The receptionist vas not very polite. Perhapse because we came around 10:00 in the evening. We had to pay the room immediatelly because we were leaving the place next morninig arround 07:00 a.m. Of course, he charged us the breakfast but we couldn't have it because they start with breakfast at arround 07:30 a.m. We couldn't get not even the coffe. The hotel is situated 10 metrrs from the railway. If you open the windows during the night you will probably stay awake all night.
The hotelier gave us a warm feelinig like being at home
Just by the train station; 10 minutes form Verona Center. Nice staff, even they didn's speak English, we had a perfect communication! Generally good.
every thing are very nice and fair. nice people, without any problems.
This is a 10!! The palce would deserve 4 stars- wonderfully decorated, great atmosphere -rooms are huge, beds so comfortable! Super helpful staff and the owner/manager even offered a drive to the airport which was really helpfull as due to current road closure it's a bit confusing. Absolutely fantastic restaurant - imaginative menu and a superb chef - I'd recommend this place even if you're not searching for a hotel close to the airport! Definitely my best hotel experience in Italy (in over 15 years)
Very good air conditioning A bit hard to find, resteraunt was closed.
Very nice hotel,locatd really near Verona.rooms and breakfast are perfect. I like a glass wnfow in the sealing. Actually its not about the hotel - I could not find hotel's location by GPS map (number 122 not existing). but suggested address was good.
the professionality of the reception staff, they were very kind and ready to solve your little problems. There was not the restaurant open. It was a problem for us because was there for the solarexpo fair and we had few time for dinner.
I stayed in the hotel for one night only and was unable to explore the hotel in much detail. Clean and, in very good shape, not crowded, nice stuff. The traffic on the road running below becomes heavy occasionally, and may be disturbing in the morning. I find costly the Internet in rooms (Eur 19 per night, TV included). However, there is free WiFi in the lobby.
The owner was extremely helpful and even drove us to the train station! The room was so cute and very clean. We were provided with anything we could need. Breakfast was brought to our room and it was delicious! I wish we could stay there longer! It is a bit out of town and not many buses head there so taxi ended up being an expensive option. I would recommend staying there for more than one night as we did.
Cleanliness is very good, breakfast is poor, swimming pool is very good, small number of staff ... Location - train is pass just a few meter from hotel. You must say that in the brochure
front desk in the morning was very slow, inexperienced. It seems getting taxi is problme in this hotel
Easy to get to Verona centre train is loud, no chance to open window
it was pretty cheap comparing the other 4* hotels in Verona breakfast was basic, I expected more from 4* hotel
Excellent customer service, nice staff. Situated in the country side. maybe it's a bit too close to the railways, but the rooms were well soundproofed
The star of the hotel is waitor Sharif!!! Too small room (suite) for 4 people.
Close to Villafranca Airport, for late arrivals good hotel to spend a night. It could do with better directions from the airport on how to get there.
The hotel is 3 km from varona airport. nearby the city of Verona. the air condition works just from the recepsion.
Vicinity to airport. Morning free shuttle. Pool open to 9pm. Ideal if one wants to explore Garda area by car. Shuttle only up to 12.30. To return to hotel from Porta Nuova verona train station you need a taxi that costs about 16 Euros
swimming pool; proximity to verona and motorway system. very inconsistent attitude of staff; at times rude, at other times helpfull. noise from mainline railway less than 20 metres away. breakfast was of limited choice, and quality. restaurant for dinner was empty but hotel was full. advertised shuttle service to verona only available for 4 hours during morning.
hospitality of the owners and relaxing and peaceful surroundings
This was an awesome B&B. Very friendly and helpful staff and the pool was so relaxing to spend some time sunning and swimming. They offered a large breakfast choice and the facilities were very well kept and up to date.
The hotel is designed perfectly. It looks like an oasis of beauty and comfort. The hptel staff is very polite and courteous.
A lunique house, in a lovely setting and a nice owner. Unfortunately the bed was very hard and squeaky! Also, a new swimmming pool was being built when we stayed at the end of May 2009 (which looks like it will be fantasic) and the construction noise was unbearable during the day, to the point where I had to leave and go out for a drive to get away from it. I was disappointed that we were not warned about that before we booked.
the hotel had a nice theme and is well maintained - it is close to Verona (if travelling by car) if you want to do sightseeing the room was quite small considering the size of the bed
Very clean, calm place, perfect for relaxing, the pool is awesome, breakfast okay. Price/Value - perfectly alright, Wifi conection ( so discusable in Italy) - free and very good reachable all around the place, friemdly outgoing owner. 20 minutes from Verona center by car. A little dark room, the bed was slightly unconfortable (oldfashioned spring bed) but still clean. Thanks to the furnishing and safari stly decorations and instalations in the gerden and due to the local surroundings the place is rather suitable for older people and families with children than for young couples.
Absolutely perfect small and very nice hotel! For me the best in Verona area. Please keep staying like this - I will come again and again!!!
I guess the only good thing about this hotel is it's proximity to the airport (about 20 min drive) Would not recommend this hotel: It is not a hotel - it is a hostel, very very small rooms, no english speaking at the hotel, the photos are misleading, the pool is not clean and it is very scary at night. we paid for two guests and got only one towel -no one to talk to.
The owner couple was very nice. It was very, very hot in B&B area mid July 2010. The place is in the field. Verona is close. The breakfast could be more heavy... Eggs ...
This B&B has exotic decorations and furniture and is very unusual. The owners were very gracious and helpful, They did everything to make our stay comfortable.
good small hotel, basic equipment, for families with children
The hotel was very clean and the surrounding really great. The location is also very good. The breakfast was very very poor with a very limited choice. During our stay the lift was out of order for three whole days.
Excellent for staying with kids.
there was no entertainment in the hotel for the guests , you had to go down to the animation area .
It was a very family friendly hotel with great access to local sights and to the lake.
The staff were efficient,courteous, professional and friendly. The rooms were exceptionally clean and well appointed. Food and bar service was good and the breakfasts provided were more than substantial and good quality. The hotel has great views and is in a fantastic location for enjoying the benefits of Lake Garda and the surrounding area. We even jumped on the train at the local station for a direct fast train link to Venice. PERFECT! The only improvement that I could see was that the mattress in the room was exceptionally hard.
the breakfast fits children's needs, the children area near the dining room is an excelent idea which gives parents some free time Nothing
Hotel staff is very nice. Facilities are renewd and nice. Nice view. Excellent for families with kind.
Modern setting near the lake. Modern nice, clean and spacious rooms. Good accommodations like up-to-date fitness, sauna, nice in- and out-door swimming pools. Spacious indoor parking. Wireless internet is missing. But other free internet via TV is available.
The location and facilities, particularly the pool areas and gardens were simply beautiful.
The location is superb, one of the best area's on Lake Garda. The hotel is one of the best modern hotels I have stayed in. Food, staff, facilities and rooms were top class.
The hotel was new and very up to date, the rooms were large and we had a lake view , some do not,the spa was excellent and the whole hotel is very relaxing. The location is excellent The evening experience was limited , the Bar area was not being used at all until later and even then it was spasmodic.It was very quiet in the evening
The breakfast was the best we had during our entire italy trip... The hotel was new and the suite we stayed in had a great view of the pool and the lake.. The hotel was very conveniently located and definitely one of the best around those we saw...
The facilities were relaxing and resturant was good Bath flooded first day. Staff were unhelpful and no apology given, just another key for another room. Staff were abit unfriendly and not helpful.
Nice place, a bit in the middle of nowhere, but ideal for relaxing. Rich breakfast. The spa is ok, but I expected something much bigger and fancier based on the photos and the website. Well, you should not believe what you see there.
Your bed is hard as a rock, would appricate real juice in 4 star hotel instead of syrup drink
A very very good value
nice new furniture, superb bathroom, large room, the swimmingpool the loud disco at the pool, music till 3 am
Hotel easy to find, staff friendly ,excellent breakfast, top design rooms. Some works done at night... (before 10 pm)
The wellness is a nice facility in the hotel.
Perfect location. Close to Lake Garda, Verona and the wine districy Valpolicella. Swimingpool and nice hotel room. Reception had a lot of documents on the desk visable for all guests. This made a bad first impression. I got the feeling the hotel had a mis management which was not true.(prposal: Make a desk at lower level behind the reception desk were these documents, notes and other things can get stored out of sight for guests.
Positioning in the city, stuff, breakfast Room was heavily smelling (because of smokers) and there were no day curtains, only ones for the night, thus I had no chance to open them during day-time as everything was visible for ourtside through the window without curtains.
I liked the size of the room. The pool area, and the breakfast, was also nice. Yes I didn´t like that they came to clean the room very late one day, and just entered without knocking on the door.
Hotel was quiet and close to Verona...simple bus trip, and good local restaurant
They block a certain amount for guarantee. And when I want to pay the hotel I have been over limit my Visa card.
the staff at the hotel were excellent
Convenient to airport; good breakfast; good shower pressure; nice pizzeria just around the corner. Rooms facing the road might be a bit noisy but it was ok actually.
Short distance from airport, good reception people are good at the desk,the breakfast is fair, can improve with variety.i had the room overlooking the road and good one, clean linen, can supply a coffee maker inside the room,which will feel the guest more at home, i came for the verona stone fair, the fair is at near by 5km distance and the taxi is available with short notice, the shopping mall nearby hotel of 100m nearby, all sort of things available, good for family shopping, no complaints from my side, good value for money,
location, relative price no elevator. rooms were poor
It was better than sleeping in a tent... I think. It was an old, dirty, noisy hotel with ugly rooms and ignorant staff who weren't well-organised.
I don't recommend this hotel for longer stay more then 2 days. The hotel Gattopardo doesn't offer any excellent service for you and comfort as well.
It was a good place to stay when attending an opera at the ARENA in Verona.
Hotel staff was really kind and helpful! For three star Italian hotel, breakfast was ok. Hotel is only few kilometers away from the Verona. Broken tiles in bathroom, water leaking while having shower. Since our room was on the street side, we couldn't really sleep with the window opened due to the traffic and really loud people even after the midnight!
Relaxed atmosphere, good restaurant serving excellent food, friendly staff, modern room with everything you need and secure parking. Ideally situated 10 minutes from airport and within easy reach of Verona centre.
I can state that it is perfect on all points of view: staff, rooms, location etc. A special plus for the excellent restaurant 10: excellent food, very friendly and professional staff, from the waiter to the Chef. In addition, the shuttle service is very useful in view of a trip by plane from Verona airport.
The information about the parking is misleading. It sais “free private parking is possible on site”, once the public car spaces outside are taken you have to pay 8 Euro to park in the hotel car park.
The location was great because we travelled to different cities during the day. The triple room was very spacious and comfortable. The breakfast had a good selection. The internet is free which was very convenient for us. We enjoyed the jacuzzi in the fitness room. none
staff did not explain parking in garage clearly. i.e. how to put the room card in the slot in the black box. the coffee machine at the restaurant (closes too early also in evening) was not working properly at breakfast (Monday morning) and was a really hokey, noisy cheap looking thing.
The staff were really helpful , both hotel and restaurant and the overall package was just great
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
Good curtins and comfortalbe matress.
modern facilities and indoor pool
very central and modern
dining room was not up to the rest of the facilities standard
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
Very nice hotel. It's more like 5 star when you're in your room.
english speaking staff, bed linnens, convenient to airport, Price
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
All the swimming pools was closed (without any reason). The final cleaning was 30 Eur, the booking price not included it, and it was unknown untill we arrived to the aparman, after check in.
The place is very new and well looked after. Rooms are big, airy and have good sized windows providing ample light Had to pay for: Cleaning (at end of trip), Sheets and Towels. I feel they should incorporate these into the price as they are hidden expnses. Also hotel does not accept any form of credit cards
G The rooms where not clean enough especially the floor and furniture, the mattress had most of the springs that could be counted!!! We booked because we thought it was good value for money but than we had to pay for towels, linen and cleaning!!!!!
Great staff very helpful considering we were a group of 6 bikers staying.
The place is great and centrally located
Friendly staff, excellent breakfast. Room was practically brand new. Good out-of-town location for Verona and surroundings.
Hotel Operà is an exceptional small hotel just near Verona. Its owners are a couple of experienced and dedicated professionals who have decided to open their own business after working for big hotel chains. They have done an impressive work and we definitely felt at home. Too bad we have booked just one night as we were moving our way towards Venice.
Great hotel and better service. If you visit Verona, no doubt. Thank you, Gianni, we had the gratest stay possible.
Nice, new, family hotel. Location is perfect for Verona visiters - 10 min by car. Very friendly stuff. Gorgeous, clean and comfortable room! Free large parking. I'd call this hotel simply "perfect". The road outside is a little noisy.
Good for trips to verona airport or lake garda. Very friendly and helpful staff.nice breakfast.
Very friendly, welcoming and personal hotel - spotlessly clean, excellent value. The hotel is very close to Verona airport which is why I chose it, and for that the location is excellent. It is a few miles out of town, but with a hire car (or a taxi), it was an easy drive into the centre. It is also the right side of Verona to reach Lake Garda in about 20 minutes. The hotel does not have a restaurant, but there is a great choice in the immediate vicinity. The breakfast was great though.
The hotel was extremely clean. It was in walking distance to the city center w/ alot of shopping nearby. The rooms we a little small, but perfect for two people that are out and about visiting. The breakfast was very good, and the time was perfect from 7-11. It's good to sleep in. Many very good wine bars around as well, with alot of to-go pizza shops. There wasn't anything that was negative about the hotel except the location. If you want to be in downtown Verona, this hotel is about a 15-20 minute drive from Verona Center.
Staff flexability. Overall value for money. Ease of accommodation Couldn't dial Internationally but this was overcome by the hotel staff who didn't charge for the call.
quiet place, parking space for free, friendly staff, nice but clean room, elevator, short walk in the city had to ask for the remote control of the air-conditioning, poor english
Location and connection with Verona. Fridge in the room is missing.
Golf course; restaurant wasn't too bad either. We booked a two bedroom apartment and upon arrival were only offered a one bedroom apartment! There was no choice but we had to sleep in a one bedroom apartment for the first night and could only move in the two bedroom apartment after that. What a nuisance with all the luggage and Golf bags!!!! Really disappointing was that the hotel did not offer us a refund or some sort of voucher (eg. dinner voucher etc.) for the inconveniences they caused.
Good location, you can go to Verona, Venece or Milan. You neen to buy everything: tissue, soap, wahing dishes facility. And take your bed lining or rent for 40 euro. Our room didn't has a window.
The ability to use the hotel facilities, location and open spaces. View was fantastic! Fantastic overall. Def will go again but maybe not in high season as seems very expensive especially as do not play golf... Staff spoke good languages and were very pleasant The residence reception closed part way through stay but was end of October so understandable and some services not available for same reason.
The kids liked the pool at the best. Countryside with lot of plants and the golf course was our favourite. The receptionists was quite unpolite, unfriendly and with lot of failiures in her work. She forgot to give us the key, then she forgot to tell us that there arent any bet sheets in app, and finaly when we wanted to extend our visit for one day, she could not find the place for us, while after several tries we succedded in the same room - there was vacancy but she didnt want or didnt know to find...
Very nice situation inside beautiful golf course. Good kitchen in Glub restaurant. Rooms in apartments are modest, but the prises are cheap also. Nice place for that price.
the staff very helpfull , quit and comfortbell i stay 4 night on the this hotel the living room had proplem with the air condtion from first day,i ts take 3 night untel they ask me to change the apartment and no bady come to fix it up until i left.
The golf course, the open spaces and the various swimming Pools The Room Fixtures and fittings were cheap, The bed was the most uncomfotable bed I have ever slept in
Good value for money as the swimming pool of the 4-star hotel can be used
It was quiet and was a good location to visit other sights. The staff did not speak such good English/German and did not give us much information about the hotels amenities. We learnt more from other guests.