Overview

Hotel Monopol

Quintana 15, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 384 611

$49+

Overall guest ratings

7.8/10 Good
Based on 782 reviews

Review highlights

  • 9.3
  • 9.1
  • 5.7
  • 4.1

Good to know

  • Nice building
  • Friendly atmosphere

Nearby

    Show all

    About

    Traditional hotel run by the same family for the last 88 years, located in the downtown area and very close to the sea. Typical Canary Islands courtyard.

    Less More
    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Pets allowed on request. Charges may apply.
    • Car rental
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 782 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      8.3 "83% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      8.8 "Management was excellent, said 88%."
    • 8.3 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
      9.3 "93% enjoyed the lobby entrance."
      9.4 "94% loved the terrace."
    • 7.8 "Good breakfast."
    • 5.7 "Vibe was decent."
    • 4.1 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      2.2 "78% didn't like the uncomfortable beds."
      2.6 "74% said the bathroom was dirty."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% criticized the small bathroom."
      3.8 "62% had problems with the shower."
      2.5 "75% were disappointed with the minibar."
    • 3.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% criticized the small bathroom."
    • 3.0 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 484 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent pool."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.4 "Vibe was decent."
      7.0 "70% said it was a stylish hotel."
    • 4.0 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      2.2 "78% didn't like the uncomfortable beds."
      4.4 "Air conditioning was criticized by 56%."
      1.1 "89% criticized the small bathroom."
      2.8 "72% said the bathroom was dirty."
      1.6 "84% were disappointed with the minibar."
    • 3.1 "Quite uncomfortable."
      3.8 "62% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      4.4 "Air conditioning was criticized by 56%."
      1.1 "89% criticized the small bathroom."
    • 3.1 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 101 reviews
    • 9.3 "Terrific location."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 7.9 "Good breakfast."
    • 5.5 "Vibe was decent."
    • 3.9 "Rooms are not good."
      2.3 "77% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      4.3 "57% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
    • 3.4 "Not very comfortable."
      2.3 "77% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
    • 2.8 "Disappointing internet connection."
    View all review categories

    Overall Rating

    8.1 Excellent
    Based on 195 reviews
    • 9.2 "Excellent pool."
    • 9.0 "Terrific location."
      8.5 "85% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.4 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
    • 8.0 "Breakfast is good."
    • 6.1 "Vibe was decent."
    • 4.2 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      2.9 "71% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      4.1 "59% said rooms were small."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close