Pros (+) Great and comfortable accomodation for the weary
Cons (-) The weather
4 stars
Wellness Hotel Step
Malletova 1141, 190 00 Prague, Prague Region, Czech Republic
Prague, Czech Republic
See location+420 296 786 350Photos of Wellness Hotel Step
Overview
A 5-minute drive from the O2 Arena, Wellness Hotel Step is 5 km from Prague city centre. It features a direct connection to the Step Sports and Wellness Centre. Private paid parking is available at the hotel. Offering city views, Hotel Step’s modern and spacious rooms feature a minibar, satellite TV, and a bathroom with hairdryer. All of the rooms feature air-conditioning. Spa facilities include an indoor pool and various saunas.The Sports Centre includes tennis, squash and badminton courts, a bowling alley, and an indoor golf centre. Most rooms include a combination of complimentary Water World or Sauna World entries. All guests also have a 50% discount on racket sports at the hotel. Free Wi-Fi and wired internet access are available. Czech and international dishes are served in the Galerie Praha, Bohemia and Aroma restaurants. In summer, guests can dine on a terrace. Snacks and drinks are available in the Golf Bar and the Bowling Bar. The Balabenka Tram Stop is just 300 metres away, and the Palmovka Underground Station can be reached in a 10-minute walk.
Latest deals for Wellness Hotel Step
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wellness Hotel Step
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
Things to do
- Game room
- Golf
- Darts
- Beauty salon
- Mini-golf
- Bowling
- Table tennis
- Pool table
- Water sport facilities (on site)
- Hiking
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- EV charging station
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Family friendly
- Cribs available
- Child pool
- Kids meals
- Baby safety gates
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Fitness
- Fitness center
- Squash
- Indoor tennis
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Wellness Hotel Step
9.0
Wonderful
6998 verified ratings
Wonderful
2833
Very good
1327
Good
1195
Okay
547
Fair
521
Mediocre
248
Poor
327
Summary of reviews
Guests say
Guests have reported significant issues with service and cleanliness at the hotel, with many expressing dissatisfaction with the staff's attitude and the state of the rooms. However, some guests appreciated the spaciousness of the rooms and the wellness facilities, highlighting the potential for a more enjoyable stay if these issues were addressed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
275 reviews
8.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa facilities?
The hotel offers fantastic spa facilities, including a sauna, hot tub, indoor pool, steam room, and a spa and wellness center. Guests have praised the cleanliness and quality of the spa.
Is parking available at the hotel?
Yes, the hotel provides private parking, but some guests have mentioned that it can be expensive. It's worth considering this when planning your visit.
How is the food quality at the hotel?
Guests have enjoyed delicious food at the hotel restaurant and have particularly praised the breakfast for its variety and taste. However, some have mentioned that the food could be improved in certain areas.
What are the common concerns about the hotel?
Some guests have expressed concerns about the parking garage being expensive and the unfriendliness of staff at the swimming pool. Additionally, a few guests found the location to be a bit remote from the city center.
What are the highlights of the hotel's customer service?
The hotel's staff have been described as friendly, helpful, and polite by many guests. Some have even received complimentary welcome drinks and vouchers, adding to their positive experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
To avoid crowds and potentially lower prices, consider visiting in November, which is considered the low season.
Check Nearby Attractions
The hotel is located within a reasonable distance from several attractions such as Obecní dům, Powder Tower, and Charles Bridge, making it convenient for sightseeing.
Be Mindful of Additional Charges
Some guests found the parking garage expensive, so it's advisable to factor in these additional costs when planning your stay.
Room Selection Tip
If you prefer a spacious room, consider inquiring about the room size or upgrading to a deluxe room to ensure a comfortable stay.
Accessible Amenities
The hotel offers a range of amenities for leisure and relaxation, including a spa, indoor pool, and fitness center, providing ample options for guests to unwind and stay active.
Consider Transportation
While the hotel offers an airport shuttle, guests noted that reaching the hotel via public transport can be tiring, so it's worth considering this when planning your arrival.
Dining Experience
Some guests enjoyed the food at the hotel restaurant, while others found it expensive. It's advisable to check the menu and prices beforehand for a satisfying dining experience.
Family-Friendly Features
Families with children appreciated the child pool and kids' meals, making it a suitable choice for those traveling with young ones.
Be Aware of Limited Access
Guests booking with access to the water world and sauna should note that usage is typically limited to 60 or 90 minutes per day, as reported by some guests.
Location
Malletova 1141, 190 00 Prague, Prague Region
What's nearby
- O2 Arena0.4 mi
- Florenc Metro Station2.1 mi
- Fortuna Arena2.4 mi
- Státní opera2.7 mi
- National Museum2.8 mi
- Václavské náměstí2.9 mi
- Prague City Centre3 mi
- Staroměstské náměstí3 mi
- Sex Machines Museum3 mi
- Starý židovský hřbitov3.1 mi
- Charles University3.2 mi
- Charles Bridge3.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wellness Hotel Step
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $108 |
Average price (weekend night) | $179 |
When to book a room at Wellness Hotel Step
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wellness Hotel Step
FAQs when booking at Wellness Hotel Step
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Value for money | 8.6 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | Václav Havel Prague |
Distance to airport | 9.8 mi |
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