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Very good service, lovely staff, excellent food, very clean hotel and rooms, great facilities incl. sauna and swimming pool. We had a great time. Highly recommended. We would have liked tea making facilities; we also prefer blanket and cushion made of nutur materials.
good spa&wellness service, brand new hotel, from some of the room vey nice view on montains not enought level of temperature in the room during winter - termal comfort is not ok, a special in souht oriented rooms
- very kind staff - brand new hotel - wide choise of wellness services - wonderfull and relaxing position
food, avaialable facilities bathroom was not compliant with the hotel std.
The quit surrounding and the total impression of the hotel including the very good food and menu. You had to come strikt on time to have your diner (19.00 hour), no variation possible.
The location of the hotel is wonderful. From many areas of the hotel you can see the nearby castle. The resteraunt food was great and plentiful. The staff in the restaurant were extremely efficient and accommodating in every way as wre the rest of the staff. They even offer bicycles for their guests use free of charge. The rooms are large and well appointed and the bed was comfortable. As far as we could tell there were only local channels on the TV and no English language channels except CNN. The rooms could bwe a liitle better lit
Staff in both the restaurant and in the Wellness area was exceptionally profesional. Our waitress was always on top of things. Dinner was delicious. Our Spa treatments were outstanding, very thorough. Unfortunately there was a big group of people who was really loud in the sauna and the relaxation area. Before we book our next trip I might just check with the Hotel if they expect a big group.
The Hotel is very well kept and looked after - the staff and owners were charming and helpful, and the hotel itself seemed spotlessly clean. The evening meal was good and the hotel has a charming atmosphere. We went for a great walk in the forest directly from the Hotel's door, and that was great. Nope.
Extremely pleasurable stay. Good facilities including sauna, steam room, whirlpool and bike hire. Staff were very friendly and helpful, and the food in the restaurant was superb. Well located in a very picturesque part of Northern Italy. We only stayed for two nights but could have easily stayed much longer! Would highly recommend this hotel for anyone wanting to see this region of the Alps. No negative points.
kind and helpful hotel staff, clean and comfortable rooms, large breakfast buffet
This family run hotel was very good. The owners daughter Stephie spoke excellent English and her parents also spoke a little but they were all very friendly.We stayed b & b and used the hotel for evening meals. The food was very good and so reasonable Eur. 13 each person for a five courde meal.Hotel is also located in the lovely valley Aurina. Nothing
Clean, quiet, beautiful view, very helpful and nice staff, free large parking place, very good quality breakfast No heating during nights with 5 degrees Celsius in open air, internet acces, although free, limited to reception desk area.