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It was a good location and an interesting hotel, very large with many dining rooms. Very good food. Clean rooms. Very small rooms with a balcony but no view of the lake.
Kindness of staff
Well furnished, clean apartment with good access to public transportation. Excellent service.
No services, no room services, we waited 1 hour to get our meal at the hotel restaurant and finally we walk out .
Breakfast excellent well run;interesting building and decor Not a compliant but not geared to the tourist;lack of info ;transport to potsdam ;although staff were helpful
Nice and very clean. Very good breakfast buffet. This was the smallest room I've ever had in a hotel. The doors and drawers of the furniture next to the bed couldn't even open all the way because of the proximity of the bed. Our double room was really too small for two people. The soap dispenser at the bathroom sink was empty.
Nice breakfast. There were no airconditioning at all in our room.
Good food and staff excellent. Very clean hotel. Shower was broken, no extra blankets or pillows in the room.
This is a relatively quiet hotel with good access to Potsdam and Berlin. The rooms are adequate and clean, the staff are very friendly. seating arrangements for Sunday breakfast with large round tables of 10 are more suitable for conferences or youth hostels.
We asked to arrive earlier and have two extra beds for the kids - which was no problem at all. There should be an opportunity to book parking in advance.
Nice room with a good bed, above average breakfast and very friendly and helpful staff
- well-equipped bathroom (even with loudspeaker to listen to music from the TV!) - missing towel - price-value relation not satisfying
REally enjoyed our visit would be happy to stay in this hotel again
the location was very central. the bathroom was clean and the shower good. the staff were friendly and helpful. The double bed was two twin mattresses pushed together not a double mattress. The breakfast was overpriced at 17 euro per person. we did not take this up.
non-smoking rooms and cleanliness It was unusually hot weather and the ac was inadequate for the temperature - but given the green-house problem, understandable. Other than that, the hotel was wonderful and we would definitely stay again. Great service and location.
central location, helpfull staff
Nice, modern hotel with some rooms in part of an old building. Rather well appointed. Freindly staff. Breakfast in the restaurant is awfully expensive. Car park is equally expensive.
Room was quiet. Hotel was central. Garage available. No easy chairs for sitting and reading/watching tv. No complimentary bottles of water.
Excellent location, beautiful room, helpful staff, very near Dutch quarter and lovely restaurants, good value for money
Nothing. Mattresses are as bad as it gets.
To be honest, I was disappointed because I felt the stay did not quite match up to the price and brand. (This could be an aspect of the hotels in Potsdam in general though, I don't know). Good points: The room and floor was clean. The young robust girl in the restaurant in the afternoon/early evening was very kind and thoughtful. Disappointing points: The bed was mattress was very soft and sagging in the middle, and the shower drain was not very robust and the water built up. Smoke was also coming into the "nonsmoking" room (while that might be a problem of a guest rather than just hotel).
WiFi was very unreliable and not worth the extra room cost to get what was supposed to be a good quality version
The location just off the Luisenplatz is excellent, the breakfast was excellent and the staff were friendly and efficient. There was no free access to the internet but wiifi cards could be bought.
Its proximity to Schloss Sanssouci--one block away--& the historical center of Potsdam--one block away in the other direction. The bed was rather hard, there was only one pillow on the bed, & the staff did not greet me each time I passed Rezeption.
The hotel is on a quiet street yet right in the heart of things--the entrance to Sanssouci is a block or two directly down the street, there are numerous restaurants with a couple blocks, and the Brandenburg Gate and pedestrian area is just across the square. Hotel staff was very friendly and helpful. Breakfasts were pricey at the hotel, but there are several cafes within about three blocks where we could get as much as we needed at half the cost.
Great location, right next to the park and walking distance to shopping. Friendly staff. The free travel pass is also very useful to take local trams, buses and trains. Used that to spend a day in Berlin and to go to the airport. Problems with billing, breakfast added automatically even if you did not not have any. Please, check your bill before leaving.
Consistently friendly and helpful service; small menu, but food of excellent quality; very good breakfast; hotel overall well designed; loved the decor in the dining room, nothing overdone; functional and pleasant style throughout the hotel.
Kind staff, comfortable bed, good breakfast, terrace. -
Non smoking room. Friendly personel
Location was the best!
Very good clean rooms and very friendly hotel staff. Very good location for hotel. Car parking should be inside the room rate, makes easier to decide. No free WIFI is not acceptable now-days. Seems You can still survive with that in Germany, but please come to XXI century ASAP. Food was expensive, but it does not matter, there are many small cafes around hotel, just a little walk and You can have Your morning cafe cheaper.
The rooms were well decorated and spacious. All our requests before arriving were met and the staff were extremely helpful. The spa facilites were well maintained and opened until 10pm plus they were open to children too (helpful if you have a 5 year old in the party). The price of the breakfast was expensive and as a result we went into Potsdam for ours.
Easy 10-15 minute walk to the city center. AC. Located in a great area of town and was easy to drive to. Great indoor swimming pool and sauna facilities. No breakfast alternatives available near the hotel; had to walk to city center. Parking is extra (12 Euros).
The staff were very helpful. I sprained my ankle during my visit and your staff helped me find the nearest pharmacist, provided a bike for hire and ice packs. Overall I felt that the cost of eating in the hotel - breakfast and dinner was a little expensive. This may have been due to changes in my the value of currencies, but even in terms of other establishments in Potsdam the hotel was expensive for food.
Very comfortable and high standard hotel. Located in beautiful nad historical area. Rooms spacious and nicely furnitured. Whole hotel very clean. Very good breakfast with lots of choice, however quite expensive (19,5 EUR). Parking garage available on site. We stayed there only one night and wil definatelly come back in the future.
The rooms is big enough and clean. Breakfast is good.The area is quiet but pretty close to the centre.
Very friendly staff and clean rooms.
The great service from the staff, the large studio room with kitchenette, the spa area, bike rental facilitated by the hotel, the location close to the castles.
Extremely high and unreasonable phone charges
location, good restaurant and breakfast, panoramic view of the city, cleaning of the room. room very small
staff helpful. Location excellent room cold
It is very expensive considering that the room is very small and it doesn´t offer anything extra for the price. We totally dislike the bathroom, it was very small, bad located inside the room, the door was transparent and it has no good ventilation. The room in general was very smaal and has no enough space to put our luggage. The people on the reception desk were not nice.
The Hotel is within a short walk to the centre of Potsdam, so sight seeing and shopping on foot was a pleasure. My only wish was that there was a gym or sauna of some kind.
The hotel's location is terrific, right on the river and looking out at historic buildings. Breakfast was quite expensive; hotel parking (for a fee) was difficult to find when arriving after dark.
The somewhat open planned en-suite facility in the room
Excellent breakfast, great location, close to the train station and the public communication hub. Despite the description on the front page not all the rooms offer bathroom with bathtub but with a shower. Moreover I find that there is really no space in the bathroom and that is mostly due to a bad designs which absolutely lacks functionality.
My room was just in front of a festival and was very noisy, specially on the week-end. I asked a room in a different part of the building but they said they were full. I doubt it. So, they don't care much about their clients.
bathrooms have no doors .. you walk through the coridoor and you hear other's at the tops
lrge windows too expensive and it is not 4 stars hotel ... 3 maximum. Far away from Potsdam center, taxi very expensive, have to pay for everything ( even for Potsdam map!). Room was not very clean, bed was weird: left side was 10-15 sm higher right side. Interent is too expensive.
Everything-staff was very helpful and friendly. Rooms were large, clean and comfortable. Excellent breakfast. Great value for small price.
big room and bathroom
The hotel was clean, friendly, the food was great, unobtrusive tram service to berlin was right outside the hotel. Tickets were free thru the hotel. Grocery store was across the street. Upscale area with soviet era apartment blocks all around. Stay here if you have a car. Price was a little much for a hotel that far from Berlin. Sauna was basic for european standards. Not european luxury but european efficient.
If you drive to Berlin on business that's you ultimate choice! Very close to the highway - 10 minutes drive from icc Exhibition Center which makes it effectively way more convenient than majority of Berlin's hotels. Sparkling clean even by German standards. "Stern" shopping mall with lots of great dining options nearby. Reasonable price for Internet (13 eur/24 hours). Staff's English skills could be better.
clean and quite place the internet service
The room was attractive, clean, and comfortable. The hotel restaurant was good. Air conditioning was not very good.
The close proximity of the sauna complex Having to pay for the sauna when we were hotel guests
If you like to stay out of big town, this is defenitely place to be. There was not clear, that this place is completly seperated from the Town and if you want to enjoy scenery of this little town and the social life you have to drive around.
Friendly reception staff who allowed me to use their computer so that I could check in on line for my return flight, thus saving time at the airport. The pillow on the bed was very thin and had a strange smell. I asked for more pillows and was allowed one extra.
Clean, convenient, quiet location next to park, friendly and helpful staff. Unique design, excellent location! Amenities were not included such as internet, breakfast, spa/wellness center - there were extra fees for these things, although it was nice to have these things available if people don't mind spending more money.
Very pleasant and relaxing stay , especially good football world cup facilities No complaints
Great breakfast and lovely river walk
Hotel is located close to Potsdam City Centre with trams & buses located directly at main entrance making access to all the tourist sites extremely easy. Also only a couple of minutes walk from Charlotenhoff train station - on the shuttle line to Berlin Schoenfeld Airport - absolutely no need for a car. Hotel is also overlooking the Havel river in a very peaceful & relaxing setting. Decor is modern, minimalistic, quirky & colourful - might not be to everyone's taste. Breakfast not included in the room rate - there is a charge of €15 per head for breakfast which is very overpriced compared with most of what is available in Potsdam. The 'bar' area is not very inviting or comfortable & service was very lack lustre.
very nice and clean and close to the center
Nice room, modern facilities, friendly staff Internet free, but doesnt work very well. Quite a long way from the centre of town.
quiet, good bed and good size room. Excellent buffet breakfast and helpfull staff Wifi only possible in lobby and limited selection in restaurant for dinner.
Breakfast and parking were OK. The matress of bed was curved and very uncomfortable. The hotel charged an additional fee for an extra bed although they told me that they would not charge when I called them. Further, the baby cot was very uncomfortable due to a support in the center and therefore we had to sleep together with our baby in our bed.
Nice hotel, clean and spacious rooms, lots of facilities, very friendly staff. Could be a little cheaper (10%-20%)
Liked that there was a restaurant on premises. The location was good as it was very close to many historical sites in Potsdam (within walking distance). Air conditioning didn't really work and it was quite hot while we were there. No one was attending at the bar so I could not get a drink one night.
A friendly and helpful staff in an hotel situated close to a superb park in a city which was well worth the visit. For an extended stay the choice of menu for ourselves was limited.
Friendly staff with adequate English. Good shower. Good breakfast. Small private parking garage (book ahead). Walking distance to the Sanssouci park and palaces. Train station nearby (+ & -). Bus stops right in front of hotel. Totally frustrating free internet was barely worth it.
The unfailing friendliness and courtesy of the staff
Modern hotel, good sized room, friendly staff, excellent buffet breakfast. Peaceful country position yet only a short walk to Sanssouci Park and to train station to visit Berlin. no provision for making tea or coffee in room but kitchen would supply on request - no charge.
Staff very nice and polite, breakfast excellent. Quiet and very nice place. Room not suitable for families, with extra bed there is no space.
Comfortable room with plenty of space and storage. Restaurant open late, so that when I arrived on Sunday evening, I could still get something to eat.
convenient, nice room no air conditioning, lobby was dark and uninviting
The rooms were excellent, looking directly at the Brandenburger Tor. It is well worth the extra for the luxury rooms.The service was excellent, and the size of the supposedly single rooms enormous. I read some slightly negative reviews on the site before we went, and can only say that the whole experience was excellent! perhaps the breakfast is rather over-priced, but then one can simply choose not to have it!
nice place, nice crew see comment above
Good staff Breakfast not included in room price
Location of hotel and access to sights in Potsdam There was no air conditioning - although it was unseasonably hot.
Excellent service. Best location. No aircondition!
The Hotel staff were excellent. The restaurant is great and they have a fantastic breakfast! Transit to Berlin was very easy. I would definetly stay here again!
nice hotel - very large room with historical arcihtecture; a nice stroll to the nearby Sanssoussis palace - good value
Parking arrangements could be improved. There is a limited number free parking places available for guests.
We were very satisfied with the central position of the Hotel, at the square and very close to the shopping-street and the huge park and castle. Also the very good and nearby parking facilities was very good. I am very surprised that this hotel was rated with 4-stars. It was really not up to the comfort and quality that you would expect from a 4-star hotell. We had a family-room and had to accept that people living permanently in a flat right next to our room, used their balcony very frequently for smoking, talking, eating etc., which made our stay very un-private and uncomfortable, besides the fact that it was difficult to fall asleep. Also the breakfast was way too expensive.
success - great start to our holiday Staff friendliness and professionalism. Hotel very attractive all round. no
Staff was extremely friendly, hotel rooms are very nice.
Quiet room. Nice staff. Good spot to get around from I did not like paying up front it is the only place I did that. I also felt it was expensive for what we received. I managed to stay at 5 star in Dresden for less then here!!!!
Insistence on pre-paying for entire stay is both inflexible and unrealistic. Normally one pays on departure, not on arrival. Normally one is obligated for the first night only.
Lovely staff, very good location. Beautiful room. The small gifts made me very happy!
Very nice hotel - elegant and welcoming. Comfortable room and excellent breakfast.
A member of reception staff went out of her way to make us feel welcome and to provide us with information about Potsdam/Berlin which made our visit much easier. The room was extremely comfortable and staff were courteous at all times. We all enjoyed the excellent breakfast buffet. We enjoyed all aspects of the hotel, however tea/coffee making facilities in our room would have been most welcome.
Everything about the hotel was excellent from the car park to the Breakfast No pool but it was Potsdam and you could use the lake
The hotel is charming with excellent and welcoming staff. The breakfast was just wonderful. The staff went out of their way to be helpful. The hotel bus directions (on their website) was confusing to the bus driver and he was unable to correctly drop us off at the correct bus stop. The hotel might wish to be more clear about a drop off point.
This was a fantastic hotel - very fine staff and nice room with a great view! There was superb public transport everywhere, from sights in Potsdam to Berlin (a short walk to a bus stop, then connections everywhere from the Potsdam main train station). There was no tea/coffee maker in the room.
Quiet and very green location, nice restaurant with lake-facing terrace, excellent breakfast. A nice transport option is the riverboat line connecting the peninsula with a number of popular spots in the Pottsdam area. Please be prepared that your walk to the center of Pottsdam can take a while - but if you enjoy walking, this choice is nearly perfect.
Fantastic location next to the lake, with lots of trees. Very quiet environment. Hotel room had a nice balcony that looked out over the lake and gardens. Spacious room. Free wireless internet.
the view of the lake at breakfast I would not recommend this hotel as even though it has a pretty setting on a lake, the rooms are really basic! The whole atmosphere was like an old people's home and nothing like the photos on this website. There's not too much of a vibe.
Quiet place, lake, and made my family confortable. I could not find the switch for lights in swimming pool
too far from town
Breakfast Buffet and staff in restraurant were excellent including the chef! no
The hotel breakfast was awesome. The place is quiet and seems remote but is only 10 minutes from major roads and trains.Staff was the best we met in out 2 weeeks in Europe. I booked 1 comfort room and 2 standards. Upon checking out I was charged for 3 comfort rooms. I realize it was only 60 Euros but I should have looked at the bill more carfeully and disputed it then and there.
Very quiet room, very clean and modern. Free wifi at the room. Excellent hotel as 'base camp' to explore Potsdam or even Berlin - although railway station is some 20 minutes walking. Nice breakfast, friendly staff. Location is on the corner of the square is pleasant with some restaurants with terrace. No.
The restaurant is great both for dinners and breakfast. Nice location in the wild forest Nothing. Except the price for halfboard is higher then mentioned on booking.com
great food lack of swimming pool
They allowed us to stay the room until 2 oclock for free
The relaxed atmosphere, very nice, clean spa/sauna and the comfortable lounge. The quiet surroundings are very therapeutic. Staff members were very helpful. The meals are well prepared with good service although a bit expensive.
The Bayrisches Haus is a gem. Built in 1847 by Prussian King Friedrich Wilhelm IV for his wife Elisabeth Von Bayern. Hidden in a heavily-wooded park it is simply excellent. The hotel is very quiet, super clean, non-smoking. Rooms are charming, nicely decorated and furnished, with excellent beds. Windows have anti-mosquito screens. Amenities include a heated indoor pool, a beautiful spa and sauna, and free high speed internet. You find complimentary mineral water, tea & Nespresso coffee plus fruit in the room. The service is professional and friendly. The hotel is top of the range.
We had a fabulous meal in the restaurant - our best in Germany. The hotel is situated next to a gorgeous park and the bike riding is terrific. Pottsdam is a terrific small city. The whole place was full of mosquitos the size of helicopters and no air conditioning.
Attentive staff and excellent facilities. No
Attention to detail in all aspects. Exceptional Restaurant. Very quiet and lovely surroundingsin park
the ambiance, the entourage, excellent kitchen no
Peaceful surroundings and atmosphere. Very attentive and helpful staff. No
location just in front of S-station, as well Berlin as Potsdam are within reachk, very good breakfast and very good eveing meal, nice and clean room. A full duvet is somewhat hot in mid-summer
beautiful view of lake/river , make sure to book a room with a view. Also good restaurant with nice terrace. Good breakfast. Rooms are large , clean and well decorated. We will come again.
Food, service, veiw
The rooms (lake view) are luminous, 2 walls with just windows fill the room with light. The size and furniture of the room were also very appreciable. Bathroom was completely new and modern. I would have appreciated to have ac
Very good location in a nice neghbourhood. Friendly staff.
A pleeasant hotel in an excellent setting. Very convenient for the railway station yet no noise from the trains. The bar area can get very smokey in the evening - no separate non- smoking area.
terrace near the water; room; parking facility Unexperienced personnel; cups not clean at breakfast
Excellent location, just outside of the city Berlin, with access to public transport.
The Avendi Hotel am Griebnitzee is a great way to enjoy Berlin and Potsdam. You have the train station near by.
The location of this hotel makes it especially nice -- just 100 meters from the Sbahn and overlooking the lake (be sure to ask for a room on the lake side of the hotel).
great location, very clean and comfortable breakfast was very ordinary
its central location- within walking distance of major attractions in Potsdam; the restaurant served very good food (great buffet breakfast); room/bathroom were extremely clearn; Hair dryer was not working; after making staff aware of it the next morning, it was not replaced or repaired. -- While this was not a problem for me, the hotel would not be convenient for handicapped persons - no elevator. many steps/staircases.
Location, possibility of parking, breakfast.
It was very close to restaurants, shopping and castles. Breakfast was good and the staff nice to us. Only shower no tub. Shower very small. Room not clean. Mattresses old and painful for the back. The prize too much for what it offers.
The welcome, the friendliness and helpfulness of the staff, the food in the cafe and restaurant, the location.
value for money Parking facilities and the fact that the wifi not was free!
In the CIty, walking distance to Sans Soucis.
Location No Lift to 3rd.floor!!
good breakfast, great location
The location and the friendly family staff. There are many stair steps and no elevator. Older people should know about it.
The hotel is oustanding, The location is great (quiet but fairly centrally located), the staff (mostly ownwers family) very friendly and supportive, the room very spacious, well furnished and very quiet.
the breakfast is enormous and very very good...it's the only decent food we found in Postdam ;-) The hotel has one room without internet connection. Unfortunately I was in it without this fact being mentioned to me. After making note of this lack of internet...they immediately proposed an other room. Good service.
This hotel is one of the nicest small hotels that I have ever stayed in. The location sitting on top of a hill overlooking Potsdam is wonderful. The hotel is beautifully furnished and well kept. I find it hard to believe that it is only a three star rating. The staff are extremely helpful and the breakfast is excellent.
Free internet in the room. Excellent and attentive service. Very close to Schloss Sanssouci.
The location was excellent, within walking distance of Sansouci park and of city center. Staff was very friendly and helpful. Rooms were very clean, beds very comfortable, surroundings very quiet so windows could be left open at night. There s no airco but as ceilings are almost 4metre high, there s not really a problem. Large room and large bathroom. Bathroom well equipped with fantastic shower (large volume and water) and something you rarely find in any hotel, even with more stars than this one: thermostatic mixer tap in the shower. No light in hall inside room where suitcase is unpacked, makes finding things difficult. Room light is 40 watt only (old fashioned incandescent lamp) and reading lamp next to bed is ridiculous 15 watt incandescent lamp. But this is a minor issue considering all other aspects, its just that I like to read in bed.
Great location, quiet, helpful staff, well equipped rooms. No negatives
Situated in very calm and green surroundings, very nice and comfortable room, super clean , super comfortable bed, very nice and professional staff, very cool breakfast in a small garden, and authentic pieces of antiques giving a genuine atmosphere. I wish all the hotels I ve stayed in could provide the same level of quality! an excellent base to visit potsdam too.
Location good for tv and film studio. Easy parking and access. Rather expensive for facilities offered.
The staff were friendly and helpful. The breakfast buffet was very nice. We travelled with a car so the paid parking was excellent. 10min walk to train station to go to Berlin, but buses available close to hotel for trip into Potsdam.
staff is good and the walls are decorated with film posts, which is very special. Also the breakfast is good. The next room is only spaced with a wooden door so it's not sound-proof. We could clearly hear the speaking of the neighbour.
location is good, hotel good, breakfast good frame of bed is very uncomfortable
Easy to find, helpful staff, clean rooms, interesting film theme, good breakfast. Would use again.
Breakfast was pretty standard for Germany, posters of filoms and film stars was a different point of departure. False advertising; they said wifi was available but it was not. When I asked about it they offered to sell access for 30 to 60 minutes but I told them there was no network available at the hotel and they seemed clueless as to how to answer that. Even if it were availabled, it should have been included for guests.
Nothing. Rooms were half clean. beds were uncomfy The area was atrocius i mean there was run down buildings surrounding the hotel and on the sunday we had 4 riot squad vans out in gossbeerenstrasse along with the army and police. did not feel safe to walk outside hotel.
Some of the facilities, such as CD player, DVD player, are missing.
It is nice family hotel
large rooms reception closing at 11pm and no one after to open the door