Offering an outdoor pool, a Jacuzzi and outdoor tennis courts, Mercure Resort Hunter Valley Gardens is just a short walk from Hunter Valley Gardens. Its premium facilities include a sauna and a fitness center.
The hotel has 72 rooms, all of which are equipped with a spa bath, a refrigerator and a mini bar. Each comes with a flat-screen TV with cable channels, in addition to a private en suite.
Serving international cuisine, Legends Grill offers an award-winning setting for a satisfying meal. Each evening, guests are welcome to enjoy a drink in the comfortable lounge bar. For those with day trips planned, the hotel offers packed lunches if needed.
Mercure Resort Hunter Valley Gardens is under a 10-minute drive from Cessnock Airport. The helpful staff at the tour desk are available to book and organize activities in Pokolbin.
Basics
Dining
Things to do
Bathroom
Services and conveniences
Accessibility and suitability
General
Family friendly
Pool and spa
Media and entertainment
Outdoor
Laundry
Parking and transportation
Bedroom
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's dining options?
Legends Grill offers an award-winning setting for a satisfying meal, and guests can enjoy a drink in the comfortable lounge bar. The dinner and breakfast options are highly praised by many guests.
How are the hotel's staff and customer service?
The staff were fantastic, with special mention to Mary at reception. Guests have consistently praised the very friendly and accommodating staff, who are always willing to help.
What are the common concerns about the hotel's rooms?
Several guests have mentioned that the rooms are in need of an update and that the beds and pillows are uncomfortable. Additionally, some guests have noted cleanliness issues and the need for repairs in the rooms.
What are the best features of the hotel's location and amenities?
The hotel's location is great for walking and taxis to wineries, and the spacious rooms with access to the pool and a cute patio area are highlighted. The property also offers a game room, golf, cycling, and other activities nearby.
How is the cleanliness and maintenance of the hotel's facilities?
While the outside of the building looks recently redecorated, some guests have mentioned cleanliness concerns, such as bugs and the need for a deep clean. Additionally, some guests have noted that the pool area and gardens need better maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer a quieter experience, consider visiting in June, which is considered the low season. This could provide a more relaxed atmosphere and potentially lower rates.
Check Nearby Attractions
The hotel is conveniently located near several popular wineries and attractions such as Brokenwood Wines, Hunter Valley Gardens, and David Hook Wines, making it easy to explore the area.
Request Room Servicing
Some guests reported that their rooms were not serviced during their stay. To ensure your room is serviced, consider requesting this from the front desk.
Be Mindful of Room Selection
While some guests enjoyed spacious and comfortable rooms, others found them to be outdated and in need of refurbishment. Consider requesting a recently renovated room for a more modern experience.
Inquire About Lift Access
If mobility is a concern, it's advisable to inquire about lift access when booking, especially for upstairs rooms, as some guests found this to be a challenge.
Explore Dining Options
The hotel's restaurant, Legends Grill, received positive feedback for its international cuisine. However, some guests found the dinner options to be average. Consider exploring nearby dining options for variety.
Utilize the Packed Lunch Service
If you're planning day trips, take advantage of the hotel's packed lunch service, as mentioned by some guests. This can be convenient for excursions to nearby attractions.
Check for Room Amenities
Some guests reported issues with room amenities such as air conditioning and bathroom cleanliness. It's advisable to check these upon arrival and request assistance if needed.
Consider Off-Peak Breakfast Times
To avoid potential crowding during breakfast, consider visiting the breakfast room during off-peak times, as it was described as lovely and bright with a good selection by some guests.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | November |
Average price (weeknight) | $106 |
Average price (weekend night) | $237 |
Value for money | 7.9 |
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Distance to city center | 2.1 mi |
Nearest Airport | Newcastle Williamtown |
Distance to airport | 31.0 mi |