Overview

Best Western Pontypool Metro Hotel

Lower Mill Field Pontypool, Pontypool, NP4 0XB, United Kingdom
+44 149 575 0552

$56+

Overall guest ratings

8.8/10 Excellent
Based on 831 reviews

Review highlights

  • 9.6
  • 9.4
  • 7.5
  • 5.4

Good to know

  • Clean rooms
  • Friendly service
  • Clean hotel facilities
  • Professional service

Nearby

    Show all

    About

    Situated in Pontypool, the BEST WESTERN Pontypool Metro Hotel offers free Wi-Fi and free private parking. Just a short drive from the Pontypool and New Inn railway station and three miles from Cwmbran railway station. The rooms boast Freeview television and tea and coffee-making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool's town center boasts various restaurants, shops, and pubs. The BEST WESTERN Pontypool Metro Hotel is just nine miles from Newport's city center. Enjoy your stay.

    Less More
    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Business center
    • Concierge service
    • Laundry service
    • Coffee shop
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 831 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
      8.6 "86% said the bathroom was clean."
    • 7.5 "Nice rooms."
      9.1 "91% said rooms were clean."
      9.2 "92% enjoyed the shower."
      8.3 "83% appreciated the modern rooms."
      8.6 "86% said the bathroom was clean."
    • 7.2 "Good location."
      8.3 "Great parking, according to 83%."
    • 5.9 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.0 "For only 50%, the noise level was all right."
    • 5.4 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.3 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 531 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.5 "Good location."
      8.5 "Great parking, according to 85%."
    • 7.3 "Nice rooms."
      9.2 "92% said rooms were clean."
      9.2 "92% enjoyed the shower."
    • 5.7 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 4.2 "Internet is poor."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 91 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 7.3 "Good location."
    • 7.2 "Nice rooms."
      8.9 "89% said rooms were clean."
    • 5.9 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.1 "Breakfast is mediocre."

    Overall Rating

    8.7 Excellent
    Based on 207 reviews
    • 9.6 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.5 "Vibe was good."
      9.0 "90% thought, the hotel was modern."
    • 8.2 "Rooms are great."
      7.4 "74% said the beds were comfortable."
      9.3 "93% said rooms were clean."
    • 7.1 "Good location."
    • 6.6 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 5.4 "Food is average."
    • 5.1 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    "Professional service"
    data provided by TrustYou

    Photos
    Map

    Map

    Close