We have stayed at many Hard Rock Resort and have never been disappointed until now. The food was average at best and breakfast you might as well just skip that and wait for lunch. The shows were not g...
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hard Rock Hotel & Casino Punta Cana
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Water slide
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
Reviews of Hard Rock Hotel & Casino Punta Cana
8.1
Very good
2789 verified ratings
Wonderful
1423
Very good
404
Good
289
Okay
156
Fair
157
Mediocre
101
Poor
259
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
649 reviews
6.8 out of 10
95 reviews
8.5 out of 10
14 reviews
7.9 out of 10
2 reviews
8.1 out of 10
12 reviews
All reviews
It is waste of money. Traveled to many different countries and resorts this was the worst experience. Not up-to Hard Rock standards. Staff is so lazy and I think they need more training.
Great
We stayed 3 days, it was fun all day long, pools with DJ’s, dancing classes everyday, spectacular gym, nice attention from people, but food was just normal. I do not recommend hotel for kids because g...
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Pros (+) The restaurants
Cons (-) More outside tours
Pros (+) Pools and beach nice.
Cons (-) Half the resort is under construction. Breakfast is a nightmare. Very unorganized.
Pros (+) The breakfast was good, the alcohol drinks was bad, the room was very clean
Cons (-) The drinks and the price
Pros (+) Everything, can’t wait to go back
Cons (-) Everything was perfect
Pros (+) It was a scam the reservation never canceled I want my money back
Cons (-) helping to recover my money
Pros (+) Yes
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options like at Hard Rock Hotel and Casino Punta Cana?
Hard Rock Hotel and Casino Punta Cana offers chic and eclectic dining options to delight any palate. Guests can enjoy Asian-fusion fare at Zen restaurant, sports bar-fun at Sports Book, contemporary Caribbean fare at Isla, and buffet-style goodies at The Market.
What amenities are available at Hard Rock Hotel and Casino Punta Cana?
Amenities at Hard Rock Hotel and Casino Punta Cana include all-inclusive access to a world-class golf course designed by Jack Nicklaus, nightly entertainment by global superstars, the Body Rock fitness center with instructors, 13 pools with four swim-up bars, free parking, kids’ clubs, and boutique shopping.
What can guests expect from the rooms and suites at Hard Rock Hotel and Casino Punta Cana?
All rooms and suites feature 24-hour room service, private balconies with furniture, high-tech entertainment gadgets, free Wi-Fi, and private Hydro Spa tubs, ensuring enjoyment and relaxation. Some of the most luxurious suites include the 1,715-square-foot Signature Family Suite, the same-sized Signature Presidential Suite with Personal Assistant, and the 7,744-square-foot Rock Star Suite.
What are some of the nearby attractions to Hard Rock Hotel and Casino Punta Cana?
Nearby attractions to Hard Rock Hotel and Casino Punta Cana include the Hard Rock Casino Punta Cana, Cana Bay Golf Club, Punta Blanca Golf Course, and the Iberostar Golf Course, offering guests a variety of entertainment and leisure options.
What are some common concerns guests have expressed about their stay at Hard Rock Hotel and Casino Punta Cana?
Some guests have expressed concerns about the slow housekeeping service, pressure to purchase property, limited variety of food during the day, and inefficient air conditioning in the rooms. Additionally, some guests mentioned issues with cleanliness and service quality.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Alternatives
Some guests had negative experiences with the transportation service from the airport to the hotel. It might be worth exploring alternative transportation options to and from the hotel.
Explore Dining Options
The hotel offers a variety of dining options, but some guests found certain restaurants lacking. It's advisable to explore the full range of dining options available to find the best fit for your preferences.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues such as unclean pillow covers and toilets. It's recommended to thoroughly check the room upon arrival and promptly report any cleanliness concerns to the staff.
Plan for Resort Size
The hotel is expansive, and some guests found it challenging to navigate the large property. Consider this when planning activities and allocate sufficient time for getting around.
Verify All-Inclusive Benefits
While the hotel offers all-inclusive access, some guests mentioned additional charges for certain amenities such as beach seats and mini-golf. It's advisable to verify the inclusions and any potential extra costs upon arrival.
Consider Room Upgrade
Several guests were pleasantly surprised by room upgrades upon arrival. It might be worth inquiring about upgrade options to enhance the overall experience.
Be Mindful of Sales Pitches
Some guests reported feeling pressured by sales pitches for property purchases. It's helpful to be aware of this and politely decline if not interested.
Check for Maintenance Issues
A few guests experienced maintenance issues such as broken shower doors and malfunctioning air conditioning. It's advisable to check the functionality of amenities in the room and promptly report any issues to the staff.
Plan for Activities
The hotel offers a wide range of activities, but some guests found it challenging to secure reservations for certain amenities. Planning and booking activities in advance can help ensure availability and a smoother experience.
Location
Blvd. Turistico Del Este km 28, Parcela 74, Punta Cana 23000
What's nearby
- Cana Bay Golf Club0.5 mi
- Punta Blanca Golf Course1.7 mi
- Iberostar Golf Course2.5 mi
- Arena Blanca Beach3.3 mi
- The Faldo Legacy Course at RocoKi4 mi
- Hoyo Azul4 mi
- Macao Beach4.4 mi
- Dolphin Island Park5.9 mi
- Manati Park Bavaro6.9 mi
- Barcelo Sky Casino Punta Cana7.6 mi
- Imagine Punta Cana Disco8.4 mi
- Sirenis Aquagames Water Park9.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hard Rock Hotel & Casino Punta Cana
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | December | $507 | $576 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 70% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hard Rock Hotel & Casino Punta Cana
Which month has the cheapest rates at Hard Rock Hotel & Casino Punta Cana?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hard Rock Hotel & Casino Punta Cana is September, with an average nightly rate of $445. The most expensive month is December at $808 per night.
What is the cheapest day to book Hard Rock Hotel & Casino Punta Cana?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hard Rock Hotel & Casino Punta Cana is Thursday, with an average nightly rate of $468. The most expensive day is Friday at $618 per night.
KAYAK's top tips for your stay at Hard Rock Hotel & Casino Punta Cana
FAQs when booking at Hard Rock Hotel & Casino Punta Cana
Nearby hotels and places to stay
Closest
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See most recommended stays in Punta CanaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
4.9 mi | Punta Cana | 13.9 mi |