Sunscape Puerto Vallarta Resort & Spa

The resort offers a variety of dining options, including themed restaurants with Mediterranean, Mexican, and Italian dishes, as well as a bar and coffee shop for a relaxing drink or snack.

Some guests mentioned concerns about the cleanliness of the rooms, including curtains, floors, and restrooms. It's important to note that cleanliness is a top priority, and the hotel management will address these concerns to ensure a comfortable stay for all guests.

The hotel's customer service has been praised by many guests, with specific mention of the helpfulness of the front desk staff and the attentive wait staff in the restaurant buffet.

While many guests praised the food, some mentioned that the food quality was not consistent and that there were long wait times at certain restaurants. The hotel is committed to addressing these concerns to ensure a satisfying dining experience for all guests.

The high season at the resort is in December, while the low season is in August. Guests can plan their visit accordingly to enjoy the best of what the resort has to offer.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.

If you prefer a quieter experience, consider visiting in August, which is mentioned as the low season. This could mean fewer crowds and more peaceful surroundings.

Some guests reported issues with non-functional elevators, especially in certain towers. If elevator access is important to you, it may be worth confirming this with the hotel before booking.

A few guests noted that there was a shortage of beach towels, so it might be a good idea to bring your own to ensure you have one when you need it.

The hotel is conveniently located near several attractions such as Bay of Banderas, El Faro Lighthouse, and Malecon. Consider exploring these nearby spots for a change of scenery.

If you're planning to use room service, it's advisable to confirm in advance whether it's included for all guests, as some visitors mentioned that it wasn't included for certain individuals.

December is mentioned as the high season, so if you prefer a livelier atmosphere with more activities and events, this could be the ideal time to visit.

Some guests experienced issues with the Wi-Fi, so if reliable internet access is important to you, it might be worth checking with the hotel about the quality of their Wi-Fi connection.

A few guests mentioned a shortage of lounge chairs, especially around the pool and beach areas. Consider arriving early to secure a spot or bringing a portable beach chair for added convenience.

Some guests were surprised by additional charges for services such as Wi-Fi and late check-out. It's advisable to clarify the all-inclusive details with the hotel to avoid any unexpected expenses.