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The hotel certainly deserves the 5 stars status it has. We enjoyed our stay. The staff were always on hand to assist when we required help.
Currently extensive building work within the building which is noisy from early morning.
Good sized room, clean, well located.
Very central, fancy and with nice staff.
The weather and the food was quite good quality. Lack of choice of dining areas, expensive wine, even local S.African wines. Expensive transfer from airport to hotel, which did not arrive on time.
We liked the proactive way the Front Office manager handled our botched pick up from the station. We did not like the gloomy club lounge, poor F&B presentations in the lounge and some over familiar staff.
the rooms were amazing and clean....great value for money....and the staff were 5 star class!!
Great location, walking distance to Union Building and Church Square. Room very comfortable.
Friendly staff, well located. Ideal for business travelers. Internet slow !!
I have enjoyed the calmness of the place and food served.
Ease if access to the Eye Institute. Efficient service from booking on line to driving out. No, but I did not use the breakfast facilities so cannot really comment on that
Good location, nice room and bathroom, good (secure) parking facilities
The porter was very friendly and assisted me to my room, where he proceeded to provide me with information about the T.V.remotes,switched on my aircon and explained how it worked. The parking is also really secure.
Too much noise in the surroundings... Cars, people,... You could still hear it at the sixth floor. No wake up calls.. As requested. They forgot.. Or were too busy 3 /4 mornings.The iron didn't work. Not bad hotel but not excellent.
The european country club\house type planning and decor. Gardens, ponds and walkways. Road noise. Location. Out of date TV. Tired decor.
Just leaving!!! I could not face breakfast and left as soon as possble Its an old run down, dark and miserable place to stay. Its in desperate need of a major renovation. Will never stay again. My wife hated it and could wait to leave.We asked for a quiet room and had heavy traffic noise and ducks quacking all night long.
The hotel was fine. The rooms were small .However the staff was friendly. They need to improve on the restaurant as same menu repeats. Breakfast was nice. Recommended for budget travellers only.
The location of the hotel was the only good thing about it....but for the same price or less we could have had better places to stay. The rooms are very small and not well maintained at all.
Nothing. I was charged over 800 rands per night whereas all other guests were paying less the 250. Where as I paid this kind of money, one could hardly turn in a washroom of a toilet, with a hand wash basin and shower whose total area was only 2 sq feet. Total bedroom area was 7x7 sq ft! The price I was made to pay was unreasonbly too high for the available facilites at the hotel. The bed room was too small. The washroom was too small Howvever, the services in the dining were good.
the service from staff
Only one major assest - location. Pre-arrival coomunication was good. Self classified as a premier budget but does not live up to expecttations. Rooms very small and bathrooms even smaller. What I view as unjustified cancellation charges as I had to move after 1 night and checked out first thing next morng and was charged for another night. Over priced when compared to others which for a small premium gave a higher grade accomodation in the area and usual hotel policies and food quality.
Rooms small but comfortable. Located reasonably close to eating / drinking areas and to Loftus Versfeld stadium. Security and organisation of transport (taxis / airport shuttles) was adequate. View from room in top floor of hotel was relatively impressive (not that Pretoria is very panoramic). Bar was cheap. Bathrooms were very small. Breakfast menu was limited. Provision of safes (in rooms and at reception) was not comprehensive. Hotel could do more with its outdoor areas / patios - bar has no windows and restaurant is relatively dark too.
Fair price for quality. However, keep in mind the room size is very very small. Information about turism on the reception could be better.
Very close the the city and to the Union Buildings, with a gret view of both from the higher floors. Rather small bathroom, but clean.
Close to the stadium and nightlife, safe, functional. Basically did exactly what it said on the tin. Rooms a touch grimy, bathrooms in particular not that great. Could do with a door rather than a plastic screen. Expensive for what it was but that's the Lions tour being there