Pros (+) Friendly, helpful staff. Location to bus terminal, a nice restaurant, grocery store. Property practices good safety measures. Being able to store luggage after checkout.
3 stars
Hotel Aquaterra
Photos of Hotel Aquaterra
Overview
Hotel in Natales with free breakfast and a 24-hour front desk Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Hotel Aquaterra offers 12 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
Amenities at Hotel Aquaterra
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free toiletries
- Internet
- Parking
- Laundry service
- Laundry facilities
- Complimentary breakfast
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Public bath
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Room service
- Tour desk
- 24hr front desk
Laundry
- Laundry facilities
- Laundry service
Dining
- Restaurant
- Bar/Lounge
Parking and transportation
- Parking
Accessibility and suitability
- No smoking
Bedroom
- Clothes rack
Things to do
- Board games/puzzles
General
- Storage available
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Hotel Aquaterra
8.4
Very good
382 verified ratings
Wonderful
206
Very good
75
Good
61
Okay
22
Fair
11
Mediocre
4
Poor
3
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the friendly and helpful staff. However, there were complaints about noise levels, small bathrooms, and bed comfort, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
132 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Hotel Aquaterra?
The complimentary breakfast at Hotel Aquaterra offers a variety of options and is highly praised by guests for its quality and variety.
Is there free parking available at Hotel Aquaterra?
Yes, Hotel Aquaterra provides free parking, making it convenient for guests who are traveling by car.
How is the cleanliness at Hotel Aquaterra?
Guests have consistently praised the cleanliness of Hotel Aquaterra, ensuring a comfortable and hygienic stay.
When is the best time to visit Hotel Aquaterra?
The best time to visit Hotel Aquaterra is during the high season in February, when the weather is favorable and the location offers a vibrant atmosphere.
What are the unique amenities offered at Hotel Aquaterra?
Hotel Aquaterra provides unique amenities such as board games/puzzles, computer use, and a complimentary breakfast, enhancing the overall guest experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests reported noise issues from the street, so consider requesting a room away from the street to ensure a quieter stay.
Check Early Breakfast Availability
If you have an early departure, inquire about the hotel's ability to accommodate early breakfast requests, as some guests found this service helpful.
Consider Room 1 Location
Guests staying in room 1 noted street noise and light leakage, so consider this when selecting your room.
Take Advantage of the Central Location
The hotel's central location makes it convenient for accessing shops, restaurants, and services, as highlighted by several guests.
Inquire About Luggage Storage
If you plan to store luggage during a trek, confirm the hotel's luggage storage policies in advance to avoid any inconvenience.
Be Mindful of Noise Levels
Some guests mentioned noise from the bar and street, so consider this when choosing your room or when booking during peak seasons.
Request a Balcony Room
Guests recommended rooms with a balcony facing the fountain for spectacular views, so consider this option for a more scenic experience.
Utilize the Tour Desk
The hotel's tour desk can assist with planning excursions, making it a convenient resource for exploring nearby attractions such as Plaza de Armas and Cueva del Milodon.
Check for Early Check-in Availability
If you need early check-in, it's worth inquiring in advance, as some guests were allowed to check in early based on availability.
Consider Room Size
Some guests found the rooms and bathrooms to be small, so if space is a priority, consider this aspect when booking.
Location
Manuel Bulnes 299, Puerto Natales
What's nearby
- Plaza de Armas312 yd
- Cueva del Milodon9.7 mi
- Monte Burney56.4 mi
- Cerro Castillo Dynevor59.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Aquaterra
Low season | January |
|---|---|
High season | January |
Average price (weeknight) | $140 |
Average price (weekend night) | $140 |
When to book a room at Hotel Aquaterra
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Aquaterra
FAQs when booking at Hotel Aquaterra
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto NatalesGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Puerto Natales Teniente J. Gallardo |
Distance to airport | 4.0 mi |
Everything you need to know for your stay in Puerto Natales
Complete your trip
Popular destinations