Overview

Valentin Imperial Maya - Adults Only
Top Resort Hotel

Carretera Federal 307 Chetumal, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3660

$274+

Overall guest ratings

9.4/10 Excellent
Based on 1,006 reviews

Review highlights

  • 10.0
  • 9.2
  • 9.1
  • 5.7

Good to know

  • Recreation staff is nice
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service

Nearby

    Show all

    About

    Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star *Adults Only * 18+ All-Inclusive Resort is located just 25 minutes from Cancun International Airport in the Riviera Maya.

    Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulúm, Cobá, and Chichen Itzá, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.

    Escape into a world where your every wish is our command. Come indulge yourself….you deserve it!

    Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.

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    Valentin Imperial Maya - Adults Only

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Pool table
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Towels
    • Soap and Shampoo Provided
    • Adults only
    • Internet
    • Coffee shop
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    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 1,006 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.2 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
      7.7 "Beach sports facilities are great, according to 77%."
    • 9.1 "Food is to die for."
      8.3 "83% loved the menu selection."
      8.1 "81% enjoyed the fish/seafood dishes."
      7.7 "77% loved the dining experience."
      7.6 "Yummy desserts, said 76%."
      7.5 "75% enjoyed the side dishes."
      10.0 "100% loved the sushi selection."
      7.0 "70% were happy with the price."
    • 9.1 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      8.9 "89% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      8.8 "88% thought the building was wonderful."
      7.9 "79% enjoyed the lobby entrance."
      9.0 "90% thought the architecture was beautiful."
    • 5.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."

    Overall Rating

    9.3 Excellent
    Based on 985 reviews
    • 9.3 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
      7.3 "Beach sports facilities are great, according to 73%."
    • 9.0 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "Easily accessible by car, said 100%."
      9.2 "92% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
    • 8.8 "Food is delicious."
      8.2 "82% loved the menu selection."
      8.0 "80% enjoyed the fish/seafood dishes."
      7.6 "76% loved the dining experience."
      7.5 "Yummy desserts, said 75%."
    • 8.6 "Amenities are good."
      9.2 "92% found the grounds to be nice."
      8.2 "82% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
      8.4 "84% thought the service was very professional."
      8.1 "81% were happy with the room service."
      8.1 "81% found the restaurant service to be one of the best."
      7.0 "Housekeeping was great, according to 70%."
      10.0 "Lovely bar service, according to 100%."
    • 6.9 "Rooms are ok."
      6.3 "Only 63% thought the furniture was functional."
      6.5 "65% thought the minibar was ok."
    • 5.4 "Internet is average."
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    Overall Rating

    9.3 Excellent
    Based on 20 reviews
    • 9.2 "Food is to die for."
    • 9.2 "Terrific location."
    • 9.1 "Excellent amenities."
    • 9.0 "World class service."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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