Generations Riviera Maya By Karisma
Photos of Generations Riviera Maya By Karisma
Overview
The Generations Riviera Maya By Karisma features numerous amenities that guests can appreciate. Among these amenities is a pool that allows visitors to swim and relax on a warm summer day. Also, visitors can expect access to free parking, a bar and a lounge. Other amenities include a fitness center with a gym, multilingual staff, a tennis court, a spa and a concierge. Since guests receive access to conference facilities, a business center and meeting rooms, this can be ideal for business travelers. However, the Generations Riviera Maya By Karisma also provides children activities, babysitting and breakfast, which can be convenient for families or couples. Laundry service, dry cleaning, airport transportation and a concierge is provided as well. The property is completely smoke-free and wheelchair accessible.
This hotel has 162 suites. Each room contains a refrigerator, which gives visitors the opportunity to keep their meals fresh for a longer period. There's a minibar, too, which enables guests to create and serve their own beverages. Additionally, there's an iPod dock, a flat-screen satellite TV and a DVD player in every room. There's also a bathroom with bathrobes, a hairdryer and a shower.
Thanks to its location, the Generations Riviera Maya By Karisma is moments away from popular destinations. For example, the Chilpayas, Pavo Real by the Sea, Cafe Layla and the Tramonto are only a few miles away. Likewise, Cirque de Soleil Joya, Ojo de Agua Beach, Jardin Botanico Dr. Alfredo Barrera Marin and La Ruta de los Cenotes are nearby.
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Amenities at Generations Riviera Maya By Karisma
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Dining
- Wine glasses
- Minibar
- Fruits
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Pool and spa
- Private pool
- Spa and wellness center
- Massage
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Family friendly
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
General
- Family rooms
- Sea view
- Slippers
- Telephone
Parking and transportation
- Free parking
- Valet parking
- Private parking
Outdoor
- Balcony
- Private beach
- Garden
Things to do
- Board games/puzzles
- Scuba diving
- Water park
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Generations Riviera Maya By Karisma
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available for families at Generations Riviera Maya By Karisma?
Generations Riviera Maya By Karisma provides children activities, babysitting, and complimentary breakfast, which can be convenient for families or couples.
What are the common concerns about the hotel's services?
Some guests mentioned concerns about communication issues, unmet promises by the concierge, and pushy attempts to attend a timeshare presentation.
What practical information should guests know about the hotel's beach and dining options?
The beach is not swimmable due to concrete blocks and rocks. Additionally, guests found the dining options to be limited and the food to be bland.
What are the positive aspects of the hotel's rooms and service?
Guests appreciated the incredible views from the rooms, friendly service employees, and the quick and tasty room service.
When is the best time to visit Generations Riviera Maya By Karisma?
The high season is in July, which can be a great time to visit for warm weather and enjoyable outdoor activities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views of the sea from the rooms were incredible, especially those with a swim-out suite on the 3rd floor. Consider requesting a room with a sea view for a memorable experience.
Be Mindful of Beach Conditions
The beach may not be suitable for swimming due to concrete blocks and rocks. Guests should be aware of this limitation and plan beach activities accordingly.
Consider Access to Sister Properties
While access to multiple properties is advertised, guests noted that using the facilities of other properties can be inconvenient due to long wait times for shuttles and limited access to restaurants. Manage expectations regarding inter-property access.
Check Dining Information
Some guests found the dining experience lacking, with bland food and limited information about restaurant timings and dress codes. Consider researching dining options and utilizing the hotel app for accurate information.
Be Aware of Sales Presentations
Some guests reported feeling pressured by concierge staff to attend timeshare presentations, leading to disrupted reservations and unwanted early morning calls. Be prepared to politely decline such offers if not interested.
Verify Payment and Communication
A guest experienced a payment issue, despite providing evidence of payment. Ensure clear communication and verification of payment details to avoid any inconvenience during check-in or check-out.
Plan for Transportation
Guests found it challenging to get a ride at night, so plan transportation arrangements in advance, especially for late-night outings.
Manage Expectations for Facilities
While the hotel offers private pools, some guests found the infinity feature of the pools not working as expected. Additionally, the beach may not meet swimmable expectations due to the presence of rocks and sandbags.
Be Prepared for Room Issues
Some guests encountered maintenance issues, such as finding ants in the room and facing difficulties in getting a new room after discovering a cockroach. Be proactive in addressing any room-related concerns with the staff.
Utilize Room Service
Guests appreciated the quick and tasty room service, making it a convenient option for a satisfying meal. Consider utilizing this service for a hassle-free dining experience.
Location
What's nearby
- Bonanza Ranch0.5 mi
- Playa Paraiso Golf Club2.7 mi
- Dr. Alfredo Barrera Marin Botanical Garden4.6 mi
- Puerto Morelos Town Square5.8 mi
- Puerto Morelos Lighthouse5.9 mi
- Crococun Zoo7.4 mi
- Parque Cenote Las Mojarras8.7 mi
- Selvatica Adventure Kingdom10.7 mi
- Arrecife de Puerto Morelos National Park11 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Generations Riviera Maya By Karisma
Low season | April |
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High season | September |
Average price (weeknight) | $381 |
Average price (weekend night) | $473 |
When to book a room at Generations Riviera Maya By Karisma
KAYAK's top tips for your stay at Generations Riviera Maya By Karisma
FAQs when booking at Generations Riviera Maya By Karisma
Nearby hotels and places to stay
Closest
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See most recommended stays in Puerto MorelosGood to know
Value for money | 8.1 |
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Distance to city center | 5.9 mi |
Nearest Airport | Cancun |
Distance to airport | 17.7 mi |