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very friendly efficient staff and excellant food poor car parking also a street plan of portrush one way system would have been a great help
Excellent Breakfast. Spacious rooms. Very tasty Sunday lunches. No free wifi included. However Bitbuzz payable wifi is available throughout the entire hotel.
The location of the hotel is excellent. Bedroom very spacious & comfortable. Staff friendly & helpful. We hope to return again.
The staff were really welcoming, buffet breakfast yummy and room a really good size and very comfy. Would definately stay at the ramada again! The automatic light and fan in the bathroom was a bit frustrating if you had to use the bathroom in the night cos it took ages to go of. A switch would be much better. But this was only a little thing.
The welcome to the Ramada was excellent, making me feel really glad to be there. The staff were friendly and pleasant. The rooms were very comfortable. The restaurant was excellent, the food was outstanding.
Breakfast, the location the bathroom stunk of smoke
The Breakfast was so lovely and i like that you could serve yourself, Did not like that you could not bring food or drinks into your room.
A great location for enjoying the treasures of the Atlantic coast. The room was spacious, warm and comfortable.
I enjoyed the relaxing atmosphere within the hotel. The staff were excellent.
Location, staff Cobwebs in bathroom, Karaoke until very late one night
Good position, hotel side nice and clean, staff very friendly and helpful. Not keen on karioke in bar every night, would have liked a seperate residents bar. Bar needed a refurb. And would have liked more tourist information eg bus time table into town in the evening. Also stopped serving food at 7.30 which I felt was a bit early
Everything was excellent I tried hard to find some bad points and could not find one single problem
the room was a good size,staff were verry friendly if maybe a bit laid back,great fire in bar!! small t.v. in cold part of bar
Excellent location on coast. Food basic but wholesome and reasonably priced. Rooms not serviced every day. Only 4 channels on TV. WIFI only available in reception area. Breakfast only served from 8.30 to 10.
Bar staff were very attentive and well mannered
Pleasant Staff. Hotel very quiet.Dreary colour scheme.No decent sea view.
Location, the staff were vey helpful and the breakfast included was excellent. Just the room i was in had an ajoining door to next dors room.Got very noisy and could hear everything till the early hours.I was offered a different room on complaining about this tho.
Very reasonable cost and nice breakfast Lack of information / bistro menu in room
Comfortable room, clean, excellent breakfast and service, good car parking. None although had to ask for heating to be turned on. Perhaps slightly pricey.
Staff,Food,cleanliness,price Nothing Nagative to say.
We had a very relaxing weekend stay. Good location for shopping in coleraine. Also food very good. Have stayed here before and would stay again. The only complaint would be that the mattress on the bed was very uncomfortable. We are spoilt at home with a memory foam mattress so no matter where we stay now the beds are uncomfortable!
Super fast check in Very cold bar/ dinning room very difficult to book online - the main Best Western site did not seem to know of the Hotel. Booked through hotel booking agency.
A nice, quiet hotel within walking distance of the town and beaches(about 30 minutes) Nice large clean room, which was very comfortable.The breakfast was very good.
food and hospitality exellant
could not get a drink after 9 pm.Also note in the room that you are not allowed to drink alcohol that is not purchased on the premises.This forces you to go out at night.
The spa was great although only open in the afternoon (3-8pm) The room was very clean but there was a wooden sliding door to the bathroom and the room was not as luxurious as I expected for a four star hotel.
Very clean , comfortable and competitively priced hotel with courteous staff. A thoroughly enjoyable weekend stay.
it was a very relaxing place the only thing was that the spa was only open between 6pm and 9pm.
a boutique hotel with a family atmosphere - wonderful.
The spa with steam room and sauna was nice to visit at end of a busy day of walking and climbing.
They upgraded us for free!
The staff were very friendly and helpful. The room was of a high standard, and the restaurant was excellent. No option of a smoking room
On arrival we were upgraded to an executive room which was a lovely surprise!
The lodge is located downtown and our room had a wonderful view over the sea.
A first class hotel, welcoming and excellent room
The cleanliness of the rooms
Very helpful, obliging and friendly. Excellent breakfast to start the day. nothing
We loved Albany Lodge. Richard was very welcoming and the rooms were very attractive. The views from our room were excellent and it had a chaise lounge so you could sit and enjoy the view. Nothing in particular. There is no lift so that might put some older people off if they have to walk three floors.
The personal attention and the little details such as the inclusive soft drinks and snacks.
friendliness of owners, cleanliness & decor of room, nice breakfasts only the creaky floorboards in the room above !
peace and quiet No.
location - town centre and beach just behind the corner... old building in the beach view mould in shower
Location was great as it central to everything.....Staff very helpful...found my room to be clean and comfortable i really enjoyed my stay in Albany Lodge.
friendly staff with a very substantial breakfast given. The decor is quite old fashioned
Convenient to center of Portrush and a great center to start Causeway Coast tour. Hotel is clean, cheap but very dated. Don't expect luxury power shower rather weak triton.
Down to earth, no pretentious crap, basic & clean rooms (that’s all that’s ever needed), friendly staff and a warm welcome, great fun at karaoke night and the hotel is conveniently located close to the beach. None to note.
this trip was for our daughter's 7th birthday treat. the hotel staff and customers made her feel like a princess. it really was a special birthday for her thank you very much
Staff were great,breakfast was super bar was fun until everyone got bladdered.But then im not a pub person,some people may love this.The price was definately right. We had a first floor room the noise from the bar into the small hours was horrendous, the people in the room next door were in loud converation until about 4 in the morning, consequently we had very little sleep. In fact we had no sleep.
The staff were brilliant, being younger and going to Kellys the staff were great at times for us coming in, and also with us being smokers, they were very helpful with us coming in and out late at nite going for smokes The only thing was wen we booked originally we'd booked a family room, for 4 adults which we put in our search box when trying to find a hotel, and it still pulled up the Port Hotel Family Room, i would suggest that if this could be changed to do so. The staff were very good at sorting this problem for me
Breakfast was ok We stayed in a twin room as no available doubles.the room was tiny and so were the beds.the tv didnt work properly the toilet swayed when you sat on it.the corridors were like a maze it was very difficult to find our room as rooms 18 19 and 20 were not marked out even the lad that worked there couldnt find them
No stairs, I have a problem with my hip, dinner not nice at all no taste of it! Ordered chicken dinner but recieved roast beef instead!
Nothing too much trouble staff always very pleasant and helpful places all were very security conscious Bar shut too early and no entertainment
Family room had two bedrooms Hotel very clean but quite old
lovely and intimate, slightly old fashioned but in a really lovely way, great location. will definitely go back if ever again in north ireland.
Room amazing - king size sea view None
the breakfast was great. its basic accomodation but great value for money.
Very convenient to Bushmills Tour, Giant's Causeway and Dunluce Castle. THe Harbor Bar was very nice and convenient for eating. Parking in front was easy. Nice view from our room.
View was excellent and room was lovely
Very comfortable bed and clean. Enjoyed breakfast too. Friendly atmosphere.
Fabulous kitschy decor! Wonderful view of working harbor and beach. Convenient on-street parking. Close to Dunluce Castle and Giant's Causeway. Helpful, pleasant staff. nothing
Very friendly staff, excellent breakfasts, lovely location, free wifi in room. Parking outside hotel was okay whilst we were there but could imagine it being challenging in high season.
Room adequate for our needs,owner very nice,lovely breakfast None
Friendly staff and nice atmosphere
The location and the food were very good. The music was very loud. There was also a lot of noise from other hotel guests and staff.
wifi weak. loud music on weekends. no view. not worth the amout paid.
Th comfortabl accomodations and the food at the Skipper's Th disco next door at night.
very very nice
The entire hotel was fantastic. Never stayed in a place where the staff are so friendly and helpful. The hotel was extremely clean and the beds are very comfortable. A lovely place to stay. Although the bar underneath the rooms did not cause us any bother, we were not disturbed by noise, it could possibly be an issue if placed in a different room.
The staff members that I interacted with were beyond nice, remembering me and following up on earlier questions I had. Great room, super comfortable bed, location was perfect as it was right on the bus line to take you around the major sites of the coast. Also, as a personal preference, as they don't have/need air conditioners I wasn't expecting anything. But they have floor fans which I love since I use them myself to sleep so that was amazing (although this might just be a summer thing). Great experience! The walls were thin so you could hear a lot going on but honestly it's a quiet hotel with families and couples so it was never an issue when trying to sleep.
The food and the staff. Didnt like the fact that i didnt get 2 sleep coz i wasnt informed of a night club being in the hotel. Was a bit 2 expensive for the standard of the hotel.
The staff were lovely and the bed was very comfortable. The food is great and reasonable prices. We stayed for 2 nights and found as a couple that Sat night was not relaxing - the place was full of hen nights who partied until 5 in the morning! We wish we had been warned how noisy Sat night would be! However, Sun night was lovely and quiet - very relaxing.
The staff were very helpful and friendly and the room was comfortable. The bar and food were great. There was just one difficulty - detailed below. The music from the discotheque was extremely loud and kept us awake for several hours. This was the only problem as everything else was great.
the people were nice, the food was good and it was in a good location.
it was the worst place we have ever stayed. we were over charged for the first room we stayed in and they would not refund the money. The first room had a double bed that blocked the bathroom door opening,in the bathroom the toilet was right beside a frosted window and passers by could see you as you sat on the toilet, there was no toiletries in the bathroom except for a very old well used cracked bar of soap, outside the bedroom window was
good location the room could have done with a hoover, as it was very dirty.
Nice Breakfast and sea view. When we cheched out, the card machine didnot work. The Lady staff said if I put in the wrong pin! Does it mean I donot want to give money to her?? The reason is that the telephone was not handed off, machine was not authorid!
the jacuzzi breakfast too early 8 to 930. no view from room and no openers on any windows no means of fire escape in room
Nice area, friendly staff, tasty breakfast The room was could done with some diy work as a door frame was very loose preventing an easy exit from the bathroom. A piece of wood fell loose out of the wardrope when I opened it.
the meals wer eof a high standard the pictures in hallway...dark & spooky!!!!
Restaurant was superior... we were delighted with dinner and with breakfast.
Great location looking out to the ocean. Cetrainly value for money and the staff were excellent. Highly recommended.
Location close to the centre of town n/a
Pleasant atmosphere, very quiet, lovely dining room and food and very helpful and friendly staff.
Very comfortable,clean, well seviced room. Good food available at decent prices. Very friendly staff. Excellent breakfast. Ideal location for exploring the Giant's causeway coastal area.
This is one of the nicest hotels in which we have stayed. The room (#5)is beautiful, although not for the view; the food is delicious and plentiful with a lovely dining room; the ground floor bar is welcoming; the staff are pleasant and helpful. Water pressure in the shower is low and somewhere to hang used towels would be useful. A little way out of the town centre.
Well furnished clean hotel eith excellent resturants None
location good, room comfortable
A lovely hotel in a spectactular location - very modern and bright.
Comfortable bed and friendly staff Low pressure in shower and the room was cold and difficult to get warm
Cleanliness , friendly, good breakfast None
excellent location for touring rope bridge & giants causeway.large comfortable room with huge bathroom.good value for money and tasty breakfast. would definitely stay here again! no.could fault nothing!
Made very welcome from our arrival to departure and the roomm was confortable and the breakfast excellent. None
The owners were both friendly and helpful