Pontorson Hotels

Consideration of the hotel staff; especially the arrangement for our late arrival due to transportation problems. Lack of a lift to the floor where our room was located. We are in our 70s and it was difficult to move our luggage to the room when checking in and back down to the lift when checking out.

Very convenient. Windows that opened. Shop nearby. Would have liked coffee making facility in room. Cheaper hotels in area when actually arrived.

The view and the location to Le Mont-Saint-Michel The shower head was broken. I hope a better maintenance.

We had a very large room with an unobstructed view of Mt St Michel. Our bath was very large due to the fact it was handicape equipped.Save yourself some euros and stay elsewhere , because we felt the premium for the view was unwarranted , but I must admit the breakfast room view of the Mt was superb.

Good convenient free parking. Close to high street for restaurants The shower was tiny and there was no attachment for the shower head in the shower. Road noise outside - cars crossing rail tracks, luckily very few trains.

The restaurant at 1st floor must be one of the best in this small town. Annex, in which we stayed, was old and not very clean. No elevator. Broken shutter. Main building (just 2 min walk) seemed nicely renovated.

Good location.

Friendly staff. No restaurant

We arrived late, but after a phone call to the hotel, they agreed to stay late. While they appeared unpleasant during the phone call, upon arrival, they were very friendly and accommodating. There is a 8:00pm latest check-in which we did not notice until 8:30 and 200 kms away. They agreed to stay but was a little difficult. Our fault really for not noticing the last check-in time.

Price was kind of cheep compared with the other hotels near Mont St-Michel. It's soundproofing was so poor that we couldn't sleep with terrible noses from upstairs. Many group tourists arrived late at night and their noise of steps, using showers, even flushing the toilet bothered us so much. We complained about that next morning. The owner said there would be nobody over us that day, so we decided not to cancel another night. But unfortunately, we were bothered by the noise from downstairs again which was helpless. The corridor was always full of bad smell (maybe sewage?) which was uncomfortable. It's kind of small family run hotel so we expected warm friendly atmosphere but Hotel staff was not friendly with no smile.One lady didn't say even hello when we happened to see in the garden.

Location was excellent and the room where we stayed which was not part of the main hotel had a marvellous view of the bay and the Abbey. This part of the hotel was quiet and one which I would prefer. The room needed a serious refurbishing to keep up with modern facilities and comfort (pillowcases were old and smelt, linens needed to be upgraded, etc). I also felt that the receptionist was tense and not too accomodating to its hotel clients.

La Mere Poulard has an excellent position on the main entry road to Mt St Michel. The hotel is very atmospheric and rooms comfortable, however, some guests may need to be aware that there are no elevators available. The dining room is classified as three star but was overpriced for what was actually on offer. A choice of table was not an option although the room was never more than one third full. Staff were not welcoming and tried to hurry us through the meal, suggesting coffee be taken in the piano bar.