I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.
Chech in agents are on some how power trip
Every time I leave from WAW even with my 1k status there is a problem
This time my second bag, I was lectured had to pay extra then lectured some more
It's hideous there
LOT uses the 787 Dreamliner which is very comfortable. They do go out of their way to provide an excellent experience. I am 6'3, and the seat in business class which turns into a flat bed was very comfortable. I would definitely recommend LOT Polish for your travels. We already booked with them again (Chicago to Barcelona via Warsaw) for this fall.
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LOT Polish Airlines
Lufthansa