Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
Bvld Zona Hotelera, Playa Juanillo, Cap Cana, República Dominicana, Punta Cana 00000, Dominican Republic
+1 809 562 9191From
$436
Cheapest
rate per night
8.9
Great
based on 271 reviews
About Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
- Resort RoomEnjoy the many amenities of the resort
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Parking for free
The 174-room Sanctuary Cap Cana is an all-inclusive luxury resort that resembles a Spanish castle on a stunning cliffside location. This is the Dominican Republic's most exclusive adults-only all-inclusive resort and recently underwent a $35 million modernization.
Located on a private retreat inside Punta Cana, Cap Cana offer 30,000 acres of breathtaking beaches and is considered one of the most desirable vacation destination in the world. It’s the ideal getaway for any type of traveler with a variety of activities indoors, outdoors, and on the water. This destination is also home to Punta Espada Golf Club, which is one of the best golf courses in the Caribbean, and home to one of the most spectacular marinas in the world.
The rooms are divided into three sections, the main Colonial section, the Fortress, and the Caribbean Villas. Decor varies depending on the section, but most rooms have rustic-chic elements. Each section offers its own paradise. Suites with swim-out access to a pool are available in the Castle section, and the Terrace Tower Suites have outdoor hot tubs. Honeymoon Suites feature private plunge pools and Castle Island Suites sit on their own private islands accessible by bridge. The Monarch Villa offers a large porch area facing the beach. All rooms have impressive bathrooms with both showers and tubs, 24-hour room service, walk-in closets with silky bathrobes, and slippers, minibars that are refreshed daily, and Wi-Fi (for a fee).
Sanctuary Cap Cana guests can revel in unexpected luxuries with an array of authentic dining venues and world-class spas. The multiple all-inclusive restaurant options include unique settings and delicious cuisine. Stunning oceanfront settings, a vibrant culture, live entertainment, and ultimate relaxation can be found for adult travelers at Sanctuary Cap Cana.
Photos of Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
Property safety measures
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Latest deals for Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
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King Rooms($508 - $880)
King room
Standard Rooms($569)
Double Rooms($691 - $831)
Double room
Luxury Rooms($456 - $811)
Luxury room
Executive Rooms($566)
Deluxe Rooms($436 - $517)
Deluxe room
Superior Rooms($517 - $762)
Amenities at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
- Private beach
- Outdoor pool
- Infinity pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
Health and safety
- Daily housekeeping
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Safe
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
- Bottle of water
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool with a view
- Private pool
- Spa and wellness center
- Rooftop pool
- Saltwater pool
- Pool bar
- Sauna
Things to do
- Gift shop
- Shops (on site)
- Fishing
- Golf
- Cycling
- Diving
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Table tennis
- Night club
General
- Garden view
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Tile/marble floor
Basics
- Wi-Fi available in all areas
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Internet
- Shampoo
- Body soap
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Fitness
- Aerobics
- Fitness center
Reviews of Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
8.9
Based on 271 verified guest reviews
9.0Friends
8.9Couples
9.5Families
8.7Solo
Pros +
Cons -
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Pros:Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.
Cons:Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.
Pros:Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!
Cons:Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.
Pros:Love the staff! Specially Santo the chef!! Excellent food. Scarlett the best housekeeper . She is excellent . All the waiter & bar attended Magnificient .
Pros:Beautiful, romantic
Cons:electrical didn't work in our room in many outlets
Pros:Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.
Cons:Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.
Pros:The place is very secluded and is not currently near other resorts so it was very private and relaxing. The staff there is amazing! Everyone is so nice and eager to assist you in any way. I do recommend that you take plenty of Tip Money (apparently cash is preferred because that is the only sure way you'll know they got the tip. No guarantee by just adding charging it to the Room). You will definitely appreciate the amazing service. It was also Seaweed, and every day they cleared the shore of seaweed and would haul it away so that guests could enjoy the beach. This was a 5-Star relaxing Stay... Loved It!
Cons:I didn't like that Wi-Fi was not included with, but at least there is an option.
Pros:Great location, perfect to get away and not be bothered by crowds. The property is just big enough and everything is easily accessible. Everything is well run and organized. The food we found to be excellent. Find Carlos at the Castle bar for the best drinks on the property.
Cons:The only issue we had was our A/C slowly dying throughout the course of the week. Someone came to "fix" it, but it wasn't really fixed. This made the last night there some what uncomfortable, but we were on our way out, so didn't really make a big deal of it.
Pros:Pro: Very quiet, relaxing. Good food.
Cons:Con: Beach had heavy seaweed
Pros:Beautiful setting, great facility, cheerful and friendly staff who go above an beyond to make you feel welcomed and attend to your every need. They also were very sweet to our 4 y/o daughter. Food was decent and multiple restaurant options offer variety. The public beach just next to the resort is also beautiful and worth the short walk/golf cart ride (the hotel staff will give you a lift).
Cons:Despite requests from the resort to not "reserve" chairs at the beach and pool, particularly selfish guests would put towels down on the well shaded chairs by the pool and beach before heading to breakfast. Often they would finally show up hours later. Many guests didn't bother to remove their wet towels when they left their chairs so it was difficult to tell which chairs were taken and open.
Pros:The Service
Cons:Beautiful Resort
Location
Bvld Zona Hotelera, Playa Juanillo, Cap Cana, República Dominicana, Punta Cana 00000
What's nearby
- Indigenous Eyes Ecological Park3 mi
- Luna del Caribe Dinner Theater9.5 mi
- Catalonia Caribe Golf Club12 mi
- Bavaro Lagoon12.1 mi
- The Lakes Barcelo Bavaro Golf Course13 mi
- Playa Bavaro Beach13.3 mi
- Cocotal Golf and Country Club13.8 mi
- Dolphin Island Park14.3 mi
- Hoyo Azul15.1 mi
- Princess Tower Casino Punta Cana15.5 mi
- Avalon Casino Punta Cana15.5 mi
- White Sands Golf Course16.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $684 |
Average price (weekend night) | $707 |
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 40% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.
When to book a room at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
- If you’re after a cheap room at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in August and September.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only, plan to stay on a Monday or Sunday. The most expensive day is usually Tuesday.
- The cheapest price a room at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only was booked for on KAYAK in the last 2 weeks was $605, while the most expensive was $828.
FAQs when booking at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
Nearby hotels and places to stay
Closest
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See cheapest stays in Punta CanaMost recommended
See most recommended stays in Punta CanaGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 15.0 mi |
Nearest Airport | Punta Cana |
Distance to airport | 6.9 mi |