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Convenient location; always feel welcome - have stayed there 15-20 times over past 3-4 years. No
I was bitten by the bedbugs. It was terrible!
Well kept facility, good breakfast for the price, best price in the area for a hotel with two beds in a room, close to Shoreline Amphitheater. Out of the way location.
It was where I needed it to be. It was clean and easy to deal with through Kayak. Just a place to sleep. Nothing noteworthy.
It was in a pretty good location since it does have a Palo Alto address and is right on El Camino Real. But, it is not right in the heart of Palo Alto near downtown or Stanford. They do offer a free bag of chips and free water (Kirkland brand) in the room. And, there is a coffee maker if you need it. EVERYTHING! This is a total "bait and switch". The website presents a cute, quaint hotel both through the photography/logo and language that is used. It is anything but. I looked in the closet and saw an old, used "Days Inn" paper cup (why has the closet not been cleaned out!!!), and it made sense. This must be a former Days Inn. The rooms are motel-style where they open into a parking lot. They feature a weak chain for the door. I was 1,000% disappointed, especially for the price. The website said, "our continually updated, one of a kind guest rooms feature plush beds, modern bathrooms, and a full array of amenities." This place is nothing like that description. It is not at all updated. It was formerly a Days Inn, and it looks like an old, out-of-date Days Inn that would be better in a low-end neighborhood not Palo Alto. The only good thing about the room is that it had a large flat screen TV with Dish Network. And, there is free wi-fi. The beds have no headboards, the pillows are bad, the bedspreads have stains, the lamp shades were cracked and showing yellow water stains, the furniture is way out of date, the hangers were old, the room is super small (had to put the luggage rack in front of the entry door to have room). The bathroom is bad – the door didn’t even close all of the way. The towels are like loofah sponges - very thin and really rough. I noticed wear spots on the carpets and the walls were dinged and nicked. And, sadly we paid $238/night - $270+ with taxes/fees (based on the language and imagery on their website). It is really bad. I would AVOID this hotel like the plague unless they offer a super, super low rate. The lady at the desk claimed that they were renovating (I saw no evidence). I highly recommend you wait until the renovations are done and then give it a try (but, only once you have photo confirmation of the end result). If their renovations live up to the website imagery and language (and price), then this will eventually be a fine local hotel. But, right now, it is not good at all. The lobby features tired wood paneling and very tacky decorations. And, they offer a "grab and go" breakfast, but it is super basic with plastic packaged muffins and danish. I highly recommend you avoid this hotel!!
I just liked everything about it nothing really negative. If I had to be picky the fact there wasn't many movies on the tv but everything is HD so how can I really complain?
You could hear every footstep from person in the room above.
It had a siting room and a small kitchen( microwave, sink, small refrigerator. The heater/ air conditioner was in the siting room and not the bedroom. Somewhat cold in the bedroom for this time of year. I also felt the price of the room was somewhat high for this time of year. There is no workout room.
Palo Alto is full of more affluent folks, so it was wonderful to find this nice reasonable family place. Wi-fi, newer bath and lighting, comfy duvet, and 24 hr staff to answer a traveler's questions. Variety of restaurants and a Sunday Farmers' Market to enjoy. Coronet added to our pleasure at seeing the grandchildren. Glenna
Great location, very convenient to everything in Palo Alto. Good parking. Some upgrades to the room. Included a small kitchenette. Exceptional bagel place withing 1 minute of the motel. Staff was polite and efficient. Motel was fairly dated. Water pressure in shower was terrible.
Very friendly, helpful staff. Location right within Palo Alto. Traffic/street noise; could hear my neighbor next door. Older facility. Price for what you get wouldn't make sense anywhere else except in Silicon Valley or Manhattan.
The Stanford Motor Inn was two miles from my appointment with Stanford University Medical Center and was an easy commute. I found my stay to be quiet and clean so I was happy.
Located close to the Stanford University campus. Murals painted on the exterior walls in the inner court yard are an interesting touch.
It is a good place to stay..and nothing bad about it
Friendly staff. Beautiful plants and flowers, especially pool area. Convenient to Palo Alto. Convenient to several restaurants. A bit downscale. Older motel with few room improvements. No elevator.
Overall the room was good, particularly with the wood floor and nice bed. Staff was excellent. Great location as well. Close to many fast food, casual, and sit down restaurants. There was no shampoo or conditioner in the room. Weird.
The staff was very nice, courteous and professional. The grounds were well maintained. plenty of towels No insulation = very noisy and cold. spots on bed cover felt like sweeping the floor
good clean rooms. police was always in the area. felt kind of unsafe at night.
Easy parking. Quiet. Musty smell in room
It was very clean and it was obvious they were actively remodeling and it was very nicely decorated.. I travel a to. And honestly I realize that hotel beds are not the best, however I honestly looked to check if I wasn't actually sleeping on a boxed spring that is how bad it was .. Worst ever!! And usually when a mattress totally sucks you can position your pillows to help. Well that only works if your pillows aren't the size of throw pillows the small kind and hard as a rock flat.. In retrospect they were probably sold as a matching set with those bedrock beds..
I was very disappointed overall and would definitely not go back. I moved the next evening to Best Western Mountain View and this was a much better hotel for the same price. Poor cleanliness, noisy and internet did not work.
I love the two room suites. They are two bedrooms and a small kitchen area for a price that cannot be beat. The hotel overall is a good deal and close to lots of good food. The outside is undergoing upgrades but the rooms are clean and quiet and spacious. The pillows are small and the water pressure in the shower was not awesome. I'm not sure if the water issue is due to city usage restrictions or not, but my water was cold by the end.
convenient and inexpensive, nice staff...room fine for the price, close to everything you need in the area
for the price it was very clean and in a good location. I would stay again.
Room was good (big enough and clear), location is excellent (not so far from Stanford Univ.) Hotel really has no breakfast room
There was a refrigerator in the room, tv, wifi, and a bed. These were the good things. If there are any other suitable choices in hotels, do not stay at this one. Paying a bit more would be worth it. It was dirty and quite smelly,
The room was comfortable and clean on the inside. It was quiet and in a good area. Good water pressure in the shower. Good tv. No ice machine! Scary looking exterior. ...surprised to find a nice room on the inside. No pool. All the motels in this area are way overpriced.
I liked the retro feel, but basically clean and not old.
Overall it's ok for a quick stay! And the only thing I enjoy there is because the room have a coach and free bottle of water as compliment. The room has a smell like whore house! And the bed are not so comfortable to lay on. Extremely very firm bed and it make little noise when you moved a round it. It sounded like it's been used up so much and Very old bed that need to be replaced!
You can park in front of your room. Wittle motel is located near shopping centers and restaurants. I was able to check out later then the checkout time. The price paid for the room was good compared to similar motels/hotels in the area. The room comes with two free water bottles. They clean the room and do your bed everyday. Check in time was at 3pm, I arrived at 3:30pm to check in but i couldn't because my room wasnt ready yet so I didn't get my room until after 4pm. Many things inside the room are old and need to be replaced; the furniture is faded and had stains inside the drawers, the towels had rips in them & were worn out, the king size bed was squeaky. The housekeeping lady was using a shopping cart for her cleaning supplies, she deserves an actual charlie cart. Although they clean the room and do your bed everyday, there is no safe box for you to keep your money and/or valuables in, so you have to be cautious of what you leave inside your room while your not there. The lady that oversees this motel isn't fond of having kids and children stay here because she feels they will abuse the rooms.
The room is not cramped and was clean. The heater worked properly and it was not difficult to set a comfortable temperature. This appears to be a family-run place, and the staff was friendly and helpful. I did not use the kitchenette, and I am not sure the stove (and oven) was hooked up to the gas. The kitchen had a mini-refrigerator, microwave oven, coffee maker, and small table. The Wi-Fi worked very well and was fast enough for my needs. The price was very reasonable for the area. Parking is a little different, with no marked spaces. It appears that you can park on the other side of the street (3 hour parking from 8 am to 6 pm) if you cannot park on the property. The lobby is not constantly staffed, you need to ring a bell and wait to be buzzed in. I was unable to figure out how to change the channel on the TV. Only one TV channel (channel 3) had a signal, and that only had the History channel. Perhaps another remote was needed to change the channel fed to the TV.
An older motel in a mostly residential neighbourhood, well kept, clean, nice owner, great price, perfect for our one night stop over.
The location was good, but other than that, I didn't like anything about this place. I found a live cockroach in the room. The room was dirty, the facilities were poorly maintained. The walls were paper thin. Do yourself a favor and spring for a nicer hotel.
I like how the beds are big and the rooms are comfy. Very clean
It was very close to 49er stadium. There was no bar on site. The bar was about a half mile from the location of the room. We had to literally break the door down to get into the room. After getting our room key and not being able to get in we went to the front desk and the lady said to ram the door with our shoulder. we went to her a second time with the same problem. she finally came out and tried to get inside but could not. after about four tries we finally were able to get into the room but it broke the latch off the door making it easily accessible for anyone to get in if they wanted too...Overall not a bad place to stay but I would not recommend just because of the overall experience at that location...very poor customer service.
Cleanliness and facilities are ok Employees never address complaints. The breakfast was really bad and was mostly over half our before the time mentioned.
I liked how quickly they responded when the shower head in my bathroom did not produce enough water flow when taking a shower. I brought the issue to their attention in the morning, and by the early evening when I returned to my room they installed a brand new shower head that works excellent. They really wanted to please! I wish they had a bigger breakfast.
This has a motel feel.
Room was clean, staff was able to satisfy request for location on ground floor. Continental breakfast was a joke. But Denny's gives 10% off. Tub is worn, but shower worked fine.
friendly front desk guy, clean restroom, clean carpet floor...you have a fridge,tv,desk,private restroom,shower, plenty of towels, shampoo and soap
Close to historic downtown. Rooms need upgraded .. Ceilings stained .. Tub was old and peeling. Old style TV
Bed was comfortable, clean. Pretty much everything else. For #170/night I would hope for a whole lot more. 'Breakfast' was particularly disappointing. Building shook anytime anybody ran up/down stairs.
There was a fridge and a microwave, a couch, many pillows etc standard room nothing extraordinary Remote did not work had to go change it, carpet was so filthy that when I walked barefoot for a few minutes my feet were black it's disgusting
Dried poop on toilet bowl from who knows when. Dirt everywhere. Uncomfortable pillows. TV did not work properly. Water bottle dispenser outside out of order for 4 days. It goes on an on. Nothing
The flat screen tv was about the best thing there. However, it was inconvenient to have to use two controls for the tv. One control was to change channels, the other control was for the power and volume. Our towels were stained/dirty, pretty thin and worn out.
Rooms were immaculate. Locally owned by people who obviously care about the comfort of their visitors. Housekeeping clearly took pride in their work.
location,easy to get to.quiet. small rooms.i didnt like the bed and found the pillows to be uncomfortable.stains on the blanket above the bed sheets.
nice clean convenient
Ground level convenient to parking. Convenient tp PA hospital for VA O ;logged on the the hotel web site and notice Priceling was showing a $75 rate, while I paid $95 thru Booking.com. Note a good reference for Booking .com
I like the location, it is near the castro street, makes us easy to get food and other things. The room facility is complete also and the room is clean. Better to change the lotion with the better fragrance and add HBO in the TV schedule.
The room was big and it looks like they take care of their rooms Everything was perfect for one night
Nothing in particular. It was fairly ok....
Simple and comfortable Lack of hotel staff attentiveness. Breakfast was never ready at the time advertised.
Traffic-favorably situated hotel, clean room, very friendly staff. The "Castro", a street with dozens of restaurants, bars, coffeeshops etc. just a walk away. Ideal starting point to explore the surrounding cities.
I checked in at 6pm and it took 15 minutes before someone came to the desk. Advertised a continental breakfast which included coffee and juice only.
Convinient Location for my business
It was very clean and comfortable
Location & staff are excellent; very nice, family oriented people and close to shopping centers. Accommodations are comfortable. Rooms are appropriate for the price but need better upkeep. No real coffee or breakfast.
nothing It was a dump, paid to much to stay in a run down room in a bad area
This hotel was surprisingly safe, clean, and spacious for its budget price.
Desk clerk went out of his way to help with the TV problem. Wasn't his fault that their satellite service didn't supply access to the Warrior game. Microwave and small Fridge were welcome. No clock in room. No tray in shower for soap, etc. The huge negative is that their satellite service does not provide access to the Comcast channel. Inconceivable and totally unacceptable.
Location was great. Walking distance to restaurants and Target was a plus. Television remote. No directions and buttons on remote were unreadable. Had to guess how what each button was. Also they had satellite with no instructions on how to turn on (took about 1/2 hour to figure out).
There was no hot water, the front desk person said I should run the water for 10-15 min. Who does that, especially in California where we have severe droughts. The windows haven't been cleaned in months
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The staff was helpful and friendly very quiet Parking to little
It was close to all major retail and major roads. This should be 4 star motel.
convenient location, cheapest price in area The pastries for the included continental breakfast all contained artificial colorings which are harmful to many people. The lights were not set to have a light go on when the switch by the door was flipped No sheer window covering, just blackout drapes
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