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The staff are super friendly and go out of their way to accommodate guests! The hotel is very charming and situated on a beautiful lake. There is also a small waterfall on the property which makes for a very romantic setting. This hotel was great. I would suggest that they put spa shampoos and conditioners in the bathroom for guests. It would be a nice touch plus the majority of hotels do this now!
The location of Deerhurst is lovely. I recommend trying it, but it would have been more enjoyable on a less busy weekend . They provided free of charge, cross country skis, snow shoes and skates Too busy! A wedding was going on there, Family Day weekend, and a fire alarm was pulled on Sunday night.
Location, looking out at Lake Rosseau, while sitting on the pub patio, was amazing. The colours were beautiful. All of the staff we met at Windermere house were wonderful, very personable, helpful and friendly. We had dinner in the dining room, the dinner was spectacular. Probably not to everyone's taste, however, every once in a while you need to experience the finer things in life. The food and presentation were spectacular, a flavour explosion in your mouth, kudos to the chef. Our room was comfortable and lovely. As there were probably 10 people staying at the resort, I felt they could have upgraded our room to a lakeview or a balcony, at no extra charge. The breakfast was lovely with a good selection to choose from. When we booked our reservation, the website indicated that there were two rooms available for the date requested. When we arrived the resort was essentially vacant.
The view from my room over the lake was beautiful. The decor was classical modern and impressive. The TV was located in a position where it could only be viewed from the bed. I prefer to view TV from a chair.