Overview

Excellence Riviera Cancun Luxury Adults Only
Top Resort Hotel

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8500

$285+

Overall guest ratings

9.4/10 Excellent
Based on 891 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.3
  • 1.0

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Luxurious Hotel
  • Friendly service

Nearby

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    About

    Location.

    The Excellence Riviera Cancun - Adults Only - All Inclusive is located on a stretch of white-sand beach 1.8 miles (3 kilometers) from Puerto Morelos, 6.2 miles (10 kilometers) from Championship Golf Course, 10.5 miles (17 kilometers) from Tres Rios Ecological, and 18.6 miles (30 kilometers) from Playa del Carmen.

    Hotel Features.

    Guest staying at the hotel will enjoy 24-hour inclusive service that includes meeting facilities, full service business center, beauty salon, wedding and honeymoon services, a catering/event staff, laundry service, medical facilities and much more. The on-premise state-of-the-art Fitness Center provides a full range of activity and exercise equipment, including treadmills, lifecycles and step machines. Guests can choose from a range of activities, including yoga and pilates classes, introductory scuba lessons, beach volleyball, and tennis lessons. For those seeking a sanctuary for the senses, MIILE Spa at the Excellence Riviera Cancun - Adults Only - All Inclusive offers aqua massages, manicures, a cold plunge pool and a Hammam, as well as the unique Spa Garden, providing a sublime atmosphere of pure indulgence. Hailed as the Riviera Maya's newest spa culture, this unusual jewel is situated in an outdoor, lush, tropical garden setting and epitomizes experience of romance, indulgence and rejuvenation. The resort features 6 outdoor swimming pools. Whirlpools allow guests to lie in warm shallow mineral water while water jets penetrate the skin, and complimentary pool cabanas are available. The resort, which made it onto the Conde Nast Gold List in 2013, offers a wide variety of dining options to please the palate. Dining a la carte, where no reservations are required provide a selection to tempt most any taste bud. 10 restaurants, including a glorious buffet restaurant, feature Mexican, Japanese, Steak and Seafood, Gourmet and Continental Cuisine. The resort includes 6 bars/lounges, including the Lobby bar, Swim-up pool bar, Dock bar & Coffee bar, as well as a Piano Cigar bar, 2 Palapa bars by the pool, and a rooftop terrace. The American Sports bar and Showtime Bar provide great entertainment as well as refreshments. A roundtrip airport shuttle is available on request for a fee.

    Guestrooms.

    All suites and rooms are newly renovated and offer superior amenities including private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, closet and double vanities, satellite television, air-conditioning with in-room climate control, a direct dial telephone with Internet data port, an alarm clock, an electronic in-room safe, coffee/tea maker, a mini bar stocked with beer, soft drinks and water.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Concierge service
    • Room service
    • Golf
    • Child pool
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Night club
    • Safe
    • Sauna
    • Steam room
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Pets not allowed
    • Private beach
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Grill
    • Adults only
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    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 891 reviews
    • 9.3 "Awesome vibe."
      9.8 "98% thought the hotel was luxurious."
      9.0 "90% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      7.3 "73% thought, the hotel was modern."
    • 9.3 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      10.0 "100% loved the outdoor sports facilities."
      10.0 "100% loved the terrace."
      10.0 "100% thought the architecture was beautiful."
    • 9.3 "Terrific location."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.5 "City centre within easy reach, said 85%."
      7.8 "78% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      7.2 "72% found the restaurant service to be one of the best."
      7.7 "77% were happy with the room service."
      8.6 "Lovely bar service, according to 86%."
      8.5 "Lovely pool/beach service, according to 85%."
      10.0 "100% said the concierge service was amazing."
      10.0 "Housekeeping was great, according to 100%."
    • 9.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 1.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."

    Overall Rating

    9.7 Excellent
    Based on 891 reviews
    • 9.5 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      8.9 "City centre within easy reach, said 89%."
      9.1 "91% appreciated the closeness to the beach."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
      9.2 "92% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      8.2 "82% were happy with the room service."
      8.1 "Lovely pool/beach service, according to 81%."
    • 9.1 "Awesome vibe."
      9.7 "97% thought the hotel was luxurious."
      8.6 "86% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.8 "Very nice wellness & sports facilities."
    • 0.9 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Luxurious Hotel"
    "Friendly service"
    data provided by TrustYou

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