Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
8.2 "Generally very clean."7.8 "78% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
8.1 "Location is great."9.7 "97%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.0 "90%enjoyed the restaurants & bars nearby ." 8.3 "83% thoughtparking was inexpensive ." -
7.4 "Good amenities."7.4 "74% thought the
building was wonderful ." 9.8 "98% thought thearchitecture was beautiful ." 7.1 "71%enjoyed the lobby entrance ." -
7.3 "Good vibe."7.0 "70%
enjoyed the friendly atmosphere ." 9.9 "99% said it was astylish hotel ." 7.1 "71%enjoyed the lobby entrance ." -
6.5 "Average comfort."
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4.0 "Internet is poor."4.0 "60% said the
wifi quality was bad ." -
3.7 "Breakfast is below average."
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
8.3 "Generally very clean."7.9 "79% said
rooms were clean ." 9.5 "95% thoughtit was clean ." -
8.1 "Location is great."9.5 "95%
liked the proximity to sightseeing ." 8.9 "89%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 8.3 "83% thoughtparking was inexpensive ." -
7.6 "Good amenities."7.6 "76% thought the
building was wonderful ." 9.9 "99% thought thearchitecture was beautiful ." -
7.5 "Good vibe."7.2 "72%
enjoyed the friendly atmosphere ." 9.9 "99% said it was astylish hotel ." -
6.5 "Average comfort."
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3.2 "Awful breakfast."
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.3 "Generally very clean."8.0 "80% said
rooms were clean ." -
7.8 "Good location."9.7 "97%
liked the proximity to sightseeing ." -
7.3 "Good amenities."7.3 "73% thought the
building was wonderful ." -
7.0 "Good vibe."
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6.8 "Rooms are ok."
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6.4 "Average comfort."
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3.3 "Breakfast is below average."
Overall Rating
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9.1 "World class service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Location is great."
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7.4 "Good amenities."7.4 "74% thought the
building was wonderful ." -
7.3 "Good vibe."
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6.8 "Rooms are ok."7.0 "70% said the
beds were comfortable ." -
6.3 "Average comfort."7.0 "70% said the
beds were comfortable ." -
3.8 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Wonderful place to stay right in the center of Ponce. The rooms were clean and comfortable.
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1.0review from
Unsafe location...parking 4-blocks away in public parking; again unsafe neighborhood. When arrived doors where locked...when they let us in, they locked doors behind us, which made it creepier. They said for our safety! Did not stay! Should hire security!
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1.0review from
The Hotel Employees both very helpful. Air was not working in our room and atmosphere around hotel. Also, parking for hotel is 3 blocks away.
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10.0review from
Great place and too close of the town
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9.0review from
All the hotel and is to close to everything No American Express
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10.0review from
How clean and well kept the place was. Very nice rooms, very high ceilings, mixing in old and architecture with new amenities. It was close to the 'action' in downtown Ponce, so if you don't like noise, don't get the balcony rooms!
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1.0review from
Located near historical sites. The front desk staff was very polite and provided good customer service. We were not able to stay at the hotel due to loud noises (traffic, music, road construction nearby), musty smell in room and low functioning a/c. The staff attempted to solve the situation, but could not provide a quiet/comfortable room.
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10.0review from
Hotel had so much character and was perfectly located. Street noise might be a little loud for light sleepers.
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7.0review from
The staff was very helpful and spoke English. For the price I paid I MIGHT have gotten a better hotel in the states. Have one of the rooms with a terrace you hear everything going on outside your room. i.e. horns honking, loud music, etc. I had to switch rooms later and didn't get a refrigerator.
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6.0review from
Hotel was very historic and was reasonably priced. Lovely interior and well decorated rooms with high ceilings. I think existing reviews are very accurate. Hotel is extremely noisy on the weekend, even in internal rooms, you can hear the pounding base of the cars cruising. They should let people know this before they book. Breakfast is light, a couple of loaves of bread and some spreads, a little coffee etc.
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1.0review from
Big room. The noise from the street was more than impossibly loud. The windows don't have glass. They are just covered with blinds. There is an open decorative grill above the window that lets in all the ridiculously loud street partying.
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9.0review from
Location was just perfect for the ocassion. We did go there for a religious and cultural event of the Hispanic world: Santa Maria de Guadalupe day that in Ponce PR is observed. This hotel features a walking distance from the celebrations.
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10.0review from
Cleanliness and beautiful surroundings, perfect location Free parking is three blocks away from the hotel. Not very convenient after checking in at 9pm with 2 kids. Didn't feel very safe.
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9.0review from
I enjoyed the vintage feel, balcony, and close proximity to the plaza. The staff was not very educated on things to do in Ponce.
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8.0review from
The hotel is SO close to the town square and is a great way to experience Ponce up close. Meter parking out front of the hotel entrance was free at night and cheap during the day. The hotel looks quite historic and is decorated with antiques. Comfy beds. There was no street noise in our inside facing room (no balcony) but the air conditioner was a little bit noisy when it cycled on and off. Otherwise a great hotel.
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10.0review from
I loved the Hotel and everything else in Ponce. The staff members were always very helpful and willing to accommodate my every need. I love the history of the building itself, the decorations were kept as close to the era as possible. It was fantastic! I really can't think of anything I did not like.
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5.0review from
Interesting architecture and conveniently close to Ponce's town square. Extremely loud street noise - even past bar closing time. No way to block off sound.
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10.0review from
Wonderful place to stay right in the center of Ponce. The rooms were clean and comfortable.
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10.0review from
Great place and too close of the town
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9.0review from
All the hotel and is to close to everything No American Express
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10.0review from
How clean and well kept the place was. Very nice rooms, very high ceilings, mixing in old and architecture with new amenities. It was close to the 'action' in downtown Ponce, so if you don't like noise, don't get the balcony rooms!
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10.0review from
Hotel had so much character and was perfectly located. Street noise might be a little loud for light sleepers.
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9.0review from
Location was just perfect for the ocassion. We did go there for a religious and cultural event of the Hispanic world: Santa Maria de Guadalupe day that in Ponce PR is observed. This hotel features a walking distance from the celebrations.
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10.0review from
Cleanliness and beautiful surroundings, perfect location Free parking is three blocks away from the hotel. Not very convenient after checking in at 9pm with 2 kids. Didn't feel very safe.
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9.0review from
I enjoyed the vintage feel, balcony, and close proximity to the plaza. The staff was not very educated on things to do in Ponce.
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8.0review from
The hotel is SO close to the town square and is a great way to experience Ponce up close. Meter parking out front of the hotel entrance was free at night and cheap during the day. The hotel looks quite historic and is decorated with antiques. Comfy beds. There was no street noise in our inside facing room (no balcony) but the air conditioner was a little bit noisy when it cycled on and off. Otherwise a great hotel.
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10.0review from
I loved the Hotel and everything else in Ponce. The staff members were always very helpful and willing to accommodate my every need. I love the history of the building itself, the decorations were kept as close to the era as possible. It was fantastic! I really can't think of anything I did not like.
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1.0review from
Unsafe location...parking 4-blocks away in public parking; again unsafe neighborhood. When arrived doors where locked...when they let us in, they locked doors behind us, which made it creepier. They said for our safety! Did not stay! Should hire security!
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1.0review from
The Hotel Employees both very helpful. Air was not working in our room and atmosphere around hotel. Also, parking for hotel is 3 blocks away.
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1.0review from
Located near historical sites. The front desk staff was very polite and provided good customer service. We were not able to stay at the hotel due to loud noises (traffic, music, road construction nearby), musty smell in room and low functioning a/c. The staff attempted to solve the situation, but could not provide a quiet/comfortable room.
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6.0review from
Hotel was very historic and was reasonably priced. Lovely interior and well decorated rooms with high ceilings. I think existing reviews are very accurate. Hotel is extremely noisy on the weekend, even in internal rooms, you can hear the pounding base of the cars cruising. They should let people know this before they book. Breakfast is light, a couple of loaves of bread and some spreads, a little coffee etc.
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1.0review from
Big room. The noise from the street was more than impossibly loud. The windows don't have glass. They are just covered with blinds. There is an open decorative grill above the window that lets in all the ridiculously loud street partying.
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5.0review from
Interesting architecture and conveniently close to Ponce's town square. Extremely loud street noise - even past bar closing time. No way to block off sound.
