Pros (+) Lots of activities, great food, entertaining staff, and adult beverages
Cons (-) Would have been nice to have a coffee bar.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Valentin Imperial Maya - Adults Only
- Private beach
- Adults only
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Reviews of Valentin Imperial Maya - Adults Only
9.3
Wonderful
767 verified ratings
Wonderful
593
Very good
88
Good
43
Okay
12
Fair
17
Mediocre
8
Poor
6
Summary of reviews
Guests say
Guests consistently praised the hotel's outstanding service, friendly staff, and beautiful location. Many enjoyed the quality and variety of restaurants and the excellent breakfast offerings. The pool and amenities received mixed feedback, with some guests noting issues like noise or difficulty finding available lounge chairs, but overall, the positive experiences with staff, food, and atmosphere stood out. Some minor criticisms included the gym size, upselling, and food quality fluctuations, but these did not overshadow the many positive aspects highlighted in the reviews.AI-Generated from customer reviews
Reviews(2)
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9.3 out of 10
409 reviews
9.1 out of 10
30 reviews
9.4 out of 10
22 reviews
9.7 out of 10
2 reviews
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Pros (+) Prompt, courteous, responsive staff. Wide range of different restaurants that were all excellent. Spacious room, excellent room service, very good housekeeping. Everyone was friendly and helpful.
Cons (-) Nothing. We truly found nothing we didn't like.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options at Valentin Imperial Maya?
Guests can enjoy incredible Asian-fusion cuisine at Taman Sari, locally-inspired Mexican cuisine at La Hacienda, and crave-worthy buffet meals at Le Marché. The Sports and Music Bar is an oasis for cold cocktails and live entertainment, while Sunrise and Sunset craft tropical cocktails for guests to enjoy right on the beach.
What activities are available at Valentin Imperial Maya?
Guests can enjoy luxury spa treatments, a cutting-edge fitness center, shopping boutiques, billiards in the playroom, and a range of activities such as golf, cycling, scuba diving, snorkeling, and evening entertainment. Water sports, including kayaking, jet-skiing, and snorkeling, are easily accessible.
What are guests saying about the cleanliness at Valentin Imperial Maya?
Guests have praised the resort for being exceptionally clean and well-maintained, with beautiful natural grounds and wildlife that is not intrusive. Some guests have also highlighted the well-cared-for rooms and the cleanliness of the entire resort.
What are the pros and cons of staying at Valentin Imperial Maya?
Pros include amazing staff, great restaurants, beautiful natural grounds, and a fantastic beach. Guests have also praised the exceptional service, delicious food, and the variety of activities provided at the resort. Some cons mentioned by guests include issues with room amenities, strict dress codes at some restaurants, and limited swimming opportunities in the sea due to high waves and seaweed.
When is the best time to visit Valentin Imperial Maya?
The low season is in August, while the high season is in December. Guests looking for a quieter experience may prefer to visit during the low season, while those seeking livelier surroundings may enjoy the high season in December.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Take Advantage of the All-Inclusive Features
Many guests appreciated the all-inclusive nature of the resort, especially the variety and quality of food and drinks available.
Consider Visiting in August for Low Season
August is mentioned as the low season, which could be a good time to visit for those looking for a quieter experience and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Playa Paraíso, Playa Maroma, and El Camaleón Mayakoba Golf Club, making it easy for guests to explore the area.
Check Accessibility Features for Rooms
The hotel offers rooms designed with accessibility in mind, including features like roll-in showers and increased accessibility, catering to guests with specific needs.
Be Mindful of Room Selection
Some guests experienced issues with their rooms, so it's advisable to carefully consider room options and possibly inquire about any recent room-related concerns before booking.
Enjoy the On-Site Activities
Guests can take advantage of the world-class amenities and activities offered, including luxury spa treatments, a fitness center, and various water sports, ensuring a fulfilling stay.
Plan Day Excursions to Mayan Ruins
Day excursions to Tulum and Chichen Itza Mayan ruins are popular among guests, providing a great opportunity to explore the rich historical and cultural heritage of the region.
Be Prepared for Weather Variations
Some guests mentioned that the weather could be unpredictable, so it's advisable to pack accordingly, especially if planning to make use of outdoor amenities like the pool and beach.
Consider Visiting in December for High Season
December is highlighted as the high season, which could be ideal for those seeking livelier atmospheres and possibly more extensive entertainment options.
Location
Carretera Federal 307 Chetumal Puerto Juarez Km 311 500, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Playa Paraíso1 mi
- El Camaleón Mayakoba Golf Club7.6 mi
- 5th Avenue11 mi
- Guadalupe Church11.2 mi
- O2 Mexico11.9 mi
- Mamita's Beach Club12.1 mi
- Beyond Diving12.1 mi
- Mexico Blue Dream12.1 mi
- La Fe12.2 mi
- Parque 28 de julio12.7 mi
- Albertos SCUBA12.9 mi
- Terminal Marítima de Playa del Carmen13 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 009-025-000452/2026
Essential information about Valentin Imperial Maya - Adults Only
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | March | $524 | $536 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Valentin Imperial Maya - Adults Only
Which month has the cheapest rates at Valentin Imperial Maya - Adults Only?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Valentin Imperial Maya - Adults Only is September, with an average nightly rate of $377. The most expensive month is February at $640 per night.
What is the cheapest day to book Valentin Imperial Maya - Adults Only?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Valentin Imperial Maya - Adults Only is Sunday, with an average nightly rate of $389. The most expensive day is Monday at $643 per night.
How far in advance should you book Valentin Imperial Maya - Adults Only?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Valentin Imperial Maya - Adults Only, book around 1 week in advance. This could save you approximately 17% compared to booking last minute.
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
12.9 mi | Cozumel Intl | 17.6 mi |