Overview

Best Western Pontypool Metro Hotel

Lower Mill Field Pontypool, Pontypool, NP4 0XB, United Kingdom
+44 149 575 0552

$63+

Overall guest ratings

8.7/10 Excellent
Based on 807 reviews

Review highlights

  • 9.5
  • 9.3
  • 6.3
  • 6.2

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service

Nearby

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    About

    Situated in Pontypool, the Best Western Pontypool Metro Hotel offers free Wi-Fi and free private parking. Just a short drive from the Pontypool and New Inn railway station and three miles from Cwmbran railway station. The rooms boast Freeview television and tea and coffee-making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool's town center boasts various restaurants, shops, and pubs. The Best Western Pontypool Metro Hotel is just nine miles from Newport's city center. Enjoy your stay. No housekeeping services available on Dec. 25 and 26, 2016 or Jan. 1, 2017. Additional toiletries, towels and room replenishment items will be available at reception.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Business center
    • Concierge service
    • Laundry service
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 807 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.4 "94% thought, the hotel was modern."
      9.4 "94% enjoyed the friendly atmosphere."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
      7.5 "75% said the bathroom was clean."
    • 7.6 "Nice rooms."
      7.2 "72% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      9.3 "93% enjoyed the shower."
      9.1 "91% appreciated the modern rooms."
      10.0 "100% were happy with the tv."
      7.5 "75% said the bathroom was clean."
    • 7.6 "Good location."
      8.5 "Great parking, according to 85%."
    • 6.3 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 6.2 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    • 4.4 "Bar is not good."
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    Overall Rating

    9.0 Excellent
    Based on 540 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.6 "96% thought, the hotel was modern."
      9.4 "94% enjoyed the friendly atmosphere."
    • 7.7 "Good location."
      8.6 "Great parking, according to 86%."
    • 7.6 "Nice rooms."
      7.2 "72% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      9.2 "92% enjoyed the shower."
    • 6.0 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.5 "Breakfast is mediocre."
    • 4.5 "Bar is not good."
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    Overall Rating

    8.6 Excellent
    Based on 72 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.5 "Good location."
    • 7.3 "Nice rooms."
      8.7 "87% said rooms were clean."
    • 6.2 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.2 "Breakfast is mediocre."

    Overall Rating

    8.8 Excellent
    Based on 193 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 9.4 "Awesome vibe."
      9.5 "95% thought, the hotel was modern."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 7.8 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      9.1 "91% said rooms were clean."
    • 7.6 "Good location."
      8.3 "Great parking, according to 83%."
    • 6.5 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 6.5 "Internet is average."
    • 5.3 "Breakfast is mediocre."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou
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