guests will have no dramas in paying 35-45 for a main meal if It was of decent quality. Breakfast was great, thankyou.
Breakfast was not that great. The staff at the cage where you have breakfast were not helpful and poorly presented.
The Chateau Elan was a beautiful place to stay, the staff were brilliant! Every thing you could want was there, with a very well stocked minibar with wines and beers all reasonably priced. The linen and bathtowels were divine! The rooms/villas had patios that faced onto the golfcourse where in the afternoon kangaroos appeared and feed. We could not fault anything during our stay.
Proximity to wineries and function that we were attending. Quiet and peaceful surroundings, and cleanliness of rooms and establishment.
comfortable, close to activity we where there for (balloon flight)good location for wineries all good
Staff always available and willing to help, choice of eating options for dinner and breakfast, and luxury of overall hotel. A beautiful place to stay!