Grand Hotel Kronenhof

Via Maistra, 7504 Pontresina, Graubunden, Switzerland
+41 81 830 30 30

Cheapest
rate per night

9.5

Excellent
based on 350 reviews
Grand Hotel Kronenhof - Pontresina, Switzerland
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Check-out
Compare vs. KAYAK |

Provider Nightly total
Expedia $253
KAYAK $297
Hotels.com $318
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KAYAK
Hotels.com

Good to know

Distance to city center 0.1 mi
Location rating 9.5
Nearest Airport Zurich
Distance to airport 91.9 mi

Rooms

Check-in
Check-out

Standard Rooms

$318+

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Bed Type
Provider
Nightly
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Unknown
$318 per night
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Unknown
$415 per night
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Unknown
$580 per night

Premium Rooms

$526+

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Bed Type
Provider
Nightly
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Unknown
$1377 per night
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Unknown
$526 per night
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Unknown
$581 per night

Superior Rooms

$253+

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Bed Type
Provider
Nightly
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Unknown
$253 per night
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Unknown
$297 per night
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Unknown
$625 per night
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Unknown
$661 per night

Deluxe Rooms

$796+

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Bed Type
Provider
Nightly
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Unknown
$796 per night

Reviews

Pros

Traveler rating

42
10
3
1
0

Time of year

Traveler type

Show reviews that mention

+
best hotel in 30 reviews
bikes and riding in 10 reviews
blazer in 1 review
breakfast room in 4 reviews
breakfast was great in 21 reviews
food was amazing in 17 reviews
great spa in 26 reviews
half board in 5 reviews
non-alcoholic drinks in 10 reviews
professional staff in 29 reviews
service excellent in 22 reviews
  • Excellent
    Sep 2019
    10.0

    The facilities, the staff, the SPA area and the food. Everything was perfect from the moment we arrived until we left. All of the staff were brilliant but we would particularly like to mention Angel ( our funny reception contact for most things ), Roman ( our photographer ) and Nikita ( who was particularly helpful on the first day ). We took advantage of the half board offer which was excellent value and we did a meal swap with the Hotel Kulm which was good. As with all hotels and organizations, it is the staff that create the ambience and culture that makes the whole experience come together - Hotel Kronenof do this to perfection and made the `` funny English couple`` very happy. We will definitely be back and recommending the hotel to our friends. We have stayed at many top class hotels throughout the world but this is the best. Thank you Kronenof - see you soon !!!

    Nothing

  • Excellent
    Aug 2019
    9.2

    Exceptional property. Beautiful rooms, great dining options, wonderful breakfast, amazing pool and spa facilities

    Front office staff were rude

  • Mediocre
    Jun 2019
    2.5

    Something almost unbelievable happend to me in this “Grand” Hotel. I decided to go spend two nights there last minute since my favourite hotel the Badrutts Palace was still closed at this time of the year and I hadn’t been at the Kronenhof for a long time and wanted to see how I would like after all those years. I called their reservation department hoping to get a more advantageous deal than online. I asked the lady if I booked directly with them she would be so kind to give me an upgrade from a deluxe single to a deluxe double room for single use, same room just a bit bigger. Her answer was “no I cannot do that that’s a five time upgrade” in a bit mocking way. I told her that logically this was just a normal upgrade but she kept insisting it was a five time upgrade, I tried to reason her but there was no way, so I gave up on this, which was really a pity because both of us knew that this was really the lowest season of the year and giving me that upgrade last minute wouldn’t have cause no trouble at all for her. Then I asked her if she would be willing to give me a better deal than online, she have me a 8€ discount per night if I would book with them directly. I thought it was a joke so I told her I knew that if I’d book online they would have to pay around 15% to the online booking company and asked her if she could give me that discount instead of paying it to that company. Her answer “No I’m sorry”. Ok so I told her that in that case I’d prefer to book online because it gives me certain advantages and is much easier to do, just click a button and everything is set, especially since I was driving at that moment. She said a bit arrogantly “ok you can do that bye bye”. That was already all a very disappointing experience, but wait, the best is coming now, and you won’t believe it. A couple of minutes later I went back to the online booking company and wanted to reserve the deluxe room which I had been looking at since a couple of days already and... it was gone!!!

  • Excellent
    Jun 2019
    10.0

    Absolutely everything!

  • Excellent
    Apr 2019
    10.0

    this hotel is off rte charts. beautiful, luxurious and the giant spa was like nothing i've ever seen in my life. i recommend paying for the included breakfast deal.. which was also better than any meal i had in switzerland.

    there's not one thing bad about this place or even mediocre. perfect.

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About

Overview

With a stay at Grand Hotel Kronenhof in Pontresina, you'll be connected to the convention center, within a 10-minute drive of Lake St. Moritz and Bellavita Pool and Spa. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. This hotel has 9 meeting rooms available for events. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.5 Excellent

based on 350 reviews

9.8

Wellness

9.7

Breakfast

8.1

Value

6.4

Bar

Things to Know

  • Comfortable beds
  • Great menu
  • Friendly service
  • Pleasant hotel grounds

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Business center
Car rental
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Spa
Hot tub
Indoor pool
Skiing
Restaurant
Bar/Lounge
Beauty salon
Express check out
24hr front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Playground
Pool table
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
EV charging station
Elevator
Hiking
Massage
Library
Laundry facilities
Child pool
Hairdryer
Cable or satellite TV
Babysitting/child services (surcharge)
Free Internet
Parking (surcharge)
Train station shuttle
Free ski shuttle
Steam room
Wedding services

Photos

Grand Hotel Kronenhof - Pontresina - Building All Photos (72)
Grand Hotel Kronenhof - Pontresina - Balcony Balcony (3)
Grand Hotel Kronenhof - Pontresina - Banquet hall Banquets (6)
Grand Hotel Kronenhof - Pontresina - Bar Bar (2)
Grand Hotel Kronenhof - Pontresina - Bedroom Bedroom (17)

Location

Most Popular Landmarks

  • Alp Languard 0.3 mi
  • Morteratsch Glacier 3.5 mi
  • Diavolezza Ski Resort 5.1 mi
  • Lagalb Ski Resort 5.9 mi

Getting Around

Milan Orio Al Serio 57.4 mi
Lugano 58.1 mi
Pontresina 0.3 mi
St. Moritz 2.7 mi

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