All rooms are in front of A/C system so the noise is heavy, it is hard to sleep at night.
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Amenities at Ponce Plaza Hotel & Casino
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
Reviews of Ponce Plaza Hotel & Casino
8.8
Very good
1544 verified ratings
Wonderful
799
Very good
234
Good
182
Okay
113
Fair
104
Mediocre
46
Poor
66
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent central location, making it convenient for exploring the city and nearby attractions. The breakfast received many positive mentions for its quality and variety, and several guests highlighted the friendly and helpful staff. Comfortable beds and a pleasant pool area were also appreciated by some guests. However, there were recurring complaints about air conditioning issues, noise from outside, parking logistics, and occasional problems with room cleanliness or maintenance. Despite these drawbacks, the overall experience was positive for most guests, especially due to the location and service.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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8.8 out of 10
691 reviews
8 out of 10
7 reviews
8.5 out of 10
7 reviews
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It was a nice, clean hotel. This is not a big deal but thought it is worth mentioning. I made the one individual coffee pack (single serving) taht was in our room. We booked a room for four for two nights. I went to the front desk and asked for more packs the 1st morning so my wife and I could have a coffee before leacing. I was told it was a $2 charge per pack. So. we were provided one single cof...
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Pros (+) There is not o e thing I did not like
Pros (+) Un hotel muy acogedor con un área de recibidor con el encanto de las estructuras antiguas coloniales pero con todas as comodidades de un hotel moderno. Tiene Casino, estacionamiento, piscina, WiFi, restaurante y "coffe shop"/ cafetería muy acogedor.,
Cons (-) Las camas son un poco muy duras para mi gusto ya que prefiero las camas de memory foam.
Pros (+) Well located, nice casino, clean rooms.
Cons (-) Outside noise. Need a refrigerator.
Pros (+) Clean, comfortable, nice restaurant
Cons (-) Need water in the room and a bit better service from parking staff
Pros (+) Being on the central square is a major asset for this property. Lola's is also a great dinner choice. The front part of the property is quite historic.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the cleanliness of the rooms at Ponce Plaza Hotel & Casino?
Guests have consistently praised the cleanliness of the rooms at Ponce Plaza Hotel & Casino, with many reviews highlighting the comfortable and exceptionally clean stay.
What are the main amenities offered at Ponce Plaza Hotel & Casino?
Ponce Plaza Hotel & Casino offers a range of amenities including a casino, bingo, karaoke, a spa, outdoor pool, and a fitness center, providing guests with various options for entertainment and relaxation during their stay.
Are the beds comfortable at Ponce Plaza Hotel & Casino?
Several guests have complimented the comfortable beds at Ponce Plaza Hotel & Casino, ensuring a cozy and restful stay.
Is parking available at Ponce Plaza Hotel & Casino?
Ponce Plaza Hotel & Casino provides private parking and an EV charging station, offering convenient parking options for guests.
When is the best time to visit Ponce Plaza Hotel & Casino?
The high season at Ponce Plaza Hotel & Casino is in July, while the low season is in October, providing guests with an idea of the best times to plan their visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountains comes highly recommended.
Consider Noise Levels
Some guests reported noise issues, such as loud music, construction noise, and a backup generator causing disturbances. It may be advisable to inquire about room locations to avoid these inconveniences.
Explore Nearby Attractions
The hotel's central location provides easy access to the main square, historic landmarks, museums, and restaurants. Take advantage of the hotel's proximity to these attractions for a convenient and enriching experience.
Check for Room Amenities
While some guests praised the cleanliness and modern facilities in the rooms, others reported issues such as no Wi-Fi, no TV, and uncomfortable beds. Prioritize confirming the availability of essential amenities before booking.
Parking Considerations
The hotel offers on-site parking, but some guests experienced difficulty navigating to the hotel using GPS. It's advisable to contact the hotel for specific parking instructions to avoid any inconvenience.
Be Mindful of Seasonal Factors
Consider the high and low seasons when planning your visit. July is noted as the high season, while October is considered the low season. Depending on your preferences, this information can help in choosing the best time to visit.
Dining Experience
While some guests enjoyed the included breakfast and the hotel's restaurants, others encountered slow service at nearby dining establishments. It may be beneficial to explore dining options in the vicinity for a varied culinary experience.
Accessibility and Noise Concerns
Some guests mentioned issues with accessibility due to the layout of the hotel, particularly in the newer building. Additionally, noise disturbances from neighboring rooms and outside the hotel were reported. Consider these factors when selecting a room for a comfortable stay.
Pet-Friendly Accommodation
The hotel allows pets on request, with applicable charges. If traveling with pets, it's recommended to inquire about the specific pet policies and any associated fees in advance.
Consider Alternative Beach Destinations
While the hotel is centrally located, guests noted that Ponce lacks viable beaches. If beach activities are a priority, consider exploring alternative beach destinations such as Vieques for a more fulfilling experience.
Location
Reina Street, Ponce 00731
What's nearby
- Plaza de las Delicias32 yd
- Casa Armstrong-Poventud72 yd
- Parque de Bombas117 yd
- Cathedral of our Lady of Guadeloupe122 yd
- Museum of the History of Ponce232 yd
- Museum of Puerto Rico Music271 yd
- Teatro la Perla319 yd
- Museum of the Ponce Massacre366 yd
- El Museo Castillo Serralles0.6 mi
- Museo de Arte de Ponce0.6 mi
- El Vigia Hill0.8 mi
- Montaner Stadium1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ponce Plaza Hotel & Casino
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | March | $156 | $166 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 38% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Ponce Plaza Hotel & Casino
Which month has the cheapest rates at Ponce Plaza Hotel & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Ponce Plaza Hotel & Casino is October, with an average nightly rate of $167. The most expensive month is June at $195 per night.
What is the cheapest day to book Ponce Plaza Hotel & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Ponce Plaza Hotel & Casino is Thursday, with an average nightly rate of $137. The most expensive day is Tuesday at $184 per night.
How far in advance should you book Ponce Plaza Hotel & Casino?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Ponce Plaza Hotel & Casino, book around 9 weeks in advance. This could save you approximately 28% compared to booking last minute.
KAYAK's top tips for your stay at Ponce Plaza Hotel & Casino
FAQs when booking at Ponce Plaza Hotel & Casino
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See most recommended stays in PonceGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.1 mi | Ponce Mercedita | 3.4 mi |