The hospitality was amazing! Viviana the receptionist was great, she also booked my car service for 1:30am pick up. They were punctual! Only con was the coffee machine in the room- it had grey water. The room was clean and comfortable.
3 stars
Hilton Garden Inn Puebla Angelópolis
Via Atlixcayotl 2528, 72830 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 690 8001Photos of Hilton Garden Inn Puebla Angelópolis
Overview
Hotel with free valet parking, steps from International Baroque Museum This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a microwave in a common area. Hilton Garden Inn Puebla Angelópolis, Mexico offers 166 accommodations with MP3 docking stations and laptop-compatible safes. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hilton Garden Inn Puebla Angelópolis
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Quiet street view
- Family rooms
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
- City view
- Privacy curtain
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Pay-per-view channels
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Pool
- Heated pool
- Outdoor pool
- Plunge pool
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Things to do
- Bicycle rental
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hilton Garden Inn Puebla Angelópolis
9.0
Wonderful
1233 verified ratings
Wonderful
913
Very good
156
Good
70
Okay
33
Fair
25
Mediocre
8
Poor
28
Summary of reviews
Guests say
Guests appreciated the great service and spacious rooms, with many praising the friendly staff and helpful receptionists. However, cleanliness was a recurring issue, with several guests reporting dirty bathrooms and rooms not being cleaned properly. Overall, the hotel offers a pleasant stay but needs to address cleanliness concerns.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
1023 reviews
7.8 out of 10
3 reviews
9.2 out of 10
7 reviews
All reviews
Pros (+) Clean room and very comfy bed. Room service is quick and Restruant was amazing
Cons (-) Pool working
Cons (-) Water started leaking from ceiling at 5am, I called to have it fix, but no apologies from any of the staff for the inconvenience.
Pros (+) This is one of the nicest hotel !
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a good breakfast with a variety of juices and fruit mixes, and the restaurant food is highly recommended by guests.
Is the hotel suitable for business travelers?
Yes, the hotel provides a business center, meeting/banquet facilities, and fax/photocopying services, making it convenient for business travelers.
How is the cleanliness of the hotel rooms?
Guests have praised the hotel for its clean and spacious rooms, with comfortable beds and a wonderful view of the city.
What are the parking options available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
When is the best time to visit the hotel?
The high season is in August, offering a great opportunity to experience the hotel's fantastic location and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
March is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better rates.
Explore Nearby Attractions
The hotel's proximity to Museo Internacional Barroco and Angelopolis Mall makes it convenient for guests to explore these attractions.
Check Room Amenities
Some guests reported issues with the shower and water quality, so it may be advisable to check the functionality of these amenities upon check-in.
Be Mindful of Noise
Several guests mentioned noise disturbances from neighboring rooms, so it may be helpful to pack earplugs in case of any disruptions.
Verify Breakfast Inclusions
Some guests experienced discrepancies with breakfast charges, so it's advisable to confirm the inclusions at the time of booking or check-in to avoid any billing issues.
Consider Transportation Options
The hotel offers bicycle rentals, which could be a convenient and eco-friendly way to explore the surrounding area.
Request Room with Good Heating
A guest mentioned that the heater in their room wasn't working, so it may be wise to ensure that the room has adequate heating, especially during colder months.
Check for Special Requests
If you have specific needs such as extra beds or accessibility requirements, it's recommended to confirm the hotel's ability to accommodate these requests in advance.
Utilize Room Service
Guests have praised the room service and the restaurant's food quality, making it a convenient option for a relaxing dining experience.
Location
Via Atlixcayotl 2528, 72830 Puebla City, Puebla
What's nearby
- Angelopolis Mall1.2 mi
- Cholula Nuestra Restaurante3 mi
- Downtown Puebla3.1 mi
- Amparo Museum3.5 mi
- Biblioteca Palafoxiana3.5 mi
- Catedral de Puebla3.6 mi
- Zócalo de Puebla3.6 mi
- Estadio Olimpico de C.U.3.7 mi
- Capilla del Rosario3.7 mi
- Templo de Santo Domingo3.7 mi
- Street of Candies3.8 mi
- Museo de Arte Popular3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Puebla Angelópolis
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $85 |
Average price (weekend night) | $87 |
When to book a room at Hilton Garden Inn Puebla Angelópolis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Puebla CityGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Puebla City Huejotzingo |
Distance to airport | 12.5 mi |
Everything you need to know for your stay in Puebla City
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