Overview

Riu Palace Punta Cana Hotel

Playa de Arena Gorda, Punta Cana, Dominican Republic
+1 809 687 4242

$185+

Overall guest ratings

7.5/10 Good
Based on 911 reviews

Review highlights

  • 8.3
  • 7.8
  • 5.8
  • 4.8

Good to know

  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    The Riu Palace Punta Cana is situated on a white-sand beach within the Riu Resort Complex. Guests have exchange privileges at 2 nearby sister properties.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Room service
    • Hot tub
    • Restaurant
    • Playground
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 911 reviews
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.0 "80% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
      8.4 "84% found the restaurant service to be one of the best."
      8.5 "Housekeeping was great, according to 85%."
      7.3 "73% were happy with the room service."
      7.3 "Lovely pool/beach service, according to 73%."
      8.6 "Lovely bar service, according to 86%."
    • 7.3 "Good breakfast."
    • 7.0 "Good pool."
    • 7.0 "Good amenities."
      8.6 "86% found the grounds to be nice."
      8.3 "83% thought the architecture was beautiful."
    • 5.8 "Vibe was decent."
      5.3 "53% considered the lobby entrance to be so-so."
    • 4.8 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
    • 4.7 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% didn't like the uncomfortable beds."
      3.9 "61% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      3.4 "66% said the bathroom was dirty."
      4.0 "60% were disappointed with the minibar."
      4.3 "57% had problems with the shower."
      2.5 "75% thought the tv was sub-standard."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 619 reviews
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% said the recreation staff was great."
      8.6 "86% found the restaurant service to be one of the best."
      7.2 "72% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 6.9 "Pool is mediocre."
    • 5.8 "Vibe was decent."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% thought the air conditioning was adequate."
    • 5.3 "Average cleanliness."
      7.0 "70% thought it was clean."
    • 5.1 "Average comfort."
      6.2 "Only 62% thought the air conditioning was adequate."
    • 3.8 "Internet is poor."
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    Overall Rating

    6.9 Good
    Based on 200 reviews
    • 9.2 "Wonderful beach."
    • 8.3 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 6.6 "Pool is mediocre."
    • 5.7 "Vibe was decent."
    • 5.2 "Average value."
    • 4.7 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 4.7 "Not very comfortable."
      2.4 "76% didn't like the uncomfortable beds."
    • 4.6 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.4 "76% didn't like the uncomfortable beds."
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    Overall Rating

    8.5 Excellent
    Based on 91 reviews
    • 9.0 "Wonderful beach."
    • 8.3 "Location is great."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
    • 7.4 "Tasty food."
    • 7.3 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 6.0 "Vibe was decent."
    • 5.4 "Average cleanliness."
    • 5.3 "Rooms are ok."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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