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The most confrotable bed we have ever slept in and the hotel was nice and quiet at night.Breakfast was excellent. The pool and leisure facilities were very poor for a five star hotel, pool was too small and no treatment facilities, the only thing you could get if you booked was a massage. The hotel taxis were very expensive - more than twice the price of an ordinary taxi!
service for my dog ploblems with registration in weekend and till now hotel send to me conformation with another prices than I recieve from booking.com
Very welcoming comfortable stay
Whenever going to Poznan, this hotel is my first choice. Why? It is simple - everything works and the staff welcome you with smile!
very clean room and not too small, nice design, nice staff breakfast is too expensive
great location (next to Poznan Trade Fair); secure parking (needs to be booked in advance); delicious breakfast; nice comfortable room; very helpful stuff; internet in the room paid extra; expensive breakfast; also I booked double room and received twin;
More English speaking channels i would prefer.
Excellent staff very comfortable accomodation.
Staff were excellent . Very friendly, unlike another hotel we stayed in Poznan. The bar was lovely and good fun with the live band and the food was excellent. Rooms were lovely and beds one of the most comfortable I have ever slept in. Only that it was slightly too far away from the main square for us to walk in the heat and taxis called from the hotel were twice the price then any other taxis used.
No area was left un attended , My group`s stay was a total pleasure,,***** Nothing ,
Very efficient staff. Hotel & bedrooms are very well presented.
Good hotel near by the shopping near the train st and good hotel stuff Nothing Bad
it is about 6 years that I go to Mercure Poznan. I take this hotel because of the location close to the exhibition center. I found out that Sheraton hotel had better rates than you. I will keep this into consideration for my next trip to Poznan next year. nothing to mention
The hotel was situated very near the bus stop from the airport. (Bus nos. 59) you just had to cross the road and you were there. The rooms were very large and comfortable, and the beds, were bigger than I had anticipated, for a single sized bed. From the hotel it was a 10-15 minute walk to the main square. Cannot comment on the food, as we did not eat there. Drinks were expensive in the bar.
It was not possible to switch down the room a/c
Very friendly and helpful staff. Free internet access with very good speed! Very nice food in the restaurant. I honestly recommend this hotel.
We booked a superior room and it was amazing, we couldnt enjoy the room enough as we were out most of the day.
Reception staff were very good on check in. Nothing. All good.
The hotels central location and the fact that it was located right next to the Exhibition Centre, which was the target of my trip.
Service minded manager at the reception For a dinner I go in future next door and I regret, that such a hotel doesn't invest in a lounge room for smokers. Should we stay outside in rain and snow as a zombie?
Friendly staff, clean room, good breakfast nothing
Helpful staff, very comfortable bed, nice quiet location but convenient for town centre. Good selection at breakfast. It would have been helpful to have tea-making facilities in the room.
Clean rooms, friendly obliging staff. Wifi connection fairly reliable. Heated showers with clean toilets. Shower door was partially faulty but still functional. No kettle for boiling water.
Very helpful staff. Was v clean. Nothing particular - apart from a noisy bathroom fan on an annoying shut-off delay
The staff were very helpful and courteous and the rooms most comfortable. The hotel was very clean and had a huge television with free internet access. I would definitely go again.
Close to Train station WiFi was not in room. It was mentioned on their website
Good location. Great value. A bit noisy, due to flying planes, but that happens in whole Poznan. Ventilation!
Good location,room was comfortable,good breakfast,but 6.30 would be more convenant than 7.00 Only breakfast times,would prefer 06.30 start
The staff was very knowlegeable and accomodating. Breakfast was very good, although the lighting in the room was minimal, although very tasteful. No
very accommodating staff. Good value, spacious rooms. Location good with pleasant park nearby. Renovations in progress detracted from hotel's normal appearance. Very good breakfast to offset it not being included in the price. Value for the cost. Would stay again. Yes, the colour sceme of the rooms is a heavy brown. While practical, this could be lightened to provide a more lighter customer experience. Whilst this is less important for me, some people might not re-visit due to this factor.
Yes, everything was Ok. Comfortable hotel with good service.
In fact it's a real good hotel, renovated nice looking clean rooms, reach not bad breakfast, free wifi internet, friendly staff. I think it's a best value of many-quality relation. Recommend for all travellers... Location of hotel inconvient. Looks like old industrial area, but it's not limiting me a good stay in hotel.
clean and quite big room, comfortable bed, friendly staff, not expensive, good breakfast, not so nice surrounding, probably industrial district
design, price, warm in the rooms (the weather was terrible cold), possibility park car there were not city maps, different to find from center
Everything, except WiFi, was much (!) better then what I usually can expect at such low prices. Thank you, I'll definitely choose this hotel again when I need to travel to Poznan again. When the price would be double - it would be still acceptable for this hotel. Unfortunately wireless LAN is not available in all rooms - I needed to change the room twice before it was stable.
Nice clean room, no aircondition so a little bit hot in the summer. Good breakfast, scrambled eggs and bacon, several different hot sausages. Free parking. The hotel is situated quite far from the city centre and in an industrial part of town.
breakfast recommended booked a double room offered twin. that had apples for gift. moved to double no apples. rang as lost in poland 10pm receptionsit told me she knew where i was but could not direct me to the hotel. i should find a taxi driver or gas station. had that been available i would have already done that. arrived at hotel 1.30am no apology from lady on the phone on reception. no customer care by any staff.
The hotel is very modern and stylish looking. Unlike the hotel mentions on this site, there is plenty of parking space around the hotel. It's in an 'industrial looking' part of town, quite far to get to town or get a quick bite. The hotel restaurant is fine for breakfast, but too empty for a nice dinner. BTW one can get a taxi discount number from the hotel reception.
nice food good location frendly staf
I can really recommend this Hotel. Very nice place near the forest and lake. Very kind personal, very good breakfast. very nice hotel for business and/or relaxation. I have TomTom navigation system when i tried to reach Hotel and I was a little confused that the navigation didn't know the true road. Use the road signs of the hotel instead of navigation. :)
Location, staff water in shampoo bottles
Peaceful area, nice interior, friendly stuff. The room was spacious and cozy in the same time. Very good speed of wireless internet connction. Enjoyable morning breakfast.
I like nature there food was poor, in the hotel did not work some lamps.
Enough of parking space, peace, nice people no.
Very kind and helpful staff. Standard is OK, but definitely not a 4-star.
Friendly staff, very good situation, new furniture and nice looking rooms, very close to public transports and to the city center, quiet with windows closed (tram nearby!), fridge in the room, free wifi Nothing particularly bad -- just know that there is no room service during your stay (it's clean when you arrive, but not cleaned from day to day), and no shower gel (just regular hand soap). Also, note that the rooms are all on the 3rd floor with no elevator, which wasn't a burden for us but may be for you.
wc and room clear. the stuff is friendly but din't know english. the hotel is far to city centre.
Excellent location, tram stop outside to the town square, late bus back to hotel, room was very clean, recent double glazing meant was also quiet at night, heating on keeping room warm, always hot water available.
Very good location and good value for money, close to railway station and a nice walk from old town.
Good bathroom, near trade fair & university & rail station, good transport links. Friendly staff. Not staffed evenings & weekends, no contact info given for emergencies. Control of electricity in room by means of electronic entry card is risky--very easy to leave the card in the room by accident & be locked out--a complete disaster if this happens when no staff is there.
On the day we were able to eat in the restaurant, the food was first class. Due to conferances and wedding parties, we were only able to use the restaurant on one day of our four day stay.
Cozy and comfortable hotel with friendly hospitality and historic atmosphere.
This is a very nice hotel, lovely rooms, a beautiful garden and a good restaurant. Clean everywhere, friendly and professional service. The surroundings are a little shabby.
Very helpful staff/great restaurant/very comfortable room
This was an extremely friendly, obliging place. The staff were friendly and went out of their way to ensure we had a good stay. They even provided a stream of excellent Polish Christmas cookies. The hotel is a converted farm and a lot of care has gone into its renovation. It was a very good place to come home to after a long day at the unfccc climate change conference and left us with a very good impression of Poznan and its people. Thanks to Maria and all her staff.
Everything was perfect there, even the champaign in the room
very confortable room
The suite was lovely, the cobbled courtyard is a lovely setting. Bit of a hike to the Old Town but managable
Spacious and comfortable accommodation at a very reasonable price. Restaurant served excellent food 40 minute walk from town centre - although trams are only 5 minutes away
Very calm room, comfortable bed. Hard to get to the hotel on foot
Value for money hotel Bar closed at 10.30pm on our first night
Every facility the hotel offers.New,clean,reasonable price. Just a little too far from public transport.
Safe parking, good location. Eeasy to find (lots of signs)
all ok nothing
bad location and no restaurant after 22:00
Everything 30 pln for parking and no other free place to park
The breakfest was excellent and room was very good.
guarded parking food in restaurant is not very good.
cleanliness just location
Pleasant relaxed atmosphere, quiet location, and above average food in rstaurant
Closed parking area, clean and well furnitured lobby, superior "Studio" room. After I have arrived late night, I have received the keys for a standard small room with furnitures of the 1980´s, yet after 5 minutes I have been adviced about the mistake and could move into a superior "Studio" room according to my order and expectations, which was hilarious.